Best Tech support I have ever had from a shopping cart.

I liked the ease of customization and the large amount of standard features. Their integration with online marketplaces and social media really saves a lot of time.

BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.

Big Commerce has built a fabulous eCommerce engine that integrates with many important providers of inventory, POS, shipping, tax calculation, etc. They offer all this at a reasonable fee.

I like that this software is easy to use and all the features for listing your products are wonderful.

Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc.

It's a pleasant and delightful experience. It is a robust e-commerce solution for B2B, B2C and Wholesalers.

Very good site builder and systems. I woudln't go back to hosting our own site as you can get everything you want for a better price and with great support.

Support is excellent and you can actually call them up and find a very helpful and knowledgable person at the other end.

Its also secure as it does not allow the access to PHP files. Its very easy to use and understand.

In general, I am very satisfied with the product. It serves its purpose for a reliable and easy to set up ecommerce platform with lowmaintenance cost.

Their support staff has been instrumental in our ability to adjust when a problem arises, and find a long term solution to ensure our ongoing success.

There is an annual sales cap that I'm worried about, but when I get to that point I will just upgrade the service to where I need it. There are not enough free store style templates available.

BigCommerce is a very dynamic company and I enjoying watching their progress.

I struggle to make changes to the content of the site, it's hard to find various sections (eg the header, footer etc) in order to make the changes I want to make.

Overall BigCommerce is a great tool for experienced ecommerce marketers or stores that want to build their stores on a platform without having to pay for many add-ons or features.

Big Commerce have done an excellent job of identifying and integrating the components necessary for a very robust large scale online store.

Best online platform for start-ups and beginners to innovate business.

Entry-level features aren't barebones like you might see w/ other alternatives. Excellent customer support staff - helpful, timely, & efficient.

The ease of using Bigcommerce was a huge plus for our business. It was easy to navigate and program the software to fit our business needs.

It feels bulletproof and everything is very secure. We are excited about the new WordPress integration.

They also refuse to assign us an account manager even though we’re an enterprise customer. I beg you, DO NOT sign up for one of their plans.

Among the best ecommerce solutions for growing businesses.

We had a delightful surprise to see that BigCommerce is one of the most complete platforms out there, that is extremely user friendly whilst being robust and complete.

The entry-level plans are way worth the cost and allow many businesses at any size level to utilize BC to their advantage.

It has advanced pricing controls and other B2B features. The templates are great and we really saved a lot of time with a customization.

Because the dashboard of BigCommerce is really awesome, easy to learn and understand.

I loved working with the team at Endear. Always professional, down to earth and very responsive.

Endear helps me gauge the effectiveness of my client outreach. It shows me what type of outreach is well received and makes my clienteling more efficient.

Easy to use and integrate with Shopify. Easy to contact clients and build rapport.

They've been great partners helping me work towards goals within my business. It's easy to use, I was able to get a team of 8 up and running within a week.

Endear is has been a great tool to build community in our shop.

Software is SO user friendly. The option to segment your client list using the features makes client reach much more efficient and effective.

It has great features and easy to organize but simplifying it a bit more would be great and make messaging smoother as it feels like things don't flow together but they could.

Very easy to train team mates and reach out to your clients. Great filters to get to the granularity of things and easy-to-use reporting tools.

Integrated with Shopify! super organized and work well togeher.

I liked the ease of use and the statistical analysis.

Overall, I personally love how easy the system is. It makes my job pretty easy and I'm very excited about using it every chance that I get.

Also, the team is super communicative and always gets back to myself, and the rest of the team, very quickly, which is greatly appreciated.

I like the multi functions which will afford me better out each.

I loved the fact that the founders, Jinesh and Leigh themselves would handle the support chat at times. A wonderful company and a great CRM platform, especially for retail.

I find that it has been difficult to use in the beginning, it is getting better. It is slow or difficult to propagate contact info in to the data bank.

The team has been great to work with, more of a partner than anything else.

I am unsure how my clients receive the emails. I have a low turnover of them opening it.

It's a huge time consumer flaw that does get frustrating when you don't have much time to do what I have to do on Endear.

I think the ability to create a personalized look books is useful.

I really love that it makes emailing customers easy, also that lots of details of clients are shown.

The thing that I find the most useful is being able to filter through hundreds of thousands of clients to target a very specific group for a specific kind of outreach.

The lookbooks are such a better, complete presentation and much more professional. Also being able to track outreach success, the conversion period, and last contacted.

Again, the lookbooks are my favorite tool. I love how it makes clienteling (which can be tedious) an easy task.

The Endear Chat is SO HELPFUL. Quick and informative responses.

To bad at all gets the job done for the most part.

US Dollar

BigCommerce is a cloud-based online design platform that provides solutions to e-commerce entrepreneurs with website customization, shipment management, transactions as well as listing products on Amazon, eBay and Facebook. The software helps generate greater sales opportunities and increases customer conversion rate by creating engaging formats and interesting interfaces.


BigCommerce provides conversion tools that help merchants grow at double the speed of an offline business. These tools help direct more traffic, convert a greater number of visitors and help sell a variety of products through multiple channels. Built-in SEO conversion tools, real-time carrier quote support, UPS label printing and digital wallets give merchants a chance to enhance their revenue and carry out operations in a systematic manner.


The app attracts qualified shoppers by seamlessly putting up advertisements on Google, saving time and improving accuracy. The inventory listing is entirely automated which eliminates any need for manual updating of the list or adding new products. Other functions include building integrations, automation of taxes, email marketing through platforms like – HubSpot, Infusionsoft and MailChimp, centralizing orders and increasing checkouts through platforms like PayPal One Touch.



LongDescription

Cataloging/Categorization

Multi-Channel Marketing

Tax Management

Newsletter Management

Electronic Payments

Bulk Ordering

Multi-Channel Management

SEO Management

Data Synchronization

Customer Segmentation

Templates

De-Coupled Front & Back Ends

SSL Security

For B2B

Real Time Editing

Pre-built Templates

Marketplace Integration

Product Configurator

Customer Touchpoints

Order Management

Credit Card Processing

Reviews Management

Customer Accounts

Refund Management

Shopping Cart

Payment Options

eCommerce Management

Shipping Management

Template Management

Content Publishing Options

Data Import/Export

Promotions Management

Inventory Optimization

Content Management

Preview Functionality

Multi-Currency

Online Store Builder

Email Marketing

Mobile Access

Data Security

Channel Management

Mobile Commerce

Shipping Labels

Email Management

Activity Dashboard

Multi-Store

Reporting & Statistics

Chat/Messaging

Returns Management

Customer Management

Multi-Language

Website Management

Discount Management

Ratings/Reviews

Inventory Control

Reporting/Analytics

Reordering

Website Publishing Options

Order Processing

Tagging

Third-Party Integrations

Abandoned Cart Saver

Kitting

Inventory Management

Loyalty Program

Search/Filter

Design Management

For Small Businesses

Document Management

Inventory Tracking

Starting at $29.95 with far more built in features than any other platform. Bigcommerce plans are built for growth, giving businesses of every size access to the features they need to optimize their store and increase brand exposure. 

Plus: $79.95/month
Pro: $299.95/month
Enterprise: Contact BigCommerce for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BigCommerce

In Person

Live Online

Webinars

Documentation

Videos

Endear is the industry's leading CRM and clienteling platform, designed to empower omni-channel retail brands to boost sales and foster stronger customer relationships.

Endear's clienteling software solution offers a suite of tools that seamlessly organize customer data, facilitate targeted communication through text and email campaigns, craft personalized Stories, provide built-in live chat functionality, and offer insightful analytics to track store, team, and campaign performance.

With Endear, brands can modernize their strategy with one convenient, comprehensive tool that streamlines various aspects of customer engagement and retail sales enablement.

The key strength of Endear lies in its ability to centralize and organize customer data effectively. By leveraging Endear's CRM, brands gain a holistic view of their customer base, enabling them to better tailor retail marketing strategies and personalize interactions. This level of customer segmentation and personalization is essential in today's competitive retail landscape, where rising to meet customer needs is a crucial part of building customer relationships for the long haul.

Another key feature of Endear is its capacity to facilitate targeted communication through text and email campaigns. The platform empowers retailers to create and execute hyper-personalized campaigns, ensuring that the right message reaches the right audience at the right time. This targeted approach not only enhances the effectiveness of marketing efforts but also contributes to a more personalized and meaningful customer experience.

In addition to its advanced retail marketing capabilities, Endear's stand-out feature is it's custom story builder. Endear Stories allow brands to showcase their products in a story-like format their customers already know and love. By curating personalized lookbooks using automatically imported products, teams can engage customers with a curated selection of products that align with their preferences, ultimately driving sales and increasing customer satisfaction.

Plus, Endear offers built-in SalesChat, further elevating the ability to reach customers in real time. This feature facilitates instant assistance, product inquiries, and personalized recommendations directly from a brand's product pages, fostering an immediate connection that enhances the overall online customer experience. The live chat functionality also contributes to building customer trust and loyalty, as shoppers appreciate the accessibility and responsiveness of the brand.

And finally, Endear goes beyond standard CRM functionalities by offering comprehensive analytics to track store, team, and campaign performance. Retailers can gain valuable insights into the effectiveness of their strategies, allowing for data-driven decision-making. This analytical component is crucial in refining retail store marketing, optimizing team performance, and identifying areas for improvement, ultimately contributing to sustained business growth.

Elevate customer engagement, boost sales, and foster long-term loyalty with Endear. With an extensive range of features designed to help with data organization, targeted communication, custom lookbooks, live chat, robust analytics and more, Endear empowers retailers to navigate the complexities of the modern retail landscape with confidence and success. Invest in Endear today and revolutionize your approach to customer relationship management and sales optimization.

BigCommerce vs Endear

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