All Mergado Reviews

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User Profile

Hana

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great tool for feed management

Mergado helps me to do feed management efficiently. As a PPC specialist I use it to create and optimize product feeds for Google Merchant Center, Zbozi.cz (Sklik) and to create dynamic remarketing feeds for non-retailers & DSA feeds for Google Ads.

PROS

It is very easy to use and in case you need an assistance, their support reponds usually the same day. I like its market with add-ons. I personally use Feed Image Editor which is great for PPC advertising. It allows you to edit product images in bulk. I also appreciate their constant work on adding new features and organizing free workshops to learn to use it efficiently.

CONS

I would appreciate more add-ons useful for PPC advertising, right now they are mostly oriented for price comparison shopping, but if I think about it, I can't think of any PPC features missing in Mergado.

Vendor Response

Hello Hana, Thank you for your honest review. These reviews will help our team to continuously improve the Mergado service.We appreciate your good experience with Mergado.

Replied April 2022

Jakub

Marketing and Advertising, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Very useful tool for funny money

I definitely recommend this app for marketers and e-shops. It saves you lot of money and helps you to fix your data very fast.

PROS

It takes you some time to understand functions and workflow of Mergado app but then it's very powerful tool for editing XML feeds for many services and platforms. It costs literally few bucks and helps you solve many problems with data feeds. You don't need to call (and pay) developers and you can change data by yourself. Very fast, very easily. It offers also many premium apps for automatic bidding, data import and some analytic tools and it is all fully integrated into Mergado. We recommend this tool to many customers.

CONS

It's not easy to understand this software from the beginning so it takes you some time to study. But it depends, if you are experienced user of this kind of apps, it's not so complicated.

Vendor Response

Hi Jakub, thank you very much for your recommendation. We offer free Mergado basics training for every new user, where they can learn a lot about how to use Mergado. At the same time, the user can always contact our technical support during the use of the application, which is always happy to help. Our technical support can be contacted at mergado@mergado.cz.

Replied April 2022

Ondřej

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Best for feed

PROS

I Sas really surprised when i have started to USD this program. It was easy and powerfull program.

CONS

I think everything is ok. Easy for using

Alexander

Textiles, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Application in a small webshop

Everything works responsibly. During 3 years of using Mergado, we had only once a technical problem. Luckily, I managed to reach the technical support and in a few hours the problem was solved.

PROS

What I like the most, that anything can be realized. You can work with every base data. Further you can applicate different conditions and action data.

CONS

If you use many products, the price is a bit high.

Reasons for switching to Mergado

In the previous program I could not process some inquiries. Due to processing lot of data the system worked slowly.

Vendor Response

Hello Alexander! Thank you for your honest review. These reviews will help our team to continuously improve the Mergado service. Also,Thank you for the kind words for our support team. Our support team is here for you whenever you need help with Mergado.

Replied April 2022

Ladislav

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Great tool for feed management

With Mergad we are able to modify feeds to better optimize campaigns in PPC advertising systems. Very often we use it to adjust parameters for new ad systems or to set up custom labels e.g. in terms of margin etc.

PROS

Mergado is very easy to use. I really like editing the feed for each ad system without having to contact it specialists. The cost of using it is commensurate with the benefits this app brings.

CONS

Sometimes there is a longer support response time, but this is by no means essential.

Martin

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Mergado - complicated things made simple

PROS

What I like most about Mergado is its complexity and endless possibilities of use. If I remember correctly, we managed to solve every problem in the feed thanks to this platform.

CONS

Here it is quite complicated. The only thing I can think of is that it is not easy to use at first. However, the Mergado team regularly organizes free trainings where they explain everything clearly and simply.

Matúš

Retail, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Multitool for feed management

We work with Mergado daily or weekly. We have one master feed which we alter and export as mutliple new feeds. The ability to do any needed changes or new exports swiftly and without any programming is the main benefit of this tool.

PROS

Works reliably, which is the greatest benefit. The UI is easy to use and comprehend, how it works. Mergado also has a store, which offers some useful add-ons, which allow you to do even more automated work with your feeds.

CONS

The technical support is very good in terms of knowledge, however there were cases, where I would appreciate swifter resolution of a problem.

Michaela

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Perfect complex tools that exceeds your expectations.

PROS

The complexity. I always got the required results on output. I also appreciate very helpful support.

CONS

Sometimes I find it too complicated, I miss an educational materials, tutorials or livechat support.

Nikolaj

Retail, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great product

Mergado is helping us with optimization of our feeds for different price comparison tools for more than 2 years now. Tool itself saved us a lot of time and money, so we can concentrate on improving different areas of our business. Thank you, Mergado :)

PROS

lot of features, great localization, quite simple interface

CONS

need some knowledge in the beginning or learn how to setup everything. But support is very helpful.

Veronika

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Recommended

Great solution for e-commerce.

PROS

We use Mergado for couple of years and we feel like there is not better solution for feed-connection than Mergado. It is simple to use and also they offer great support and webinars.

CONS

There is no problem we ever had with Mergado.

Kateřina

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Useful tool for product data

I often edit product feeds for Google and Facebook.

PROS

Editing product feed by myself without developer.

CONS

Missing connection for Allegro and Mall marketplace.

Reason for choosing Mergado

Price and their technical support.

Reasons for switching to Mergado

Because of price

Vendor Response

Hello, I think we have great news for you. More marketplace connections are in the making and will be ready in a few months. We're glad you have a five-star experience with Mergado. Katerina, Mergado Team.

Replied March 2022

Milan

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Mergado is a very useful tool for pairing products and creating ads

A very nice tool for pairing products from the online store to comparison shopping sites. Batch editing XML using rules has never been easier.

PROS

Very easy to use, everything is clear, easy to understand and has very well help.

CONS

For more advanced work, it is useful to know regular expressions, which I had to learn. But it is not strictly necessary.

Reason for choosing Mergado

I haven't looked for any others, so I don't know.

Vendor Response

Hello Milan, Thank you for taking the time to give us a review. We're glad you have a five-star experience with Mergado.

Replied April 2022

Tomas

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

9/10

I recommend Mergado. I don't think there are many apps on the market that can do as much as ergado. Once you set it up, it works for you every day.

PROS

We use Mergado daily and it helps us make more money on Facebook and Google Ads. We have over 500,000 products and Mergado can handle it. Amazing.

CONS

Mergado is quite a complex tool. I recommend managing it through an external agency. Also quite expensive for an eshop with many products.

Vendor Response

Hello, Tomas! Thank you for the kind words. We value your recommendation. Katerina, Mergado Team.

Replied March 2022

Miroslav

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

No longer dependent on our developer

PROS

This software helps me quickly deploy XML feeds changes that are in effect within few hours instead of waiting for our developer that would need a lot of time to make any change to our XML feed.

CONS

It's bit confusing to have variables and elements.

Vendor Response

Hello, Miroslav. Thank you for the great review. If you have any questions feel free to reach out to mergado@mergado.cz directly. Our technical support is here to help you. Katerina, Mergado Team.

Replied March 2022

Jiří

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Jirka Drazny - Freelancer marketing specialist

Updating and upgrading XML feeds

PROS

wide usability in ecommerce, top customer care, great tutorials and manuals

CONS

Can be upgraded for "high end users" to more customize outputs.

Vendor Response

Hello Jiri, Thank you for taking the time to give us a review and thank you for the kind words for our support team We are very happy that you are satisfied with Mergado.

Replied April 2022

Jakub

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

A smart tool for optimizing product data

I use Mergado mainly for e-shops that do not have a technical background, but also for marketing optimization.

PROS

Mergado enables excellent optimization of product data for all marketing channels. It is suitable for both beginners and advanced. I really appreciate the great technical support in a situation where I can't handle anything.

CONS

I don't think Mergado has major disadvantages. It can be difficult for beginners, but they have really great technical support and training to help with the use of Mergado.

Vendor Response

Thank you for a great review, Jakub. As you mentioned, we offer a webinar for beginners and our technical support is ready to help you at mergado@mergado.cz. Katerina, Mergado Team.

Replied March 2022

Herbert

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Good helper for data feeds

Saves time and money for both me and my clients. Allows my clients to grow their business.

PROS

Easy to use and good price-performance ratio

CONS

From a software price perspective I don't expect more

Vendor Response

Hello, Herbert. Thank you for taking the time to give us a review. Katerina, Mergado.

Replied March 2022

David

Marketing and Advertising, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2022

Easy to use software

Mergado helped us with transforming one XML feed from an e-store into many other prepared formats for marketing channels like Facebook, Google, etc. That helped our client to reach a broader range of customers.

PROS

A very friendly interface makes Mergado easy to use and understand. Everything is browser-based so you don't have to install anything. Friendly customer service.

CONS

Sometimes you get a bit of confusing info messages but everything is fine after refreshing the browser.

Vendor Response

Hello David! Thank you for taking the time to give us a review. We appreciate your honest feedback. Katerina, Mergado Team.

Replied March 2022

Vojtěch

Marketing and Advertising, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great tool for XML feed management and optimization

Mergado is a very good tool for XML feed management. It has virtually unlimited options for setup and thanks to that one saves time and money that otherwise would have to be spent on developers.

PROS

- wide possibility of settings - 30 days protection of xml feed in case of failure - helpful support

CONS

- not every client wants to pay it - some extensions are a bit weak

Vendor Response

Hello Vojtech, thank you for leaving a review. We appreciate your good experience with Mergado.

Replied April 2022

Radim

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Great tool for XML feed management

Great tool for XML feed management. Thanks to data feed optimization you can save costs and get more revenue. It also saves a lot of time.

PROS

Great tool for XML feed management. Fast backoffice support. Many free courses. Possibility to get a certificate. Constant tool development. Many additional extension applications. Good price.

CONS

It is not so easy to connect multiple data sources, which will then be turned into a single feed.

Reason for choosing Mergado

It has already been mentioned above.

Vendor Response

Hello Radim, thank you for such a great review! We are pleased that you find mergado to be a helpful tool for your business. Katerina, Mergado Team.

Replied March 2022

Jan

Entertainment, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

The best tool for XML feed editing

PROS

Easy to integrate, range of available features and add-ons, price

CONS

It can be hard to learn and master for new users, I would highly recommend a course for beginners in case you are new with Mergado

Vendor Response

Hello, Jan. Thank you for taking the time to give us a review. As you mentioned, we offer webinars for beginners or you can contact our technical support team, who are always happy to help. Katerina, Mergado Team.

Replied March 2022

Jakub

Internet, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Mergado review

PROS

Easy integration and setup, good support.

CONS

I don't mind anything, everything is clear and functional.

User Profile

Said

Verified reviewer

Education Management, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

The new era of E-commerce

When we started using Mergado it was a bit difficult to organize and connect with more people manually. and with Mergado we start to dispose the time to improve our service instead of advertising us.

PROS

Mergado has a lot of tools that can help you to check and upgrade your effectiveness in the market with many filters as sync data, promotions, multichannel marketing and email marketing. The multifunctional marketing by apps makes diversity when offering your service. The intuitive platform facilitates the user experience to connect all the apps and utilities.

CONS

I dont like the filters, because they don't have enough categories to set up our product

Reason for choosing Mergado

The plataform was easy to me and if i want to organize and optimize my time, Mergado helps me with all the tools.

Vendor Response

Hello! Thank you for taking the time to give us a review. If you ever encounter any problem with elements or parameters don't hesitate to get in touch with our support team who will help you with the settings or fix any bugs.

Replied April 2022

Antonín

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Antonin review

PROS

easy use, straightforward solution for lot of advertising platforms

CONS

limiting through count of items which on the other hand is understandable

Reasons for switching to Mergado

price, utilities

Vendor Response

Hello Antonin, thank you for taking the time to give us a review. Katerina, Mergado Team.

Replied March 2022

Vladimir

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Easy to use for catalog management

Good.

PROS

How easy it is to create new catalogs without the need of clients developers.

CONS

That each domain is charged separately even though you use relatively small catalogs - we would prefer charging based on the number of items instead of on the number of domains.

Reason for choosing Mergado

I do not know any alternativeas.

Showing 1 - 25 of 115 Reviews