This software keeps track of my entire inventory, all of my shipments, transactions, everything! It makes it so easy and it's all in one place!

There was nothing I disliked about this software.

I've been using SureDone for about two years now and SureDone has everything you need to manage a multi-channel E-Commence business. When I first started the system ran a little slow, but those issues were fixed. The support team was great during the onboarding process and have fixed every issue I've had in two years. I dropship about 15,000 products and need to load inventory and pricing every day. The bulk upload and download capability is the best I've seen.

Of all the platforms I've tested, SureDone has the best bulk upload/download flexibility and capability that I have seen. I do a lot of bulk uploading/downloading and picking what columns you want to use makes life a lot easier. Many other platforms require you to maintain a template that might have 10, 20, or 30 mandatory columns that have to be filled out. With SureDone I can bulk upload/download with as little as two columns or with as many as I want. The other important thing about Surdone is the custom fields and mapping. I can create as many custom fields as I want and map them to any marketplace field.

Support for more than one warehouse. I have three warehouse and it would be nice to set quantities for each warehouse and priority of which one to ship from. No phone support but very responsive email support. They will get on the phone if you run into a complicated issue.

Worst experience we ever had

Nothing worst software out there. Stay away! We wated over a year and lost business.

Everything. The support is non existent. Took 1 year to implement. Very SLOW

The experience has been excellent, Suredone provides direct access to a great support team for any questions or concerns. Sureodne has also provided helpful insight in to growing our business through their software.

The customer support is amazing and they always ensure you are satisfied. Suredone is always moving forward and getting even better with additional features

The intuitiveness of the software when an update fails could be improved. You have to double check when you make updates to listings to ensure all is good. Software can sometimes give you a warning or error and still make the update. So you feel it failed but it didn't, or you feel it went through and it didn't.

Bulk uploading is the best feature of this product. Second best feature is the one click listing.

SureDone is a great platform for creating a e-commerce web-store especially if you sell on Amazon, Ebay, Etsy and now Walmart. Not only can you control all three of these markets from your web store, you can also create a website that is packed full of content and beautifully presented. Because SureDone is easy to use and extremely intuitive I highly recommend this platform to anyone that wants to make e-commerce as easy as possible. Primary advantages of SureDone are: 1) Centralized Inventory System 2) Sales Tracking 3) Great Technical Support Team 4) One click listing to manage all e-commerce sites. 5) Bulk up-loader. Diamond Diesel is a small company with limited resources to throw at managing e-commerce . SureDone allow us to get into these markets in a cost effective and efficient way. For example, I use the bulk up-loader when our supplier has a price increase. I can modify one data file and update our Storefront, Ebay and Amazon pricing with one click. This is a huge benefit of Suredone which, by itself, pays the price of admission.

We are attempting to make our Web Store Mobile Friendly. It is a work in progress and we have run into some programming issues. SureDone is very supportive and hopefully we will be mobile friendly soon.

Long gone are the days of manually uploading spreadsheets with inventory and pricing to the marketplaces. This solution quite simple tasks those lists and does handles with full automation. End to End - I provide my credentials with a vendor. Suredone grabs the inventory list and updates my listings on multiple sites with the data (qty and price changes are automatic). Once an end user buys a product, Suredone transmits the order to my vendor, and when shipped updates the tracking on the marketplace.

The ability of this software to take your vendor(s) feeds and map them into suredone. The length of time spent on this part alone would have been weeks of labor with other systems I was looking at. With Suredone it was done (by them) in just days. Very impressive.

I can not pinpoint an issue I like least about the software. Frustrations have happened, but its usually that I just needed to learn the process for the task. There is nothing I have wanted the solution to do that it doesnt. Suredone also can tweak their system for special requests (reporting, timing issues, etc)

Helps provide us with the multi-channel system we need.

Multi-channel functionality (eBay, website, Amazon, Walmart), ability to import & export in bulk and ship from all platforms. Cost is also fair/reasonable.

Initially there's a bit of a learning curve & some technical info needed to understand the system, but I don't see how there could be a multi-channel solution with all the requirements of each system without diving into details. Suredone provides good FAQ's & their support team is very responsive & helpful. Once the system is learned, it's full steam ahead.

Suredone has been an asset to our company

affordable multi channel software that does what we need

some bugs as expected but the team is easy to work with

overall a waste of time and money.. any issue at all you have to wait for a responce from on boarding and or support that takes days.. also the onboarding is kinda poorly done they really push a asana task manager but nothing was followed and no responses from suredone when the most important integration is broke ( amazon) . I wish they provided what they promise it would have been nice. i would recommend asking around others in your industry im sure you will get a ear full of how this company is run. Nothing is ready to use. Also after leaving and requestion a refund and cancel service weeks later they charged our card again.. not very honest people! They do not return phone calls answer voice mail and support tickets .

I liked the sales pitch of the custom automations they allow.

very limited in intergrations and if you want simple things.. they do have them but you have to request them to "install" the automation. ie stock buffers. Amazon integration did not work and well no help from support.

Great Application.

Easy to use and extremely intuitive. provides direct access to a great support system.

Had no major problems with this application, execpt from a few issues with the updates.

Listing to eBay and Amazon in bulk is extremely user-friendly with the SureDone software, and thankfully their team is willing to work with us in order for our team to get the greatest use out of it.

First, the amount of online resources for each of the different processes is really amazing - they explain exactly what to do and how to use the program. Second, the onboarding team is phenomenal and they really work to make sure that you know how to use their software before going completely live as well as answer and walk through any questions you may have. Third, the ease in which it takes to learn the software is great - it does take some time, depending on the size of your current eBay or Amazon marketplace, but the software seems very straightforward and intuitive. Additionally, the SureDone team takes customer suggestions and works with our team to help improve the use of the software, which is the best part.

Some of the features that we would like to see are not currently being implemented - however, this is really a non-issue since the SureDone team is working with us in order to create the features that we requested.

They have a great customer support staff that's willing to help and guide you through learning their software. They're always willing to expand their platform when presented with ideas or new features.

Very complex and not always the most user friendly. There's some features or ways the program handles things that just doesn't make sense. At least not yet. We're still in the early stages of implementing/using this program so we're still learning.

Easy listing to various stores, with ease of access.

They have options to do fitments either in the software or by inputting epids. Love the easy layout and uses of the CSV downloads to do fast work.

Nothing that we have run into has not been resolved without incident. Keep up the good work SureDone!!!