--- title: "Pulseway Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Pulseway. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Pulseway is a good fit for you!" source_url: "https://www.softwareadvice.com/network-management/pulseway-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / [Pulseway](https://www.softwareadvice.com/network-management/pulseway-profile/) / Pulseway Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/network-management/pulseway-profile/) Reviews [Alternatives](https://www.softwareadvice.com/network-management/pulseway-profile/alternatives/) # Pulseway User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 311 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 229 reviews (74%) - 4 stars: 69 reviews (22%) - 3 stars: 10 reviews (3%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The mobile app is a real lifesaver, I can check alerts or even reboot the system and push updates when I am out of the office. - Additionally, expert support is readily available to help with setup and customization, ensuring that the system is optimized for each user’s unique environment. - Overall, Pulseway has been an integral part of my management of 300 endpoints, providing a feature-rich platform that saves time and ensures operations run smoothly. ### Most mentioned cons - Pulseway’s current implementation of multiple monitor support is subpar, forcing all remote monitors into a single screen. - in a structure with many VLANs I can't draw a coherent site map using the "site map" tool - The web dashboard feels a little dated and slower when compared to others I’ve used. ## Pulseway customer reviews Showing reviews 1-25 of 311 (page 1). ### Low Cost RMM with Great Value - Overall rating: 5/5 - Reviewer: Corey J. - Verified reviewer: Yes - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cost Ability to Deploy from local servers Remote Powershell/Command Prompt is a life saver The scheduled execution of Powershell/Batch Scripts Easily control windows updates #### Cons No remote access for Mac OS The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application. #### Reasons for choosing Pulseway The tools the software offered combined with the low price point compared to our previous solution. --- ### Pulseway for the WIN! - Overall rating: 5/5 - Reviewer: Boyd O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall support and services and all things Pulseway work very well. I've not had issues and they are continuing to release new and improved features regularly which do benefit the MSP space. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the support and integrations and the ability to also do automations. #### Cons I locked my account out once and it took a few days to regain full access. #### Reasons for choosing Pulseway Simplified solution that did everything I needed #### Vendor response Hey Boyd, Thanks a million for leaving a review and giving your feedback, it is much appreciated. Happy to hear you're enjoying our platform. If you need any assistance, feel free to reach out to us. Thanks, The Pulseway Team Replied December 2024 --- ### RMM is good - Overall rating: 3/5 - Reviewer: Owain B. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Account managers have been very good and RMM does what we want. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros RMM works very well. The remote take over works well with all the options that you expect. #### Cons PSA is a bit to basic for our needs. Missing some of the basic features that you would expect. #### Reasons for choosing Pulseway price was a big part but needed the RMM the most #### Reasons for switching to Pulseway price was much better and we want to combine PSA and RMM --- ### Powerful RMM Solution - Overall rating: 4/5 - Reviewer: Matteo L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It removed a lot of work from my team, especially with patch management and automation workflows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very effortless management of the managed systems. Many different interesting and powerful features such as automations. The mobile app is very nice. It is frequently updated with new features. #### Cons Should be better integrated with linux systems. I would love to see patch management for linux. #### Reasons for choosing Pulseway Pricing for small businesses made more sense. I also liked the functionalities. --- ### I recommend - Overall rating: 4/5 - Reviewer: Thomas C. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience, i recommend. Fair price with great features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Competitive price with great features. A good customer support. #### Cons Actually Pulseway lack of precises features and need somes optimization on 3rd party management #### Reasons for choosing Pulseway Best price quality/price that fit all our needs #### Vendor response Hey Thomas, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear you about third-party patching and we are working to enhance it. Thanks, The Pulseway Team Replied December 2024 --- ### No matter where I am, Pulseway can me keep our IT operations working smoothly. - Overall rating: 4/5 - Reviewer: Byron L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pulseway allows me to keep systems monitored around the clock and notify instantly in case of a problem. I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I cannot always be at every site where our servers and workstations are but Pulseway lets me monitor and manage systems remotely while I am far away. The mobile app is a real lifesaver, I can check alerts or even reboot the system and push updates when I am out of the office. Automation rules take over a lot of the repetitive maintenance so I can stop firefighting. #### Cons The web dashboard feels a little dated and slower when compared to others I’ve used. I’m not as intuitive with setting up custom automation scripts, I often have to dedicate several attempts to get it right. The reporting could be relatively more flexible, I’ve always wanted to build reports centered around certain clients or system groups. #### Vendor response Hey Byron! We’re thrilled to hear you’re enjoying the mobile app! Thanks so much for sharing your feedback, we really appreciate it. Input like yours helps us keep improving and delivering an even better experience across the board. Replied November 2025 --- ### Pulseway is a great remote management tool. - Overall rating: 5/5 - Reviewer: Mathieu R. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Pulseway gave me a lot of control remotely, and being able to act on servers directly from the app was extremely helpful. The real-time insight into workloads was a big advantage. #### Cons Some features feel like they require the paid tier to fully shine. The free version is useful but limited for heavier operations. --- ### YOU WONT REGRET IT - Overall rating: 5/5 - Reviewer: Haley W. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing!! Respectful, they go above and beyond #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and overall best customer service #### Cons No complaints over here At all. Has been a great software for me! --- ### Great service so far. - Overall rating: 5/5 - Reviewer: David S. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great so far. [sensitive content hidden], my account manager, is very responsive anytime I have questions. I have to say that I am only using maybe 25 percent of what it is capable of, but for that it is working great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The cost for what you are getting. For a few dollars a month per workstation you get complete monitoring and remote access. #### Cons It doesn't support monitoring iOS devices yet though I believe they are working on that and you can still use their app on your iPad or iPhone to monitor other systems (Mac, Windows or Linux). #### Vendor response Hey David, Thanks for the review, glad to hear you're enjoying it and your Account Manager is helping you make the most of the platform. We do in fact support monitoring iOS devices with Mobile Device Management (MDM). You can reach out and we can get you set up! Replied October 2024 --- ### Systems manager - Overall rating: 5/5 - Reviewer: Daniel B. - Verified reviewer: Yes - Industry: Publishing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Pulseway has been an integral part of my management of 300 endpoints, providing a feature-rich platform that saves time and ensures operations run smoothly. Its consistent development and adaptability make it a reliable choice for businesses that prioritize cybersecurity and need robust automation features. Despite the remote control limitations, Pulseway has proven itself invaluable for my IT operations. If you're looking for an RMM solution that continues to evolve, values customer feedback, and excels in areas like patch management, Pulseway is an excellent choice. The dedication to improvement and community-driven development sets it apart in the RMM landscape. The only reason I'm not giving a 10/10 is due to the remote control experience. If that gets resolved, it would be a perfect score. Finally, I've been a customer for two years and am currently in a new 36-month agreement, if that provides some context. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pulseway is truly a fantastic Remote Monitoring and Management (RMM) product, and I strongly believe it stands at the top of its class. One of its greatest strengths is the constant development and improvement. The rate at which they are introducing new features and enhancing the product is impressive—comparing the Pulseway of this year to last year is like comparing night and day. Another standout feature is their patch management automation. In an era where Cyber Essentials certification is crucial for many businesses, Pulseway offers the strongest patch management system in the market. The automation capabilities streamline updates and reduce manual intervention, making it a vital tool for keeping systems secure and compliant. Their openness to community feedback is refreshing. You can request features, and the developers genuinely listen to user suggestions!! This level of responsiveness shows that they value their customers and are committed to improving based on real-world use cases. A must in my opinion. #### Cons While Pulseway excels in many areas, the one significant drawback is the remote control experience. Having switched from Splashtop, I’ve found it quite challenging to adjust, as Splashtop offers a superior user experience in terms of stability and usability. One specific issue is with multi-screen support. Pulseway’s current implementation of multiple monitor support is subpar, forcing all remote monitors into a single screen. This setup is awkward and hampers productivity. It would be far more practical if they allowed each monitor to open as a separate window, similar to how Splashtop handles it. The ability to remote into multiple devices and full screen each one across different monitors is also something I miss dearly. Currently, Pulseway only allows full screening of one remote session on the default monitor, which feels quite limiting. Addressing these issues would significantly improve the remote control experience. #### Vendor response Hey Daniel, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear you about our remote features, and we are working towards enhancing them. Thanks, The Pulseway Team Replied December 2024 --- ### Pulseway for the Win - Overall rating: 5/5 - Reviewer: Ursula l. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive - these people seem to genuinely care about delivering a product that not only works, but is easy to implement and manage. I also like the simplified licensing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to implement, easy to manage. Simplified license module, cost effective. Great support. #### Cons Missing some functionality at the moment on the network monitoring side. #### Reasons for switching to Pulseway Solarwinds was too expensive and complex at the time. --- ### MSP drone to Stand alone Head of IT - Overall rating: 4/5 - Reviewer: Eric D. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [sensitive content hidden] has been great, she has been very helpful with understanding how to do certain things inside of the RMM, and i'm sure i'm not using it to it's full potential but i'm sure i'll get there eventually. Using the software is nice, the interface could be a bit better but it's usable and gets the job done. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that Pulseway is mobile first in design. I have used other RMM's like n-able (formally solarwinds) and their interface left a lot to be desired. I can be at home and monitoring my network from my phone instead of being at my computer. #### Cons It seems Documentation is lacking. While other RMM's have step by step tutorials hosted on their sites or youtube, trying to find information on how to do various things is lacking. My Support person [sensitive content hidden] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to learning software and tools that I have at my disposal, so I hate having to send her emails on how to do stuff, and when I have to send her a question she is nothing but helpful in this. The other thing I don't like is the up selling of other services offered by Pulseway\Kasaya, Let me know about it and let me decide if it's something i'm willing to bring to the partners attention, but that's not something that's inheritant to pulseway. #### Reasons for choosing Pulseway I decided to go with Pulseway because of the glowing reviews that Linus from LTT gave it. --- ### A good RMM tool at a good price - Overall rating: 4/5 - Reviewer: Bryan W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a good platform to use. It offers very helpful tools at a very good price. While I have my complaints about them, they are willing to listen and improve as I have had previous complaints that have been resolved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that the platform is constantly improving and adding new features. They are fairly open to criticism and following through on feedback and requests. #### Cons I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad hoc. There is also a lack of dark mode on the web app. My biggest gripe though is their documentation. It feels incomplete and can be tricky finding information on a certain feature. #### Reasons for choosing Pulseway Primarily pricing was the biggest factor. It offered a great price for the features offered. #### Reasons for switching to Pulseway It is a more mature platform with better remote support features and support for more operating systems. --- ### TSG Review 08-01-2024 - Overall rating: 5/5 - Reviewer: Rick S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been very pleased with my experience with Pulseway, Each of the reps in charge of my account have been top notch and have gone out of their way to be friendly and very helpful and Especially Ross who has made every effort to understand the needs of my company and how a one man operation needs to do business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their support as well as Remote Desktop Access which works pretty good for both Windows and MacOS machines. #### Cons They don't yet have support for Linux Remote Desktop and that is really needed. #### Reasons for choosing Pulseway Price and ease of use as well as features that I needed. #### Vendor response Hey Rick, Thanks for this awesome review. Really glad that you have been enjoying Pulseway thus far and super thankful for the feedback, which we will definitely take into consideration! Replied August 2024 --- ### Pulseway tool to make IT easy - Overall rating: 5/5 - Reviewer: Jaromir H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have only the best experience with pulseway and we are always learning new things. It really is a multifunctional tool that makes our work very easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Pulseway for monitoring and remote server management. My favourite thing is that I can control the servers from my phone and in case of any problem I am informed right away and I can sort everything out before the client even notices that there is a problem. Pulseway is a great help and I couldn't imagine working without it. #### Cons In fact this is the last change where the Pulseway app from the Microsoft store, so it stopped having some basic features like the ability to restart servers, install updates etc... I really enjoyed using the app, and I understand that as part of the progression it's moved to a web interface. But the slowdowns bother me, having to log in, enter 2FAs and such.. But still, it's a great help. #### Reasons for choosing Pulseway They don't have as many features. And the controls in Pulseway are simpler. --- ### I would recommend Pulseway to anyone who asks. - Overall rating: 5/5 - Reviewer: Woody H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience with Pulseway has been fantastic. My current Pulseway account manager, [sensitive content hidden], is fabulous. He listens to my concerns, and keeps them in mind while assisting me. [sensitive content hidden] attentiveness and response time is spot on. I wish all my account manager's were as quick to respond and attentive to my needs/requests as he is. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Cell phone app, hands down, is the best one we have seen. The phone app and web app work the same, so there is truly no difference. Very quick to respond to a support issue. #### Cons Update schedule. I wish they would publish the update schedule so that we can plan accordingly. #### Reasons for choosing Pulseway Ease of use, phone app available, web application and price. #### Reasons for switching to Pulseway Features Ease of Use Price Phone app Web app --- ### Pulseway experience with 500+ user - Overall rating: 5/5 - Reviewer: Levente M. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are satisfied with the service of Pulseway, but we would be happy if they would listen to the subscriber's needs as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The platform works reliably and the continously innovate the software in every quarter. The support and the account manager is very helpfull and always has competent answer to our questions. #### Cons They should be more flexible with customer needs, like transtale the end user customer portal for other languages other than english and german. #### Reasons for choosing Pulseway Because I've already knew the software and it's functions. #### Reasons for switching to Pulseway Because were inflexible and the support is terrible. #### Vendor response Hey Levente, Thanks for leaving such an in depth review and providing feedback, it's always great to hear from our users as well as see that they are enjoying the product! Replied September 2024 --- ### Discovering new opportunities - Overall rating: 4/5 - Reviewer: Raffaele B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with the product is definitely positive and it has allowed me to centralize and automate all the updates and configurations of the company PCs #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like being able to control all my computers from my phone. #### Cons in a structure with many VLANs I can't draw a coherent site map using the "site map" tool #### Reasons for choosing Pulseway Pulseway was less expensive compared to NinjaOne #### Vendor response Hi Raffaele, Thank you for the review and the kind words, we really appreciate it! Thanks, The Pulseway Team Replied September 2024 --- ### Solid product with nice features! - Overall rating: 5/5 - Reviewer: Greg L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pulseway has been responsive to requests for information or assistance and both our sales rep and tech support has been available when needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Product has been reliable and there's new features on a regular basis. #### Cons Pulseway tries to get you to commit to a 3 year term. However, after speaking with the rep and clearly explaining that we would not agree to a 3 year term, things have been fine. #### Reasons for choosing Pulseway Features vs cost for the size of our organization and needs. --- ### Top of the art Remote control and advanced notifications - Overall rating: 5/5 - Reviewer: Alexander K. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Market leading in follow-ups. Software it state of the art, gets frequent updates and by and chance there is a bug it gets resolved quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Notifications on different computer events. Remote control - and the secure way it works. Control a server/computer without logging into the GUI. Windows updates etc. #### Cons The lowest license count on a business account is pretty high. #### Reasons for choosing Pulseway Pulseway had notifications that we use a lot to know about security incidents. #### Reasons for switching to Pulseway I changed because of the price difference. --- ### A tool to automatize updates, ticketing, remote access. - Overall rating: 4/5 - Reviewer: David D. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Needed a tool to keep workstations up-to-date, without end-user permission. Pulseway did that and much more : notification, workflow, ticketing, remote access... #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Stable, light use of resource, efficient, so many options. Can replace a lot of tools. #### Cons Expensive, yes and no. 40$ CAD /year / machine is not expensive, but x250 it is not the same game. --- ### "Efficient Remote Monitoring with Exceptional Mobile Accessibility, but Room for Advanced Feature - Overall rating: 4/5 - Reviewer: Mbuyelo B. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ease of Use: Pulseway is praised for its clean, user-friendly interface, making it simple to navigate and set up. Even users without deep technical expertise find it accessible. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices from different locations. #### Cons Remote Control: The remote control feature is not as robust or seamless as some other tools designed specifically for remote desktop management. --- ### It Just works - Overall rating: 5/5 - Reviewer: dominic v. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Seamless but always developing new features and uses #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros High accessibility, always updated, With the support behind it. New improvements come frequently, extremely easy to roll out to systems on site. Use it now daily to maintain our systems. #### Cons Yet to experience any, Everything including the roll out just works so far #### Reasons for choosing Pulseway Easier and more refined based on research #### Vendor response Hey Dominic, Hugely appreciate your leaving a review and your feedback. Delighted that your are enjoying the product! Regards, The Pulseway Team Replied September 2024 --- ### Pulseway keeps my devices in check, even on the go! - Overall rating: 5/5 - Reviewer: Javier F. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Love the mobile app and quick problem resolution. #### Cons Would like to see more integrations and customizable alerts. #### Vendor response Hey Javier, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. Thanks, The Pulseway Team Replied December 2024 --- ### Monitoring and Management Made Easy - Overall rating: 5/5 - Reviewer: Phil H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, it's central to my daily management of servers, and allow me to do so without spending my life parked in front of a computer screen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros As the numbers of servers, and their locations that I manage has grown, Pulseway has fitted in nicely to make this easier and simpler, instead of managing multiple VPNs, having to be sat in front of a computer, or open firewall ports for access, Pulseway puts control of all of them in the same place, with easy access. I've always used it mobile first, from alerting me to problems, or letting me manage servers anywhere I am, from problem solving (it's running slow) to out of hours updates or issue spotting (offline), the mobile access makes it much less intrusive. #### Cons The web portal makes up for most/any of the shortcomings of the mobile app (eg. the smaller screen size), so improvements on this have been a big bonus. If there were one downside it would be support, they're friendly and fast, but I've always felt they blame me first, rather than look inward. ## More reviews [Next reviews](https://www.softwareadvice.com/network-management/pulseway-profile/reviews/?page=2) --- Pulseway Reviews, Pros and Cons - 2026 Software Advice