CloudStats

RATING:

4.73

About CloudStats

Belonging to the monitoring software family, CloudStats keeps employees informed on the state of their infrastructure 24x7. Running on the cloud, it sends users notifications through Skype messages, email and slack notifications in case a service is not working properly. The green color on the dashboard indicates that things are working efficiently while the red indication represents faults and discrepancies in the system. CloudStats monitors medium to small size infrastructures that includes servers, IP addresses and URL’s for any fault or error. Through get requests it checks the functioning of URLs; ICMP ECHO requests allow it to monitor IP addresses while custom probe software helps the system monitor servers. The later feature is a sophisticated service that ...

Awards and Recognition

FrontRunner 2020

CloudStats Pricing

per server

Free trial:

Available

Free version:

Available

Slide 1 of 4

CloudStats Reviews

Overall Rating

4.73

Ratings Breakdown

Secondary Ratings

Ease-of-use

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CloudStats

1 - 5 of 62 Reviews

Read All 62 Reviews

Pál

Verified reviewer

Hospital & Health Care, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2019

Supervisor

PROS

Easy to view the data and simple installation

CONS

free use of basic warnings is not possible

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2018

Solid Cloud-based monitoring with some Help and Support kinks.

I run 10 VPS servers and 7 websites around the world. While many other cloud monitoring solutions exist, CloudStats was easy to setup and provides the monitoring options I need in order to keep everything running smoothly.

PROS

CloudStats monitors are very easy to setup The dashboard is clean Intergration with Slack Affordable

CONS

There is no Favicon for the dashboard, minor but annoying. Despite being on a Free plan, an invoice was generated my first month. Contacted Support regarding the invoice, no response. Lack of setting hints. Some settings aren't imediately clear but no on page explainastions are given.

Vendor Response

Thank you for the feedback. We have noted the points you have mentioned. The invoice was sent by mistake and there was no charge on your file. We will also make sure to provide better documentation on how to implement CloudStats and will add the favicon shortly.

Replied September 2018

Dominik

Individual & Family Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2020

Everything was fine until I wanted to extend my services to paid version

My overall experience is that it worked fine, but then I wanted to use more of their service, that is, use paid services. So I used their app to add credits and that's when problems started. PayPal took my money, but nothing showed in the panel. There was chat window on their site, so I decided to use it. I wrote, got the message that they're responding in few minutes. I waited, after an hour of waiting (with seeing that agent is there) I followed on my issue. Man (who in the end showed to be [SENSITIVE CONTENT HIDDEN]) told me he's checking the issue. After over 12 hours of waiting for "checking the issue" I replied again, as a follow up. Guy got very offended, told me to stop spamming (yeah, sure following up on an issue with my money was spamming), he refunded the money and removed my account effectively cutting me off from all the data.

PROS

It is kind of useful, for basics works, shows basic outages etc

CONS

Plenty of stuff doesn't work, or crashes. Alert once came and I had hard time clearing it. Payment doesn't work.

Erwin

Verified reviewer

Marketing and Advertising, 2-10 employees

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

FUNCTIONALITY

Reviewed September 2018

Server Resource monitoring done well

PROS

First of all, it's SaaS. Just easily install an agent on your server and you're on the go. No local server software, no worries about updates of all the libs here and packages there. I really love this. Next it seems to be very featured packed. I just need some basic resource monitoring for 2 of our servers, but if needed URL monitoring or uptime monitoring is set up from the same account as easy as that. Services are paid per hour.

CONS

I can't set up SMS alerts, but that's for now, using the demo version of it.

Vendor Response

Thank you for your review, Erwin. We will take note about SMS alerts!

Replied September 2018