Supported Operating System(s):
Web browser (OS agnostic)About CloudStats
Belonging to the monitoring software family, CloudStats keeps employees informed on the state of their infrastructure 24x7. Running on the cloud, it sends users notifications through Skype messages, email and slack notifications in case a service is not working properly. The green color on the dashboard indicates that things are working efficiently while the red indication represents faults and discrepancies in the system.
CloudStats monitors medium to small size infrastructures that includes servers, IP addresses and URL’s for any fault or error. Through get requests it checks the functioning of URLs; ICMP ECHO requests allow it to monitor IP addresses while custom probe software helps the system monitor servers. The later feature is a sophis...
62 Reviews of CloudStats
Average User Ratings
Overall
4.73 / 5 stars
Ease-of-use
5.0
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2018
Erwin from Provincie Zeeland
Verified Reviewer
Company Size: 2-10 employees
Industry: Marketing and Advertising
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Functionality
5.0
September 2018
Server Resource monitoring done well
Pros
First of all, it's SaaS. Just easily install an agent on your server and you're on the go. No local server software, no worries about updates of all the libs here and packages there. I really love this. Next it seems to be very featured packed. I just need some basic resource monitoring for 2 of our servers, but if needed URL monitoring or uptime monitoring is set up from the same account as easy as that. Services are paid per hour.
Cons
I can't set up SMS alerts, but that's for now, using the demo version of it.
Response from Aqua Networks
Replied September 2018
Thank you for your review, Erwin. We will take note about SMS alerts!
September 2018
Anonymous
Verified Reviewer
Company Size: 1 employee
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
1.0
Functionality
5.0
September 2018
Solid Cloud-based monitoring with some Help and Support kinks.
I run 10 VPS servers and 7 websites around the world. While many other cloud monitoring solutions exist, CloudStats was easy to setup and provides the monitoring options I need in order to keep everything running smoothly.
Pros
CloudStats monitors are very easy to setup The dashboard is clean Intergration with Slack Affordable
Cons
There is no Favicon for the dashboard, minor but annoying. Despite being on a Free plan, an invoice was generated my first month. Contacted Support regarding the invoice, no response. Lack of setting hints. Some settings aren't imediately clear but no on page explainastions are given.
Response from Aqua Networks
Replied September 2018
Thank you for the feedback. We have noted the points you have mentioned. The invoice was sent by mistake and there was no charge on your file. We will also make sure to provide better documentation on how to implement CloudStats and will add the favicon shortly.
April 2020
Dominik from Information Technology and Services
Company Size: 1 employee
Industry: Individual & Family Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
1.0
Customer support
1.0
Functionality
3.0
April 2020
Everything was fine until I wanted to extend my services to paid version
My overall experience is that it worked fine, but then I wanted to use more of their service, that is, use paid services. So I used their app to add credits and that's when problems started. PayPal took my money, but nothing showed in the panel. There was chat window on their site, so I decided to use it. I wrote, got the message that they're responding in few minutes. I waited, after an hour of waiting (with seeing that agent is there) I followed on my issue. Man (who in the end showed to be [SENSITIVE CONTENT HIDDEN]) told me he's checking the issue. After over 12 hours of waiting for "checking the issue" I replied again, as a follow up. Guy got very offended, told me to stop spamming (yeah, sure following up on an issue with my money was spamming), he refunded the money and removed my account effectively cutting me off from all the data.
Pros
It is kind of useful, for basics works, shows basic outages etc
Cons
Plenty of stuff doesn't work, or crashes. Alert once came and I had hard time clearing it. Payment doesn't work.
January 2019
Pál from Semmelweis University
Verified Reviewer
Company Size: 1 employee
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
January 2019
Supervisor
Pros
Easy to view the data and simple installation
Cons
free use of basic warnings is not possible
September 2018
Robert from Sangoma
Verified Reviewer
Company Size: 51-200 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
September 2018
Easiest to use monitoring I have ever used.
Pros
This was dead easy to setup and was up and running in under 5 minutes.
Cons
Would like to see some Asterisk ( specific ) tools added
Response from Aqua Networks
Replied September 2018
Thank you for your kind review! We have noted your interest in Asterisk monitoring and will add that to our feature request list.
