All Domotz Reviews
1-25 of 89 Reviews
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Howard
Verified reviewer
Computer & Network Security, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Easy remote monitoring and access
Highly recommended! For £20 pm you will be hard pushed to find anything better. There are many other remote access products but I have found them to be fiddly or time consuming, not to mention costly. We are a startup so cost is obviously very important to us. Domotz provides exactly what we need, with a simple interface and ease of use.
PROSVery easy interface, multiple installation options like Ubuntu, Synology and Docker to name a few. Easy setup which allows me to deploy within minutes. Recently deployed three agents to remote locations. The VPN feature allows us to keep full control. A nice touch - the VPN can be configured to access via custom ports. I have a single box solution for a remote customer that is running a Type 1 Hypervisor and multiple VM's and Containers within. I can access everything via the VPN without any human involvement, which given the locations, is a must. I also use the Android app for alarms (I can also access remote devices through the VPN from my phone) and this works well. remember to disable battery control on your Android, otherwise alarms can be delayed. If using SNMP PoE devices, you can power cycle the port on the switch via the web interface or app. It also has great recognition of well known devices and will group them if required. For example, our office has several Samsung Smart TV's as well as Ubiquity network equipment. They have each been grouped which allows for quick access.
CONSNone that hinder my requirements. The map (when using SNMP devices) is quick to populate however, you are unable to modify it's layout or add colour. This would be a nice touch. But this does not discourage my use of the product.
Niels
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Domotz offers exactly what i was searching for
The product is easy to use, has alot of options that i missed by default in other monitoring software. And offers a intuitive dashboard that is easy to navigate.
CONSIf i had to name anything it would probably be the fact that Domotz primarily (as far as i have been able to see) through a cloud portal. I havent been able to find a option yet to only run the software on dedicated hardware without the portal.
Reasons for switching to Domotz
I was searching for a new monitoring software that could offer me more then the previous monitoring software have been able to offer me.
Edward
Verified reviewer
Utilities, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Domotz Pro - All the features you need
Low time to value. Setup was quick and easy and the process well thought though. SaaS based solution with the only local installs being the agents.
CONSCost could be prohibitive for small organisations or for private use.
Reason for choosing Domotz
Capabilities. Supported agent platforms.
John
Verified reviewer
Oil & Energy, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
There is no better option anywhere near this price point
Domotz gives us the ability to monitor remote locations without the expense of needing a tech onsite. When considering the price-point of this software, I can install as many agents as I need without worrying about huge bills that will show up later. Something else that needs mentioning, the customer support is absolutely amazing. I have dealt with enterprise level support throughout all areas of the industry and Domotz really does put all those big guys in a corner. The response time and attention to customer's needs could not be better.
PROSThe client is extremely easy to setup and light weight. The auto-detection has to be about the fastest on the market. Many times I get an alert for a new device on the network before I even realize it has pulled an IP. No matter which level you subscribe to, you would be hard pressed to match this feature set with anything else on the market, and, even if you could, it would not look as nice nor function as well. This platform just flat-out works, and it works very well. Almost everyday I stumble across a feature that I didn't even know existed.
CONSMy only issue, and this may sound ridiculous to many, but, I am somewhat old school; and it often takes me longer than it should to figure out the newer, cleaner software that just did not exist 10 years ago. This is more than likely a personal problem, not an issue with the platform.
Dan
Verified reviewer
Internet, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
A very good way to keep track of your networks.
I have been using Domotz Pro for almost 2 years now and my main purpose was to get a good program that could spot new devices popping up in the network to spot strange behavior BUT also to keep track of the status of all my existing "good" devices and see if important ones goes offline. I have tried to find other similar products on the market but have not found one that is as good as Domotz.
PROSVery quickly spots new devices in the network and also keeps track of what port in the switch it comes through. And also keeps a good view of all the devices and tracks status. Also the software is developed and new smart features and is added on a regular basis.
CONSSo far there is really no things that I dislike. It really works OK in my opinion. The only thing that I do not like is that they have removed the "Lite" version so private persons like myself could afford to use this powerful software. (I have been running the "Legacy Lite plan" at an affordable level for a private user but you could not order that any more) However, apart from that and for businesses I still would recommend this as it is a good software for sure.
Samuel
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Perfect, essential for every IT administrator
An indispensable program for administrators or IT technicians, keeps track of all the company network products in order. It allows in advance to intervene by the customer in case of failures, the app is easy and intuitive, allows you to have alerts of what happens in the network in real time! Forwarding have recently opened to third-party developers this means the possibility of integrating or having many innovations in terms of integration, from the asset software to the hw asset, I am confident that these indispensable functions will soon arrive! HIGHLY RECOMMENDED! It was a long time since I was looking for a similar product
CONSI have not seen any obvious defects, the only improvement I can recommend, to lighten up the old-style PC graphics
Clayton P.
Verified reviewer
Security and Investigations, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
"Domotz - Time Savings and Better Decision Making"
Easy setup with multiple/flexible options. Domotz gives me amazing insight and intelligent reporting that makes my techs 2x smarter and more efficient. No more hunting through static netmaps, or hunting down the root cause, Domotz gives me all the information I need in an instant. Amazingly affordable for the features and possibilities. I've only been a user for 6-7 months, but I'm finding new use cases for Domotz daily. While I haven't rolled this out to my whole portfolio of 500 sites yet (12k cameras), the business case is an easy decision to help me manage our ever growing business.
PROSEasy Deployment/Setup Intelligent Design/UI/UX Detailed Insights Easy to Manage Global view of issues Network Topology - the greatest thing ever Amazing support team
CONSIf I had to get nitty gritty, the only thing I don't like is that I can't close out of a popup window by clicking outside of it...and that they "X" to close it out isn't in an ideal location. Perhaps I'm still in the honeymoon phase still, but for the price I can't knock Domotz for anything.
Reason for choosing Domotz
infinitely better features and integrations
Remigiusz
Verified reviewer
Executive Office, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Best value for money with stellar support!
We use Domotz to manage both our network and all of our clients networks, we use in to monitor any down devices, remote ourselves in and keep logs on the network details. Their support has also been amazing
PROSThe Value for money is absolutely amazing. The software does exactly what you want it to do when managing networks and it does it in a modern and uncluttered style.
CONSThis is definitely not a con but maybe a feature request, I would love to have a ticketing system within Domotz (obviously uplift the price for the feature) this would better allow to manage a network and have device specific tickets!
Wesley
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Easy to use, widespread fuctions and A+++ service
I have been using Domotz for years now, on the rare ocasions that I needed support they were fast to respond and able to resolve my issue.
PROSOnce it's setup, it's easy to use and required no maintenance. Whenever you need to change something and do require support, they react fast and won't stop to assist you untill your issue is resolved.
CONSNo cons or issues really, everything is working as desired.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
The perfect monitoring agent
Domotz does what it says on the box and is extremely robust and reliable. Perhaps the most important thing is that their support is second to none and is prompt, easy to understand and solves the problem every time without fail.
CONSThe only con is that sometimes it is hart to find things again after revisions, but, as an evolving piece of technology the new features usually outweigh this
Nick
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
A Digital, Onsite, Support Engineer!
Domotz has helped us to be more efficient with our maintenance and also assists with ongoing installations. We fit a Domotz box as soon as we start on a project now, and even use as a temporary tool to provide fault finding diagnostics when taking over a project.
PROSWe love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found. Extremely good interface, much more intuitive than other brands we have used before. Growing list of integration partners. Simple and effective smart phone app for multiple users.
CONSWe have quite a few clients so the costs creep up, but still far cheaper than sending an engineer to site and much quicker in most cases.
Reason for choosing Domotz
As a whole it is a far better package. The support is excellent and the product is very reliable and offers us the equivalent of a support engineer on every site, 24/7.
Reasons for switching to Domotz
Domotz had a far better interface and ultimately we then installed Domotz on our Krika devices.
Tim
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Excellent "now" network monitoring tool
I use the box in high value private assets where there is no IT support onsite, this allows me to see and access what is going on. I think it is value for what you get, and happily pay a little more if the IT network monitoring would be more comprehensive and collected data more accessible.
PROSIt's a simple unit (I only use the "Box" version), that you can in matter of minutes setup and integrate into the network. It collects detailed data and depending on the device has very integrated management features. Their customer support is fast and thorough, bending over backwards where they can.
CONSIt's a now product, I like to look at the (recent) history and see if there are trouble patterns, it is hard to extract this from the interface. It also misses (standard, for me) features like network topology. Their "Fingbox" product at this time gives a better monthly report that the pro version. Currently I use another software tool to fullfill these extra features and end up paying double, money that I would pay on Domotz instead!
Reason for choosing Domotz
Plug and play, instalable hardware box.
Greg
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Domotz - Is good!
Domotz has been an extremely useful tool that we use daily to manage our clients networks and associated devices. Integration with Crestron hardware has been fantastic and gives us a single user interface for remote management, access and alerts. It has changed the way we offer customer service.
PROSI have been suing Domotz since it began and the features it incorporates just keeps growing. They do pay attention to requests and work towards implementing them into their roadmaps.
CONSThe only thing that really bothered us was the constantly changing plan pricing levels. However that has now been eliminated.
Reason for choosing Domotz
Domotz had a webapp at the time, Ihiji did not. Domotz also had a more open platform for scans. Also their roadmap seemed much more on course for where the high end AV industry is going.
Christopher
Hospitality, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Domotz for remote administration
Fast, easy, and stable
PROSThis cost effective little box packs a bunch of features such as active monitoring and notifications, remote connection to network devices, and a easy to read and understand dashboard.
CONSI use this device to remotely access devices on distant networks and the software currently only allows for a single concurrent session. I would like the ability to open multiple connections in a single session. I would also like to see the company offer an enterprise subscription model and an easier way to manage subscriptions.
Reasons for switching to Domotz
Costs, ease of use, and reliability.
Paul
Individual & Family Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Excellent monitoring software
It monitors my home networks and keeps me informed of issues as they occur.
PROSI am using this product on my two home networks. It gives me an instant snapshot on the status of all of my devices 24/7. It sends alerts when important devices are offline. It is easy to use and navigate and you can also access all the information on your smartphone.
CONSSometimes indicates a device is offline when it is not.
Lello
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
Once you start using Domotz for monitoring your customer networks and devices, you cannot go back!
Domotz is super easy to install and get up and running. Set-up is as simple as connecting a power plug and a network cable. That's it! Domotz also has an app so I can access all my Domotz agents/customer networks anytime, from anywhere, which runs perfectly on my iPhone. I love that I can setup alerts for all the important devices on my customers' network (I do residential Home Automation installations). When any of my customer's important devices go offline, I'm notified in real time and I can remotely solve the problem (in 99% of cases rebooting the device solves the problem which I can also do from the Domotz app!). I can do all troubleshooting for my customers, right from my iPhone! Before using Domotz, to do the same troubleshooting operations it was cumbersome and time consuming. I had to start my PC (I don't always carry my PC with me), connect to the internet, remember the credentials to access the customer's devices via DynDNS or via VPN (both of these services require a long time to setup), remember what PDU and port that device is connected to, or access to file with that customer network topology, then access to the PDU and cycle that port. That was extremely difficult to be done out of my office, now I can do in few clicks from my iPhone! Thanks to the live monitoring activity and customized alerts, I can immediately take action on any device problems my customers may have, including the ones that they have not discovered yet. Domotz is the software of choice for integrators. They offer a significant free trial of 90 days, which makes the software well worth giving a try! Overall, I highly recommend Domotz for monitoring and remote support.
Jeffrey
Airlines/Aviation, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Home and Remote User
GREAT software to let me know when something is down.
PROSEasy to use and setup for a NON Professional. I'm NOT a Big Company just a single Synology user that has Units out of state.
CONSNONE for myself, does WAY more than I use it for.
Tod
Information Technology and Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Domotz Box
Very satisfied. Easy to deploy options, easy to use, wealth of information. Support has been very acceptable and response.
PROSEase of deployment. Ease of use. Wealth of options. I'm an early adopter, I've used the Domotz Box from the get go. However, they have easy to deploy using Raspberry Pi, Synology, Windows or Linux. VPN and RDP are awesome. Continued expansion of support for specific network attached gear.
CONSNot much ... does what I need it to do. I'm disappointed that they removed the Lite version for home/personal use, that was way affordable for the individual user.
Chad
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Excellent management tool
Experience has been stellar and we highly recommend and use Domotz in our client environments as well as our own.
PROSThis product is super easy to set up and use. Domotz saved us a ton of time and money. Plug and Play environment is always the best option for MSP's
CONSThe network topology cannot be printed or downloaded into a file that is readable or shareable. 100 devices on a network and its very hard to see the full picture.
Tim
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great for solo IT Admin
I'm solo IT for a company with more than 10 retail storefronts. Domotz allows me to stay on top of emerging issues. Often I know of a problem before our folks in the stores do.
PROSIt's simple to deploy and maintain. The ability to open ports on the fly is amazing and gets used regularly.
CONSPremium plan looks nifty, but a bit pricy for what it offers. More than 3x the price of advanced.
Norbert
Information Technology and Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Easy to use full-featured network monitoring Software
Friendly user interface on all major platforms including a web app. Easy to set up and to use. Remote connection and a fast and good support
CONSIn the long time using domotz I could not find any.
John
Computer Networking, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Domotz
Overall experience with the product and company has been great. Domotz customer service team is very responsive.
PROSSeveral features stand out. First, it is extremely easy to use but also has a very powerful feature set. Finally, the multiple platform and vendor support is outstanding.
CONSI can’t really put my finger on any drawbacks of the product.
Bruno
Verified reviewer
Environmental Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Peace of mind
Domotz provides peace of mind, granting that the status of your network services is always known and problems can be solved with great agility as they happen.
PROSDomotz is very user friendly, have amazing support and lots of features for a small price tag.
CONSInstallation can be a little troublesome, but support does an amazing job solving any problems you may have.
Kyle
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Domotz PRO has been a game changer for my small I.T. business!
Domotz PRO has allowed me to take my remote monitoring of my clients to another level, without having to invest heavily in a pricier solution. I am a one man shop and with this solution I am able to monitor all of my clients resources right from my cell phone. It also provides remote access and management features built right into the mobile app that no other solution on the market offers. Truly impressed and amazed by this company!
CONSCost. I am a small business owner and really have to watch my bottom dollar closely. I can always use a discount!
Gianluca
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Best network tool!
Discovered few months ago, you can easily review your network architecture, manage it and monitor in real time with alerts and connect to your device remotely.
PROSRemote connection and alerts