---
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Dynatrace Reviews

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# Dynatrace User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(56)

4

(21)

3

(6)

2

(0)

1

(1)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.2

Value for money

4.3

Functionality

4.5

* * *

### Pros

"Dynatrace is excellent with its AI engine, the engine that automates the RCA (root cause analysis), as it can replace the traditional monitoring tools by being able to identify and prioritize the real problems, offering actionable insights without requiring manual interventions."

"It allows our IT department to detect and solve technical issues promptly."

"Dynatrace delivers powerful AI-driven monitoring, seamless cloud integration, and deep insights, though it has a learning curve and premium pricing"

### Cons

"It has a high learning curve. If you are coming from matlock or other monitoring tools it will be difficult to understand and find locations."

"The pricing strategy is complicated and unpredictable especially on a tight budget."

"Sometimes can be inefficient showing multiple layers what arent necessary"

* * *

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Dynatrace Reviews, Pros and Cons - 2026 Software Advice