Galileo
About Galileo
Galileo Pricing
Galileo offers flexible plans to suit all of your monitoring needs. https://galileosuite.com/pricing/ BASIC - For organizations that want no-frills monitoring and alerting. As low as $2/mo per endpoint PRO - For organizations that need monitoring with enhanced support. As low as $8/mo per endpoint BUSINESS - For organizations that want more insight into their infrastructure. As low as $15/mo per endpoint ENTERPRISE - For organizations serious about monitoring and reporting. Contact us for custom pricing
Starting price:
$2.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Galileo
1 - 5 of 20 Reviews
Moise
Verified reviewer
E-Learning, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Easy to use and implement in classroom
It is easy to implement in classroom, very spectacular.
CONSNothing to complain, it is wonderful to use.
Michael
Health, Wellness and Fitness, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
A great tool with capabilities far beyond our ability to understand and exploit them
Overall, Galileo has been very useful to us, relatively easy to use at the basic level at which we use it, and the vendor support has been outstanding.
PROSGreat vendor support - very knowledgeable and extremely willing to explain and assist.Great graphing and charting; flexible enough to do almost anything if you take the time to learn how. It did not take us long to activate the features which we needed most, and it has been very reliable and robust, requiring very little maintenance.
CONSIt is frustrating that for real-time monitoring, very few metrics are available for which we can view current data which would help with problem diagnosis like a performance problem. (many exist which are of little use to us) . Compared to non-realtime data, almost nothing important is immediately available. We should be able to choose which metrics to collect in order to trade off usefulness (to us) against collection time.It is perceived that to make use of any more functionality would require a large investment of time. We are probably doing it wrong, but we find it very hard to add new systems and configure them into our existing notifications - we have to do them one by one and feature by feature rather than being able to add a list of hosts to an existing object or capability.All systems send data to the cloud at the same time and that can result in some performance issues.We would like to be able to send alerts to distribution lists defined and controlled at our site so that the Galileo configuration does not have to change (e.g. the on-call paging), but with the monitoring hosted at AWS, email alerts take so many hops in AWS to our site and back out to MS365 ( hosted elsewhere) and through those mail hosts, that email alerts are rejected by cloud mail servers (over which we have no control) because they have been forwarded too many times ; we cannot leverage our on-site DLs and have to manually update the addresses in the Galileo GUI, which is tedious
Reason for choosing Galileo
We were able to get it going at a basic level with relative ease, and with outstanding vendor support. With other products we were pretty much on our own and the staff member assigned to the task was not up to the challenge.
John
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Performance Data Analytics as it should be SIMPLE!
Analysis of a total customer environment could have taken weeks before Galileo, now it take a couple of days to present data encompassing years years.
PROSWhat is most impressive with this product is it's intuitive nature and it's simple deployment paradigm.
CONSThe product need to allow the user community to define its own reporting based on all the data collected.
Derek
Insurance, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2023
Galileo Review 10-26-23
I was the initial PM on the Galileo POC. Working with [sensitive content hidden] and others at Galileo has been great from the start. I've been in the IT infrastructure filed for 35+ years and they aren't a typical technology company. They are just as engaged post sale as pre-sale. Once purchased and deployed we had numerous Galileo led technical sessions on how to get the most out of the product. When we need a report Galileo showed us where we could gather the info or they created and customized a report just for us. We find their pricing very reasonable and we've not seen any large increases in license fees since we purchased. We're currently looking into a Galileo site license to expand our trouble shooting, capacity planning, reporting and governance capablilties.
PROSGalileo provides our company numerous benefits. We have the Galileo AIX agents installed on all of our AIX machines. We use Galileo to do real-time troubleshooting, performance management and reporting. The tool is also used by our governance teams to ensure our service provider is meeting our SLA and KPIs. Our service provider uses Galileo to gather data they can't get from the native in house tools. Reporting on the environment is critical in my role and the Galileo staff has been more than willing to create and customize reports for myself and numerous other areas.
CONSI have no real cons related to the Galileo product.
William
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Early Adopter of Galileo, Troy University
As early adopters of the Galileo Suite, Troy University has significantly benefited from its robust IT infrastructure monitoring capabilities. The tool's predictive analytics and custom dashboards have been instrumental in proactively identifying system performance issues, preventing potential downtime. Its secure, agentless architecture and insightful exploratory analytics have streamlined our IT operations, enhancing efficiency and reliability across our campus networks.
CONSExceptionally pleased with the tool, no complaints.