Kaseya VSA vs Netreo

Kaseya VSA has 181 reviews and a rating of 4.06 / 5 vs Netreo which has 29 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.06 / 5 (181)

4.69 / 5 (29)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

August 4, 2020

July 30, 2019

Pros/Cons

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • The learning curve can be steep, and given that the tool is so robust, it can be overwhelming to lower level technicians. However, I think this is mitigated by the available training.

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

  • Pros

  • Easy to use, delivers excellent reporting. They have the best customer support. I simply love these guys.

  • Easy to use and administer, does exactly as promised. Omnicenter allows us to monitor all our devices for status, exactly what we needed.

  • Cons

  • There are some bugs like any software but I want to focus this review on the quality support we have had with the support staff.

  • not as many sensor types as PRTG can be resource intensive the interface is a little clunky and sometimes not intuitive

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux