LogicMonitor software


34 reviews(4.5/5)
34 reviews(4.5/5)

LogicMonitor is a cloud-based network performance monitoring solution that helps businesses monitor on-premise, cloud-based and hybrid data centers, as well as physical devices, from a single platform. LogicMonitor automatically discovers devices connected to the network, captures their information and starts monitoring performance.

LogicMonitor offers tools to break down large data chunks into smaller silos for data monitoring and issue resolution. The dashboard allows users to monitor live performance indicators along with a list of system issues and statuses.

LogicMonitor automatically collects performance data from connected servers, networks and workstations. In-house IT teams can receive alerts via text message, email or voicemail when an issue is found. Users can prioritize issues, configure escalation rules for alerts and schedule downtime according to their service standards. LogicMonitor comes with custom graphs and charts to compare multiple devices on the same graph and view system health indicators in real time.

Supported Operating System(s):
Web browser (OS agnostic)

34 Reviews of LogicMonitor

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  • Tim from Avaya

    Number of employees: 10,000+ employees

    August 2018

    good software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    LogicMonitor is a handy management tool. It offers customizable dashboard to help monitoring and troubleshooting.

    Cons

    The price is a little high. and it can offer more easy access from different platforms. sometimes it is hard to enable features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 201-500 employees

    June 2018

    Deeper insight into node performance, faster response to issues

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Easy to use, easy to setup.
    - Dashboards are easily configured and look professional
    - LogicModule Exchange allows for community sharing of DataSources
    - Support team is incredibly responsive.

    Cons

    - Pricing maybe abit on high end
    - It has a steep learning curve, especially for some who have no prior experience with SNMP (however, Knowledge Base is readily available)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Gavin from Rogers Corporation

    Number of employees: 1,001-5,000 employees

    May 2018

    Company use it for base services / network / servers monitoring.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use, user interface is clean and friendly. Allow one license to screen all your VM guest within a host, so you don't need additional licenses for individual guests.

    Cons

    Sometimes so functional is very limit and not supporting monitor for different vendors, make it difficult to monitor status for different vendor / products.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sachin from Wayfair

    Specialty: Software / IT

    Number of employees: 10,000+ employees

    April 2018

    Network Monitoring Systems cannot get better

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's like a black hole, the more you try to understand it the more it gets complex. Keep it simple while you are configuring as it's simple and dont try to get into too much depth. Documentation, technical support are always there to help you if configuring gets on your nerves. Thumbs up on that.
    But a detailed monitoring about CPU, memory utilization so little as to temperatures and fans are also provided.
    Protocols supported: OSPF, BGP etc.

    Cons

    Automation on gathering of performance information about other network equipments was a little too much information i wanted it to track.
    Ironically, there are very little information that it provides where it is actually needed. So the reporting features are limited.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ben from Thriveworks

    Specialty: Software / IT

    Number of employees: 51-200 employees

    March 2018

    Really helps monitor

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    excellent detection of new devices on the network, and easy problem resolution. It's definitely reduced the number of bandwidth issues we have.q

    Cons

    I wish it had some extra features and notifications to really make it more off site friendly, but that's a bit much to ask for the price.

    This review was submitted organically. No incentive was offered
    Review Source
  • Robin from Infobahn Softworld

    Specialty: Software / IT

    Number of employees: 51-200 employees

    February 2018

    Best Decision for Network Monitoring

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is so easy to configure and use, though it can be daunting if you get too deep, too quickly. But the documentation and support will always come to your rescue quickly.

    Cons

    Looking forward to more improvements in Dashboarding and Reporting. Would really like to see a report or feature around asset management.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Gita from Hotel Management

    Specialty: Software / IT

    Number of employees: 51-200 employees

    January 2018

    Its alright

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Its okay for beginners.

    Pros

    Discover all active network interfaces
    Monitor throughput, discards, errors
    Track BGP sessions and OSPF adjacencies
    Watch power usage across POE states
    Track flow via NetFlow, Jflow, and sFlow
    Monitor chassis CPU cores, memory pools, temperatures & fans

    Cons

    Automatically collect actionable performance data from all of your networking gear which I didn't like.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Bronze from Telecommunications

    August 2017

    From alerts to RDP to organized data. We know before the customer knows.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    There is too much to list. It is core to our monitoring.

    Pros

    Ease of Use - Organization is key to success, and this tool provides easy to trace directory trees.
    Organization - We can easily set what type of alerts are red or yellow. What severity to contact us.
    Notifications - Enough information is provided in the notifications to engage the customer and begin investigation.
    Value for Money - We have not even scratched the surface of what LogicMonitor can do and we are doing more than we could with our previous software.

    Cons

    Reports - From my understanding there are limitations on what information is generated in the reports. For instance, if we were to report on the number concurrent calls at any particular gateway this information cannot be provided in a report.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Matthew from Virteva

    Number of employees: 51-200 employees

    June 2017

    Amazing!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Custom monitoring is amazing! You can monitor Veeam backup jobs if you want!

    Pros

    LogicMonitor's capabilities alone make this the best monitoring software available. The fact that an average person can build a custom datasource to monitor some 3rd party software application is absolutely amazing!

    Cons

    The fact that it lacks a Dark or Black theme. But I believe that is on their roadmap so...

    Review Source: Capterra
  • Yatish from XSAT India Services Pvt. Ltd

    Specialty: Software / IT

    Number of employees: 51-200 employees

    April 2017

    Value for money

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Software is amazing, very easy to use, you can do cloud monitoring and I love it, I suggest you to go with it

  • Ayushi from ASU

    January 2017

    Love the graphical representation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The best thing about this tool is surely the data visualization which you can show to the users after the modification. Additionally, it has great customization options and enables you to customize everything from calls to tickets and emails. Overall, very satisfied with the product.

    Review Source: Capterra
  • Matthew from Virteva

    Number of employees: 51-200 employees

    December 2016

    LogicMonitor Rules!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The first thing I do when I log into my computer is open LogicMonitor. LogicMonitor helps to make my job easier.

    Pros

    Reports and the automation that can be built into it.

    Cons

    The new UI.

    Review Source: Capterra
  • Craig from Virteva

    Number of employees: 51-200 employees

    December 2016

    Monitoring Made easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I work for an MSP Logic Monitor has greatly simplified our monitoring issues, with the ability to place a collector anywhere and that doesn't require a VPN tunnel back to our office it has reduced our firewall maintenance cost greatly. The built it SNMP mib library has saved us countless hours trying import MIBs and trying to decide what to alert on. There are a few features that I would like to see implemented in a logic monitor, the ability to tie devices together so that if an ISP goes down we get one alert not 20 separate alerts for each device at that location. I would also like to see the creation of data sources be simplified, recently I attempted to create a data point that reported on a string and found it extremely difficult to have it report on more than one variable.

    Pros

    How easy it is to set up, the ability to deploy a collector in minutes and have an entire site monitored in a few hours.

    Cons

    customization is very difficult and reporting could be better.

    Review Source: Capterra
  • Matthew from Virteva

    Number of employees: 51-200 employees

    December 2016

    LogicMonitor makes my life easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    LogicMonitor is everything we could ever need. It is insane the amount of applications that we ditched when switching over to LogicMonitor simply because of the mass amounts of information it can pull and alert on.

    Pros

    easy threshold management

    Cons

    the new GUI

    Review Source: Capterra
  • Austin from Long View Systems

    December 2016

    Great Monitoring, easy interface

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    LogicMonitor has an easy to use and understand interface, and does a solid job of monitoring infrastructure. VERY responsive customer support.

    Review Source: Capterra
  • James from RoundTower

    Number of employees: 501-1,000 employees

    December 2016

    LogicMonitor Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    LogicMonitor is a great monitoring tool - both SNMP and API capability. The Report feature is getting better and we are enjoying this solution.

    Pros

    Ease of use

    Cons

    Reporting features are limited.

    Review Source: Capterra
  • Alex from mindSHIFT Technologies

    Number of employees: 1,001-5,000 employees

    December 2016

    Great product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've only had this product for about a year now and it is quickly becoming our go to as a large MSP. The customer support tier 1 leaves a lot to be desired when you are already an IT professional but for beginners, I suppose it is not that bad. This is a bit more expensive than other products but worth it overall. The best thing about the product is they are always continuing to expand and update their technologies.

    Pros

    Lightweight, fast, great integration platform

    Cons

    Expensive, tier 1 support not that great

    Review Source: Capterra
  • Scott from Health Care Logistics

    Number of employees: 201-500 employees

    December 2016

    Great cloud monitoring tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We moved from Zenoss over to a cloud-based Logic Monitor and could not be happier with our choice. We have had some issues but the support from LM has been great and have worked with use through all of them. We also replaced Pingdom with moving over to Logic Monitor to monitor our websites.

    Pros

    Cloud based solution that uses internal collectors so you can have several so if one goes down the others will pick up that collector should be monitoring

    Cons

    Have not found any yet.

    Review Source: Capterra
  • Jesus "Dan²" from Blackpoint IT Services

    Number of employees: 51-200 employees

    December 2016

    Experience with Logic Monitor

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    logic monitor is a good detector for failed or going to fail devices. This is very helpful on us engineers so that we can prevent a disaster from happening.

    Pros

    Accurate and Fast

    Cons

    Not suitable for new users. Need to familiarize with the reports that are appearing

    Review Source: Capterra
  • Jack from Cogeco Peer 1

    December 2016

    You really can monitor anything

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been using LogicMonitor for just over 2 years now and are yet to find a device we cannot monitor. LogicMonitor has got to be the best monitoring product on the market. and I've used most of them.

    Review Source: Capterra
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