ManageEngine OpManager is a network management solution that includes network and server monitoring, bandwidth analysis, configuration management and fault management. The solution is suitable for businesses of all sizes.

OpManager allows users to monitor availability, traffic, packet loss, performance metrics and response time of various devices including servers, routers, switches and virtual machines. If any equipment goes down, OpManager sends automatic notifications to relevant users via text message or email.

OpManager analyzes network traffic patterns and bandwidth consumed by different devices and applications via sFlow, IPFIX, jFlow and NetFlow in order to configure traffic to balance the system. It helps users see bandwidth consumption and performance metrics on a single screen.

OpManager supports Windows and Linux operating systems. OpManager can also be accessed via dedicated mobile apps available for Android and iOS devices. pricing is one-time fee. Support is via online forum and phone.

Admin
Admin

Admin

Dashboards

Dashboards

Home screen

Home screen

Maps

Maps

Overview

Overview

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Linux, Windows 2000, Windows 8, Windows 10



15 Reviews of ManageEngine OpManager

Overall rating

4.5 / 5 stars

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Showing 1 - 15 of 15 reviews

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Nicholas from Fort Dearborn Company

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great UI with most of the features you'd want for monitoring!

Overall it is a very good product for the price. Most other good monitoring software is a subsciption based model, so for our organization, the upfront cost plus the yoy support costs were much more doable. The interface is easy enough to use for my admins and it mostly covers all the bases our last product did.

Pros

The thing I like the most is the interface, as well as the segmentation of various objects. The interface is easy enough to use, but you can also get great depth out of the initial dashboards and graphs you're presented with. The reporting is also great, as long as you understand what you're looking at. The network management features and credential storage is also very good.

Cons

The product is deceptively simple. It looks very easy to use, but it is still a full and robust monitoring tool under the covers. So you'll need to take time to watch training videos and look at the documentation. You may even need to call support to find certain functionality if you're used to another product.

Review Source: Capterra
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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

October 2018

A good monitoring software

Pros

Simple to setup and use, excellent support.

Cons

Some of our hardware was not supported out of the box, however custom reports can be made to support these.

Review Source: Capterra

Kevin from ATC

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Wonderful Tool

Pros

A centralized manner to monitor servers, switches, routers, UPS devices, processes and databases. Easy to configure, monitor and set alarms.

Cons

I'm a big fan of the Opmanager and many other ManageEngine applications. The only con I have is the customer service was a 9 instead of a 10.

Review Source: Capterra

Ashleigh from Xerox

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

It is no doubt outstanding Network management software.

Pros

This is a wonderful software that is frequently used by wide range of people for Network management. It's customer service is outstanding. If one faces any issues, it gives quick response and feedback to overcome that issues. It is very easy to install. It is user friendly and support mobile devices. It solves our problems quickly. We can check all the components once from a single place.

Cons

There are no downsides of this software. One can create specialized alerts but this software lacks some of the MBI's.

Review Source: Capterra

David from network integration 800 s.r.l.

Ease-of-use

Value for money

Customer support

Functionality

May 2018

It simplified my work.

Pros

In my work, bandwidth is scarce and the amount of computers puts the entire infrastructure in an insane state. I found it easier to find problems in the cabling by looking at the MS that was between one group of computers and another, from the server. Being able to leave the scheduled tests and then be able to send the results to the mail has also helped me a lot to save time. I also managed to find applications that from time to time consumed a large amount of bandwidth, complementing a third-party program to mitigate that leak of resources.

The installation and programming of the program was much faster than what they predict on their website.

Cons

In the short time I have using this program I have not yet found any disadvantage, until the use of program resources (processor and RAM) my server is only an "I3" and everything runs smoothly I really love this program.

Review Source: Capterra

David from TekConcierge

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Manage Engine OpManager has Changed the way we manage our network.

We stay on top of the state of our infrastructure with this product. Similar products don't have near the capabilities and nowhere near the price.

Pros

The absolute best part about ManageEngine is the automation and notifications. They go hand-in-hand and keep our staff aware of the state of the network.

Cons

The only real downside of implementing Manage Engine is the setup. That is the thing that makes this product unique and tailored to your network and infrastructure needs. So setting up a custom solution isn't really a BAD thing. It is quite the opposite.

Review Source: Capterra

Sachin from Wayfair

Industry:  Software / IT

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Ease to use at the first go was why i chose this software.

Pros

Out of all the products that were told by us to try before settling on one, this one clearly takes the cake for being the most easy to use tool and learn quickly from. Keeps users fairly interested.

Cons

Interface could have been a little better.
Only if third party data integration and migration was supported then that would have taken over everything else for the whole user experience.

Review Source

Gerson from TECRA TECHNOLOGIES

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Technical excellence that makes it stand out from the competition

More product for the price. Better than the competition.

Pros

Thanks to OpManager we obtained a better visibility of the businesses, our network devices and servers. This has helped us to prevent and act quickly solving problems and downtime. The solution fulfilled all our expectations.

Cons

nothing negative. Price is always a problem when there is something you want so badly. However I can't deny that this software is excellent.

Review Source: Capterra

Chris from RDI-IT

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Good RMM but buggy at times

Pros

Good tool and good feature set. They offer a lot of products but they don't always tie together seemlessly. For the features and price this is a good starter tool.

Cons

The product is buggy and at times doesn't perform the way you would want it to. Support is lacking and hard to work. If you need the tool to function 100% all the time, then you will be disappointed.

Review Source: Capterra

Roberth from Emida

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Great tool too help business to get al component monitored in one place

Pros

Easy installation
Web interface is friendly and support mobile devices
Agentless integration with servers and network devices

Cons

SNMP fails in some case may need more integration with MIB library when you require more information despite basic SNMP provide.

Review Source: Capterra

Damian from eGov Jamaica Limited

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

I am a big fan of their suite on Network Management tools.

Pros

Great software for Network Management.
Easy to configure and deploy.
Great customer service.
Quick feedback on any issues.

Cons

Not all MIB's are available for creating specialized alerts.
Unable to delete SNMP custom trap processor, so in order to test a separate environment is required.

Review Source: Capterra

Jorge from Ever says LLC

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Intuitive software - very easy to use

Pros

Easy to use
Easy to configure to our needs
A lot of pre configured templates that's are ready to use.

Cons

Not friendly when you want to customize a template for specific use cases
Sometimes it has minor errors that your work flow harder

Review Source: Capterra

February 2012

a comprehensive network management product

For a tool of this price point/range, a neat feature is the ability to create workflows with proper escalation and approval alerts. This is a rare component for a solution within this price bracket, as some high-end solutions do not do this well at all. The creation of workflows within the software allow for the automation of many tasks and operations.

Pros

The user-friendly approach that OpManager has created allows customers to customize and re-brand reports

Cons

does not currently offer third party data migration

Review Source: GetApp

September 2018

Review Source: GetApp

Lisa from Arundel Lodge, Inc.

Number of employees:  51-200 employees

October 2017

Review Source: GetApp

Displaying 1 - 15 of 15 reviews