--- title: "WhatsUp Gold Software Reviews, Demo & Pricing - 2026" description: "Review of WhatsUp Gold Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/network-monitoring/whatsup-gold-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Network Monitoring Software](https://www.softwareadvice.com/network-monitoring/) / WhatsUp Gold Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/reviews/)[Alternatives](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/alternatives/) # WhatsUp Gold Review From $1,169-$13,125/year Free version Free trial 6 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview WhatsUp Gold 4.5 [(228)](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/reviews/) Pricing Starting at $1,169.00 per year Top Alternatives ### About WhatsUp Gold Progress WhatsUp Gold is the Network Monitoring Software that allows you to track performance information for network devices, servers, storage, and wireless - whether in the cloud or on-premises. Expand your management tool kit by adding proactive monitoring for network traffic, applications, virtual environments, and device configurations all through the same intuitive interface. Automatically discover and map your entire network and use customized dashboards to get the information you need to streamline ## WhatsUp Gold User Interface ## Popular WhatsUp Gold Alternatives Main Product WhatsUp Gold 4.5 [(228)](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.34Value for money - 4.43Customer support - 4.39Functionality Pricing Starting at $1169.00 per year Alternative Product [ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/) 4.6 [(329)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.65Value for money - 4.56Customer support - 4.62Functionality Pricing Starting at $95.00 per year Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(381)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.50Value for money - 4.49Customer support - 4.63Functionality Pricing Starting at $10.00 per month Alternative Product [ManageEngine Applications Manager](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/) 4.6 [(268)](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.69Value for money - 4.74Customer support - 4.70Functionality Pricing Starting at $395.00 per year Alternative Product [N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/) 4.2 [(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/) Ratings Breakdown - 4.0Ease of use - 3.93Value for money - 3.92Customer support - 4.20Functionality Pricing Available upon request Alternative Product [Remote Monitoring and Management](https://www.softwareadvice.com/help-desk/atera-profile/) 4.5 [(456)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.57Value for money - 4.52Customer support - 4.33Functionality Pricing Starting at $129.00 per month ## WhatsUp Gold Pricing and Plans Starting price: $1,169.00 per year Free Trial Free Version Business $1,169.00 per year Plan includes: - Monitor up to 1,000 devices - Single installation of WhatsUp Gold - Standard Monitoring Capabilities Enterprise $1,949.00 per year Plan includes: - Monitor up to 50k devices - Up to 2 installations of WhatsUp Gold - Advanced reporting & monitoring - Internet Connection Monitoring - Log Management Enterprise Plus $3,299.00 per year Plan includes: - 25000 Devices Per Instance - Configuration Management - Network Traffic Analysis - Up to 4 Installations of WhatsUp Gold Enterprise Scale Pricing available upon request Plan includes: - Monitor 100k+ device - Customise the number of Whatup Gold installs Premium-Perpetual $4,625.00 Plan includes: - Automatic Discovery - Topology Mapping - Availability & Status Monitoring - Performance Monitoring - Alerting & Reporting Total Plus-Perpetual $13,125.00 Plan includes: - Configuration Management - Network Traffic Analysis - Log Management - Virtual Monitoring - Application Monitoring - Scalability Pollers ## WhatsUp Gold Features - Popular features found in Network Monitoring Bandwidth Monitoring Baseline Manager Data Visualization Device Auto Discovery Incident Management IP Address Monitoring Network Analysis Patch Management Real-Time Data Simple Network Management Protocol (SNMP) Threshold Alerts Uptime Reporting - More features of WhatsUp Gold Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Application Management Color Codes/Icons Compliance Tracking Configuration Management CPU Monitoring Credential Management Customizable Dashboard Customizable Reports Dashboard Diagnostic Tools Email Alerts Email Monitoring Event Logs For MSPs For Websites Hierarchical Mapping IT Asset Management Location-Based Mapping Map Exporting Mobile Access Monitoring Network Mapping Network Monitoring Network Resource Management On-Demand Mapping Performance Metrics Performance Monitoring Policy Management Real-time Alerts Real-Time Monitoring Real-Time Notifications Real-Time Reporting Remote Access/Control Remote Monitoring & Management Reporting/Analytics Resource Management Root Cause Analysis Scheduling Self-Updating Maps Server Monitoring Service Level Agreement (SLA) Management Troubleshooting Virtual Machine Monitoring Web Traffic Reporting ## WhatsUp Gold User Reviews ## WhatsUp Gold customer ratings - Overall rating: 4.5/5 - Total reviews: 228 ### Rating distribution - 5 stars: 122 reviews (54%) - 4 stars: 91 reviews (40%) - 3 stars: 12 reviews (5%) - 2 stars: 3 reviews (1%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.3/5 - Customer support: 4.4/5 - Functionality: 4.4/5 --- ### WhatsUpGold is a great tool for monitoring the status of your network. - Overall rating: 5/5 - Reviewer: Dustin R. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We mainly benefit from the alerts system that will notify all specified employees via text/email whenever a part of our network goes down. Typically we will know something is down before our users even notice the problem. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The alerts are where WhatsUpGold really shines. They are all fully customizable and once they're setup to your specifications they work like a dream. A majority of the time we will know when something on the network goes down before our users even notice the problem! #### Cons This product can do so many different things it becomes a little overwhelming. Once alerts are setup they work great, but the configuration process can get pretty confusing if you haven't done it before. Online training videos on how to configure certain features would be a great tool. #### Vendor response Hi and thanks so much for the kind words! We¿re delighted that you¿re enjoying WhatsUp Gold and we love hearing about how you¿re using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/channel/UCS2lCWFrs4paSSNpe1JnTnQ If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community at commmunity.ipswitch.com for more help. Thanks again for using WhatsUp Gold. Replied June 2018 --- ### Great program for monitoring and maintaining your IT infrastructure - Overall rating: 5/5 - Reviewer: Dorian S. - Verified reviewer: Yes - Industry: Utilities - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Basic installation and configuration of WUG is very easy. Out of the box, there are many monitors that can be set up without a large amount of experience. The titles and tooltips make setting up the initial software package very simple. #### Cons Adding non-default alerts seem to be a little more difficult than should be. #### Reasons for switching to WhatsUp Gold Value vs cost. Features were more extensive and ease of use was greater. --- ### What's Up Gold - could be better! - Overall rating: 2/5 - Reviewer: Walter H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using What's Up Gold for more than 15 years, and at this time we're considering replacing the product with something that has better support and is more stable and functional. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The website does provide great ability to customize and layout the network graphically so users can easily see how hardware is connected. This capability is largely why we've kept What's Up Gold around, along with the reasonably priced structure. #### Cons Support needs vast improvements. Documentation could be better. Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle it. Our experience with utilizing the network monitoring, netflow, configuration backup, and syslog services caused our instance to crawl and at times and be completely unusable. Support was not able to resolve the issues over the span of multiple years and multiple upgrades and multiple escalations, so we instead started to stop utilizing some of these features such as the netflow and syslog services so that our network monitoring piece was functional. We've since replaced What's Up Gold for the netflow and syslog functions with other products and are considering replacing the product completely. --- ### Easy to configure, customize and implement - Overall rating: 4/5 - Reviewer: Craig L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wonderful product and reasonably priced compared to other commercial solutions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ability to setup proactive alerts based upon custom application monitors, to provide notification to key support individuals of critical process failures. #### Cons Web interface can sometimes be slow and/or require clearing cache and refreshing. #### Reasons for choosing WhatsUp Gold Licensing costs, developer's familiarity with monitor customization process. --- ### Provides Well Rounded View - Overall rating: 5/5 - Reviewer: Steve B. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are currently enjoying the benefits of using WUG. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scanning ping-able assets to monitor for status, uptime, performance is extremely helpful to the IT team and allows us to be proactive instead of reactive. #### Cons I would like to see or learn how I can more easily configure multiple assets with performance, active, and passive monitors. #### Reasons for choosing WhatsUp Gold WUG provided me with basic needs and requirements and as I continued learning about the product, I found that there are so many options and information gathered that WUG provides. --- ### What customer service - Overall rating: 3/5 - Reviewer: jack j. - Verified reviewer: Yes - Industry: Information Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered We had an open ticket for the better part of 6 months, and was never resolved. We took this support cost of this and upgraded our solarwinds license. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Had nice gui to see interactivity. Other than that not much. #### Cons Failed to recognize ios changes on our switches from ios 12 to 15. I had to remove the devices completely and add them back. Contacted support numerous times with no resolution. #### Reasons for choosing WhatsUp Gold It was picked before me, I was tasked with updating and managing it. --- ### I like the products! - Overall rating: 4/5 - Reviewer: Henry L. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall products is good but it needs more easy configurations for basic setting. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I could view all device status in simple network map #### Cons It is hard to update the changed info. Also too hard to manage notifications. #### Reasons for choosing WhatsUp Gold We have PRTG for network and purchased WhatsUp Gold for servers --- ### Lightweight NMS - Overall rating: 4/5 - Reviewer: Umair Ali K. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it is a very user friendly and lightweight software and does not put load on the system however it is best suited for small businesses where number of monitoring nodes are less than 100. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros it is simple and easy to setup. the graphical interface is user friendly and most of the options are easy to locate. adding and removing any device is fairly simple. the built in monitoring maps is a very convenient feature. #### Cons it starts to hang and crash when large number of devices are added to it for monitoring. so it is not suited for medium or large enterprises with more than 100 nodes for monitoring. --- ### Whatsup gold - Overall rating: 3/5 - Reviewer: Yollanda G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it has ease of access and can play around it in hiding other chats and messages #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It has more features than the normal whatsapp, thus making it more fun to play around with and explore other options that suit individual need #### Cons number of bugs and unending ads and pop up either up or down part of the application, which can be annoying and disturbing #### Reasons for choosing WhatsUp Gold exploring #### Reasons for switching to WhatsUp Gold like to explore application use --- ### powerfull app - Overall rating: 4/5 - Reviewer: Sara K. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros my experience has been great it's very powerfull for network monitoring #### Cons it's a little bit expensive and there is no free premium version --- Showing 1 - 10 of 228 Reviews [See All Reviews](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/reviews/) ## WhatsUp Gold Popular Comparisons [ManageEngine OpManager vs WhatsUp Gold](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/vs/whatsup-gold/)[Site24x7 vs WhatsUp Gold](https://www.softwareadvice.com/cloud-management/site24x7-profile/vs/whatsup-gold/)[ManageEngine Applications Manager vs WhatsUp Gold](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/vs/whatsup-gold/)[Datadog vs WhatsUp Gold](https://www.softwareadvice.com/bi/datadog-profile/vs/whatsup-gold/)[N-central vs WhatsUp Gold](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/vs/whatsup-gold/)[PRTG vs WhatsUp Gold](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/vs/whatsup-gold/)[Zabbix vs WhatsUp Gold](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/vs/zabbix/)[LogicMonitor vs WhatsUp Gold](https://www.softwareadvice.com/network-monitoring/logicmonitor-profile/vs/whatsup-gold/)[Dynatrace vs WhatsUp Gold](https://www.softwareadvice.com/network-monitoring/dynatrace-profile/vs/whatsup-gold/)[Domotz vs WhatsUp Gold](https://www.softwareadvice.com/it-management/domotz-pro-profile/vs/whatsup-gold/) [Compare All Alternatives](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/alternatives/) ## See what companies are saying about Software Advice