Blackpoint MDR vs Jamf Protect

RATING:

4.8

(34)

Blackpoint MDR has 34 reviews and a rating of 4.79 / 5 stars vs Jamf Protect which has 35 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (34)
4.5 (35)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 26, 2024
April 17, 2024
Pros/Cons
  • Pros

  • Support and account reps are responding quickly and try to resolve issues.
  • The features that I enjoy the most about Blackpoint is the real-time constant monitoring that the SOC teams provides. If there is an issues the team is quickly on top of it.
  • Cons

  • As an MSP, we have have several tools that we use to analyze threats in our client's organizations.
  • The cost of a breach and data loss is much higher.
Read all user reviews
  • Pros

  • With that said, the integration is amazing. I love the ease of deployment.
  • I really enjoy the layout of this product, to me its not too crowded and is easy to follow.
  • Cons

  • It does exactly what we want it to do and even rivals our current Threat Protection solution for Windows.
  • Remediation is a little difficult and nothing is built in.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos