About DNSFilter

DNSFilter is a cloud-based cybersecurity software that helps businesses leverage AI technology and DNS protection to streamline threat detection and content filtering processes. Professionals can classify unknown websites into multiple categories and block malicious web content to prevent malware or ransomware activities.

DNSFilter comes with a dashboard, which allows organizations to gain an overview of active sites, top domains, and other metrics on a centralized platform. Managers can block specific categories of content related to chat & instant messaging, social networking, adult content and more. Additionally, it lets users generate activity reports to monitor most active networks, total requests and queries per second.

DNSFilter provides an API, w...


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Supported Operating System(s):

80 Reviews of DNSFilter

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(64)

64

4 stars

(14)

14

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 80 results

June 2018

User Profile Picture

Gabino from BACTA

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2018

Excellent

Pros

Simple to install and it actually works !! Support is excellent always prompt and knowledgeable. And the override button sorts out any issues

Cons

No fixed per month fee and sometimes bank websites don't work and need to be whitelisted. Otherwise it would be nice to have separate password levels for accessing websites

June 2021

Kevin from Sentree Systems, Corp.

Company Size: 1 employee

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

DNSFilter is a great solution for the first layer of security

Pros

The ability to offer it to my clients and their MSP program. It is very easy to deploy it to my clients, easy to bill and manage.

Cons

In the beginning the reporting wasn't as well as I'd like but it has evolved.

Reasons for Choosing DNSFilter

Their MSP program was not nearly as good. plus it cost too much for my small clients.

Reasons for Switching to DNSFilter

They didn't have as good of a MSP partner program.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

March 2019

Great product - but if I wanted to be stuck with email-only support I'd use Umbrella

Content filtering with exclusions (teachers can get to facebook but students can't)

Pros

Flexible deployment with a mix of DNS and software client base deployment options...

Cons

Support is email only - and inadequate when you have a K-12 client who needs an answer quickly.

Response from DNSFilter

Replied April 2019

I apologize for your thoughts on e-mail only support. For what it's worth, please note that for customers who are Tier 2 and above we do start to offer chat and phone support.

March 2021

Gregg from HavenZone

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Great filter for MSPs to offer

We have been using the service since day one and it has been great to see how far it has come over the years. Truly a great service.

Pros

With one panel we can admin all of our clients and protect the users from many different threats.

Cons

With the addition of the client on the workstations giving detailed reporting, there is not much else we could want other than maybe even more detailed reporting.

Reasons for Choosing DNSFilter

price and ease of use as well as a single pane of glass for all clients.

Reasons for Switching to DNSFilter

Better performance.

June 2021

Ali from Precision IT

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

DNS Filter review

DNS Filter is amazing tool to have as a MSP. It adds another layer of security for our clients. We have been using it for past 2-3 years for all of our clients and it seems to do its job.

Pros

Easy to implement. Easy to navigate GUI.

Cons

Reporting can be better and better granular reporting per end point.

Reasons for Choosing DNSFilter

It was very easy to sign up and get started with DNS filter. At that time pricing was per usage model which fit in perfect to sell to even smaller clients.