eposbuddy
About eposbuddy
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Most Helpful Reviews for eposbuddy
1 - 5 of 19 Reviews
Andrea
Verified reviewer
Food & Beverages, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Ideal and very comfortable to promote a positive experience for our customers.
It is a product that promotes agility in our business processes, has a good user experience and is perfect for increasing sales and reducing uncomfortable processes for our clients.
PROSIt is a simple product to configure, it has ideal technical support to cover all our needs, it is the ideal system to simplify our inventory operations, it is an ideal, different and very comfortable experience so that our customers have an excellent interaction with our business.
CONSAt the moment there are no problems using eposbuddy, it has improved improvements in our business processes.
Charlotte
Verified reviewer
Events Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Efficient system with multiple benefits.
It is a perfect software for our sales department and my job, since it allows us to have a better system so that our customers feel more comfortable when placing orders and processing payments, it is a quality platform.
PROSThe system is easy to configure, the technical support is undoubtedly efficient and resolves and answers our questions quickly, it is very simple for our clients, it allows them to make decisions in an intuitive and unique way, the cashier system is very efficient.
CONSWithout a doubt, from the first moment of use we have only observed benefits with eposbuddy.
hadie
Performing Arts, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Till system overhaul - A world of change.
We have managed to increase our revenue, & are now in the process of implementing new systems that the advanced features offer.
PROSCost - Epos buddy is a cheaper overall then our previous supplier. With a range of benefits. We are getting more, for less.
CONSSome aspects are fairly technical, our previous manager did not see the benefits of using them. Fortunately our new manager has been able to grasp a range of new features & is beginning to make use of them.
Reason for choosing eposbuddy
Recommendations from local business group (Barbi) & cost.
Reasons for switching to eposbuddy
Cost mainly
Ashley
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2023
Does the job
Overall experience is average, I'm not sure I would purchase from them again but given we are now set up with them they aren't bad enough to have to complete the whole set up again.
PROSTechnical support is brilliant, always on hand and knowledgeable to solve any problems.
CONSBiggest con is the sales team, spinning you misleading information to get a sale. The sales pitch was misleading with many features that were demonstrated to us as selling points not included in the purchase, I was not aware of this at the time of purchase. There were also some capabilities in terms of additional hardware options sold to as great options for the future (Which we discussed we would plan to add and was told is was easy to do), when I returned and requested to purchase those extras was informed I should have brought a different till, when I initially took out the deal it would have cost us around £100 extra (£200 total I believe) as an existing customer I would need to purchase a full new system at over £600 all to then purchase the add ons I had initially been told it would be possible to utilise.
Reason for choosing eposbuddy
The sales people seemed knowledgable and transparent, although I now think I'm probably jut the victim of a very good salesman.
Anmol
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great pos system
Simple to use and easy to integrate pos system. It saves us time and tension of accepting money.
PROSYou can use it on any device and payment processing is really fast and smooth.
CONSProcessing charges are bit high compared to comparison.