About Pi.

Introducing Pi, our best-in-class fraud detection software. Pi is an ML-driven decision-making engine that dynamically personalizes and manages risk for individual users throughout their lifecycle so that businesses can shoulder the burden of risk more easily and proactively pursue their growth strategies Make risk decisions twice as fast as the industry average, adjust rules easily and code-free, and proactively stop future threats with smart auto-adjusting models and machine learning rules....

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Pi by Paytm - Online Fraud and Risk Management Software

Pi. Reviews

Overall Rating

4.36

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 36 reviews

User Profile

Ajit

Verified reviewer

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

February 2022

Most Reliable Payment Processing All-In features App

I am using Paytm for last 3-5 years and It is very easy and convenient payment app for your needs. Paytm provide us Postpaid option, Credit card payment option with cashback offers, Personal Loan facility, Jackpots, Shopping option etc. Even you can check your credit score free of cost. Mobile rechage, All Bills payments, Mobile Postpaid, Insurance, Stock investment options and all other multiple options are there. You just need to install Paytm app and be realx. Thankful to Paytm for each and every thing. The best thing that payment never stuck in case of Paytm. Its very smooth mode of payment processing.

Pros

There are so many features in Paytm. I like the Paytm wallet, balance transfer from Wallet to Bank feature.. You can easily load the money via debit card or credit card in your Paytm wallet at minimum charges and then as per requirement, you can transfer money from wallet to bank account free of cost with no hidden charges. Also you can easily scan code or transfer money to someone's account.

Cons

There should be an improvement in Paytm section of cashback points offer of Paytm. Cashback points redemption value is so less. It should be high as per the transactions are done via Paytm. Other Feature are ok to deal with.

César

Verified reviewer

Company size: 2-10 employees

Industry: Computer Hardware

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

May 2022

An excellent service, but with a very specific use

Paytm is very reliable, I had no problems with the platforms, and all the transactions I made were 100% successful. I am very satisfied with this service.

Pros

Paytm is a very safe and flexible service, it is accepted by many places and also accepts many other forms of payment that help complement the experience. Transactions are carried out quite efficiently and safely. The security methods are good and the refund system is very good. Paytm helps save time and gain efficiency. Paytm is the future of digital banking transactions.

Cons

The speed of transfers and refunds is quite slow. The limitation of only being able to use it in India is frustrating because it is a very good service that can compete with other platforms of this style.

Reasons for switching to Pi.

Paytm was the most useful service for the context I needed.

aditi

Company size: 51-200 employees

Industry: Staffing and Recruiting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

May 2022

a better app for POS payment and also sometimes online payments

Pros

sometime we receive the rewards as a user to use it and cashback points

Cons

it requires KYC verification to use it thouroughly and that is mandatory

User Profile

Rajkishore

Verified reviewer

Company size: 11-50 employees

Industry: Logistics and Supply Chain

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

August 2022

Easy to use payment tool but need improvement

My overall experience is average as I am using Paytm for my personal use rather than business use due to it's bad performance for busines owners. I would like to use this to send money to anyone and pay utility bills easily but to use this for accepting payments from customers I wouldn't recommend this. So I selected Razorpay for my business payments.

Pros

Paytm is a payment solution tool. 1. Here you can pay your utility bills and can send money to anyone easily. 2. Can book travel tickets like bus, train and flight ticket with great offers. 3. Easy to use UI which everyone can operate. 4. All-in-one tool for money transfer, utility bill payment, purchase voucher and many more. 5. Can pay the bill on restaurant, petrol pump, store by scanning the QR code. 6. It allows business owners to register with Paytm business to accept payments from their customers. 7. On every transaction it provides variety of rewards. 8. With Paytm business you can create payment link and share with customers to accept payments easily with lowest charges. 9. On Paytm business, UPI & wallet payments are charges free and instant. 10. You can upgrade and integrate with your website for smooth checkout and payment process. 11. It can be accessed by both web and mobile devices. 12. With Paytm business app you can check all the transactions on single dashboard and can export the report.

Cons

Paytm has lots of issues which needs improvement. 1. When it comes to business owners, without website you can't use Paytm payment gateway. 2. With Paytm business it doesn't allow multiple payment methods like Razorpay does. 3. Sometimes transaction fees are not transparent. 4. Customer support is pathetic. They don't reply on time and never resolve issues properly.

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2022

Paytm Experience

The experience was awesome , just try it you will love it.

Pros

1. Easy to create account and setup 2. It helps me in all the kind of transactions 3. It offers promo codes and offers 4. It has so many features to use 5. Nice and clean UI loved it

Cons

1. Support is not that good 2. They should works on offers also , earlier the offers were good but it starts decreasing

Reasons for switching to Pi.

paytm gives more offers , the interface is nice and clean , support is also very nice and handle failed payments nicely.

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