Xplor Recreation
About Xplor Recreation
Xplor Recreation Pricing
Starting price:
A$100.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Xplor Recreation
1 - 5 of 11 Reviews
John
Recreational Facilities and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Always evolving Product is great
Product is always evolving and improving. They listen to the users and update with new features all the time based on feedback from the users of the products.
CONSI would like to see more customization options in the reporting features.
Reason for choosing Xplor Recreation
We really liked the constant updates and upgrades were part of the annual fee and not an additional fee each time a new release is available.
Reasons for switching to Xplor Recreation
Class was bought out by Active Net. We never had good customer service from them and when they wanted to triple our annual fee and assumed we would just go along, we looked elsewhere.
Andre
Recreational Facilities and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
It's a great Recreation management software
The ability to customize a large portion of the software. You can make adjustments to behaviors and user interface objects on the staff side to adopt it better for your organization requirements. Also, the ease of having contracts sent and signed by the customer and automatically saving to the customer account is huge for us.
CONSThat customers cannot select recurring dates for rental requests. Facility rentals are paramount for our Department and we work with several athletic organizations on a repeat basis. Since the customer cannot submit requests for recurring rentals within the same request, it makes it very difficult for our staff to complete large contracts.
Reason for choosing Xplor Recreation
Gatekickers, class check-ins, contract/document management, online rental requests, customization, online activity widgets embedding into organization website.
Michelle
Recreational Facilities and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed November 2023
It’s good - hope it gets better
I like that we can have registration online
CONSTracking transactions. The fact when you amend a contract the transactions aren’t amended the whole contract is put back to account credit and then a new transaction schedule is setup.
Reason for choosing Xplor Recreation
Cost Although we did the setup your own database which was terrible - and since then the setup is no longer available.
Ryan
Recreational Facilities and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Xplor New Business
I love it. This product is everything we could ask for. From the system to customer service it is great. I am also a HUGE fan of our account Manager [sensitive content hidden] who has helped us a lot.
PROSHow much data it produces for managers, how organized it allows our teams to be and how easy it is for our users to utilize.
CONSNothing this product changed our business in a positive way
Reason for choosing Xplor Recreation
The system met our needs and cost was appropriate.
Reasons for switching to Xplor Recreation
The system wasn’t meeting our needs for our services.
Matthew
Recreational Facilities and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Good all around system, be sure it fits your needs
Overall Xplor deals with day to day items very cleanly and easily. Unfortunately there can be problems with reporting and flexibility. It is also challenging to keep up with changes and testing those changes.
PROSXplor recreation is very easy for new staff to pickup, makes doing training fairly easy. Customers can navigate website. Building widgets is easy allowing for ease of marketing. General registration, single day programs, and facility online booking are all straightforward Online help tool has a lot of information custom fields and objects allow you to record any extra data, create views and add features
CONSReporting on some fields is very challenging because the objects aren't connected either to each other of the field isn't reportable. Edge cases can be tough to deal with since the system doesn't have a ton of flexibility. Examples include unable to uncancel an event, unable to book a program to occur twice in one day, refunds with multiple cancelled days take a lot of work. online help tool is sometimes vauge
Reason for choosing Xplor Recreation
Custom fields was a must for us with our erp system
Reasons for switching to Xplor Recreation
Old system only did registration and we needed point of sale and facility booking