About RoboForm

RoboForm is an on-premise and cloud-based solution that enables businesses of all sizes to manage passwords across locations. It helps secure logins using two-factor authentication and AES-256-bit encryption methods.

RoboForm comes with an one-click login functionality, which lets businesses save passwords and automatically capture to login using single-click in future. Businesses can use the in-built password generator to generate unique passwords with combinations of numbers, uppercase and lowercase letters, ensuring password security. Additionally, it allows users to categorize passwords into folders and share them securely across business networks.

RoboForm provides mobile applications for Android and iOS devices, all...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

273 Reviews of RoboForm

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(190)

190

4 stars

(66)

66

3 stars

(16)

16

2 stars

(3)

3

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 273 results

June 2019

User Profile Picture

Ed from Skills Inc

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Been using RoboForm since day one

I use RoboForm Business edition to share my safenotes and password with my IT and Quality Dept depending on the login or server. I also depend on Roboform to keep safenotes on all my server config notes. They may have passwords or IP addresses that I need to keep secure. I own crypto currency and I use Safenotes to track my Coin addresses and passcodes safe.

Pros

Safenotes! They are a great place to store sensitive notes and passphrases when logins are not enough. I keep Birth dates, social security numbers, Bitcoin wallet passphrases and server notes here.

Cons

When an app password match is not found on the mobile app, there is no search box, just an option to see everything. We need to be able to search for passwords, because my everything is 500 passwords long!

Reasons for Choosing RoboForm

The ability to launch my logins and safenotes from the taskbar just worked better for me than with LastPass.

Response from Siber Systems

Replied June 2019

Hi Ed - The search box is available in the latest version. Please upgrade. Thanks!

December 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

December 2019

A password manager should be mandatory and RoboForm should be at the top of your list.

I have a business license which offers administrative control over a number of accounts. Despite the lack of polish of the UI in some areas, I find RoboForm a lifesaver that I don't go a day without using. For individuals, I still recommend the free version of LastPass but for any heavier user, RoboForm is certainly worth the consideration.

Pros

At a previous organization we used to use KeePass which the desktop password editor seems to be based on, so familiarity went a long way for me. I like how condensed the UI is and the organizational "tree" folder structure, while bringing me back to Windows 3.1 days (joke) is actually probably the best approach for cramming in many passwords for many organizations. This, compared to the Last Pass "card" view for example is way more efficient. There are extensions for virtually every browser and sync generally works well.

Cons

There are some login forms that RoboForm has a hard time with. A little ironic as RoboFORM originally started out as an auto-form completion tool. Anyway, it's not a big deal to open up the app and copy a password now and again. The second gripe would just be inconsistencies within the UI(s) of the various apps. It could be more aligned and user-friendly. The one feature I wish RoboForm had was the ability to bulk-change passwords at the click of a button if you get an inkling that something of yours may have been compromised.

Reasons for Choosing RoboForm

The tight, yet traditional looking UI (of the desktop), good support and good cross-platform presence. Oh, and price at the time of purchase :)

Reasons for Switching to RoboForm

Truth be told, I switched because I knew I wanted paid features and I came across a deal for RoboForm. Once I realized it would do everything I needed, it was a no-brainer. I don't regret it at all.

August 2021

Dawn from Lionbridge Global Marketing Operations

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Always there for me, never in the way.

I have 25+ years worth of casual, business, research and medical log ins. Some type of safe manager is essential to my online productivity. I couldn't survive without one. Over the years I have tried many and roboform won me over with their long dedication to the market (over a decade that I am aware of), and ease of use.

Pros

Dependable. Have used on and off for over 10 years. Used another for a few years until free tier was removed. Came back to roboform and have been happy ever sense. Syncs across multiple devices with same interface and user experience. Fast. There when I need it. No wait time. Minimal clicks. Easy to learn and use. No digging around in help files.

Cons

Software offers a bookmark storage. I wish this feature had more functions. It would be nice to use it in place of native bookmarking but as it is, the bookmark features are very minimal.

Reasons for Switching to RoboForm

Price

January 2019

User Profile Picture

Gerald from Gerald Wexler Productions Inc.

Verified Reviewer

Company Size: 1 employee

Industry: Media Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

January 2019

Decent password manager, with some issues

I continue to use Robofom, as stated, partly out of inertia. But here's another issue. Roboform also has a function called Safenotes, which I like, where one can save encrypted personal information, such as bank account numbers, social security numbers, etc. I've been using that function a lot, but one of the problems is I see no way to create separate folders for information. So one ends up with a long list of entries to sort through. The longer the list, the harder to spot what one is looking for. Most recently Roboform stopped integrating with Chrome form filler and actually disabled it. I find that infuriating, as Roboform will not fill in some forms that Chrome always will. When I complained to Roboform support one thing I was told was that browser managers and not as secure as form fillers like Roboform. That's true, but I'm intelligent enough to decide that for myself, especially when Chrome fills in forms that Roboform mysteriously will not. This might be a money grab or power grab, but Roboform should not insult paying customers by disabling a free service in favour of a paying service. Roboform is insulting its user base and should change that policy immediately.

Pros

It does a fairly good job of filling out forms and passwords. Support usually responds within a day.

Cons

It is a fairly complex program with many features, that takes some getting used to. I believe other password managers are available for free, but Roboform is a subscription service which I've used for many years, regularly renewing my subscription, partly out of inertia and not wanting to learn another manager. There are a few real issues with the program, for me at least. One, is that it actually balks at filling out some forms and passwords. It doesn't happen often but when it does it is kind of infuriating. In the past Roboform would, unbelievably, not fill out the login for Netflix. I was told it was because Netflix used flash in its log-in screen. I don't know if that's still the case because I keep my system permanently logged in now, but just a couple of weeks ago Roboform would not fill out a login for American Express. I don't know if other password managers have this problem, but Roboform sometimes refuses to fill out fields on a form. Some forms it fills out completely and properly. On others it may not fill the phone number or other important information, so all forms should be checked. This is also a major nuisance.

Response from Siber Systems

Replied January 2019

Hi Gerald - thank you for taking the time to provide in depth feedback. Regarding the autofill issues you're experiencing, our testing team will gladly investigate any/all sites that seem to be affected. To streamline the process, we request that you please submit the list of sites via our online ticketing system. http://bit.ly/1L9QELn Regarding Netflix, RoboForm does/should currently log you in to your Netflix account. If you attempt to do so and for any reason it does not, please let us know so we can troubleshoot on your behalf.

July 2021

Adam from Angels Enterprises Limited

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

This is the first software I install after setting up google chrome browser

Roboform helps me keep all the passwords secure in a cloud and access them wherever and whenever I need them (also when on mobile). Having 30 character random passwords I'm never afraid of someone stealing/learning it - that person will only have potential access to 1 out of 2000 my current v. strong passwords. Adding 2FA (2 Factor Authentication) to the equation, Roboform makes my online life much safer. The other thing is speed of usage and time saved by not typing URLs of the websites I wanna visit and not typing/trying to remember corresponding login details. This alone is worth a gold - and that's why password managers are so important these days. The above combined with great and easy to use password generator, it makes it ultimate tool for Personal and business use cases. The only thing that could be improved is team collaboration and password sharing. All in all, I highly recommend Roboform to anyone who's not using password manger and/or using different one.

Pros

Firstly, I wanted to point out that I've been using Roboform since 2004 and have been always their great ambassador. I love what the company has done over the years and looking forward to using it for years to come. Of course the most important feature is possibility of securely storing and accessing my data, passwords and other sensitive information on all devices (I'm on a business plan) and possibility to login to 99% of the sites with just 1 click of a mouse. This speeds up your workflow a lot and saves me loads of time everyday. Also easy integration with most of the browsers and even mobile browsers, makes it a great software.

Cons

Really, all the necessary features are there, so I can't see any major flaws. The 2 things that come to my mind would be: a) better integration with Android based browsers - the app lacks some of the features available in Roboform's native browser - which is again limited with some features b) With the recent updates, they've taken possibility to view login details through the app - and it rather opens up online - which is taking longer that it used to. Other than that, this is a great app for me.

Reasons for Choosing RoboForm

I've been using Roboform forever and got used to their intuitive interface. Also much better integration with browsers than Passcamp makes it my go to password manager for daily usage.