--- title: "RoboForm Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of RoboForm. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RoboForm is a good fit for you!" source_url: "https://www.softwareadvice.com/password-management/roboform-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Password Management Software](https://www.softwareadvice.com/password-management/) / [RoboForm](https://www.softwareadvice.com/password-management/roboform-profile/) / RoboForm Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/password-management/roboform-profile/) Reviews [Alternatives](https://www.softwareadvice.com/password-management/roboform-profile/alternatives/) # RoboForm User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 313 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 215 reviews (69%) - 4 stars: 74 reviews (24%) - 3 stars: 18 reviews (6%) - 2 stars: 5 reviews (2%) - 1 star: 1 reviews (0%) ### Most mentioned pros - It's ideal for storing all your login credentials for websites. - Roboform integrates perfectly with PC, smartphone, and tablet. - I like sharing passwords across my team. ### Most mentioned cons - I often can't do my company banking! - The popping Robothead asking for save may be annoying if you don't want to save credential - When I transferred my old info over to the newest version, the default names that were created kind of threw me off and I had to go into several of them, find out what they actually were and edit them. ## RoboForm customer reviews Showing reviews 1-25 of 313 (page 1). ### Best Password Keeper - Overall rating: 5/5 - Reviewer: Bob R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Great experience-great product and easy to use....No idea about customer support..never needed anything...which is great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and you can have multiple password-even one per sign in! #### Cons Nothing wrong with this software-it works perfectly --- ### The robot that keeps you safe online with a few clicks - Overall rating: 5/5 - Reviewer: Kenny K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have to say this is a very good tool for generating, saving and managing passwords. I think serious internet users who want to be safe can't live without this kind of tool. I know the RoboForm team works hare and cares about its customers. That's why I can give this two thumbs up. Keep up the great work RoboForm! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros RoboForm is known to be a high-end password management tool that's been around for a long time. The team is very skilled and keeps tabs on the latest developments in cybersecurity. I like the easy of use. For me that's the number 1 reason I keep using tools. RoboForm does a good job. I've used it for almost a year. After that I had the chance to use another tool (got a free upgrade ) and I switched to that. Nevertheless, RoboForm is a leader in the industry and I would recommend it. #### Cons I couldn't find much negative things although int he beginning (when I was completely new to these kids of tools) I found it a little complicated to grasp. However, that was just my lack of knowledge. I quickly learned the ropes and now tools like RoboForm are easy to use. RoboForm also improved over the years, getting more user-friendly and modern. That's one thing I like too. RoboForm keeps evolving and improving. --- ### Swiss Army Knife of Password Managers - Overall rating: 5/5 - Reviewer: Thomas C. - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I use RoboForm across 7 devices and my passwords are always available to me. Any updates are immediately synced across all devices. RoboForm generates complex passwords and prompts and auto-updates password changes. I use it as a replacement to my favorites bar. #### Cons I wish the iPhone would sync automatically like all the other devices. Sometimes I forget that I updated a password until I go to use it on the iPhone and the password fails or is missing. I also wish RoboForm was better at multilevel logins; logins where you need to enter the username on one screen and the password on the other. --- ### Great integration and features at an affordable price - Overall rating: 5/5 - Reviewer: Joel L. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am a long time user of Roboform and very pleased with it. I have a team of people and passwords are very important, so making sure they have the passwords then need, when the need them, is huge. The fact that I can access passwords on my computer, phone or via any browser is excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros A password manager must be easy to use and so integration is key. I use Chrome, Firefox, Internet Explorer and Edge browsers and the integration works great for all. I also use Chrome on my Android phone and the integration often works there too (not 100%). 95% of the time it's one click and I'm logged in to the site. With the Pro version I am able to easily share certain passwords to my team while keeping others private. I like that it allows you to store multiple identities for form filling (ie work and personal) and also provides a Safe Notes feature to store things like Passport numbers, ect. The price is very good. #### Cons About 5% of the time the forms do not fill properly for passwords. However, it is probably more a factor of websites doing different things when prompting to fill in usernames and passwords, for example first typing username, then clicking next and then having to enter password. Roboform struggles with this sometimes so I need to open the program and grab the password from there (which is still pretty easy). I wish it had a way to share a single password to someone without actually giving them the password. --- ### This will solve your life in a simple way. - Overall rating: 5/5 - Reviewer: Wulliams C. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I think that one of the most common problems I faced for several years was the impossibility of remembering multiple passwords, retaining that information in my mind was a quality that God had denied me, so for this lack I decided to look for a solution, not much time passed and I got Roboform, which like a click of gauntlet solved everything. With this software I was able to centralize the information of my passwords and as well as the work of the same creator, I never tried to memorize any more. #### Cons Excellent, change my life and move away from frustration --- ### I have used RoboForm for 10 years - Overall rating: 5/5 - Reviewer: Mark W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered I have used Roboform everyday for ten years. I wouldn't keep using it with all the options out there if it did not perform exceptionally well and solve the proliferating password problem with ease. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros (+) Synchronization between devices - I have never had a problem with this feature. I use an iPhone and a Win 10 desktop. (+) Strict security - and they make it easier to login to your account on a smart phone with fingerprint login (and perhaps other such methods in addition). (+) Flexible - For example, you can add standard or custom fields it the default fields don't have what you need. (+) Bang for your buck - Many software companies lure you in with a good product at a low price (or free) and then bombard you with sales emails, popup messages, banners, reminders, promotions, etc. The only time I recall seeing a promotional message is on the website after updating the software. They probably send out occasional emails with promotions, but the fact I can't remember any suggests such messages do not annoy or distract me. #### Cons (-) Customer service options are limited although I have always received a response. (I always use the paid version—I'm not sure if that makes a difference.) --- ### RoboForm a keychain of all your credentials - Overall rating: 4/5 - Reviewer: Dwight M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. the iOS version has a lot of security, I use it with face ID and it's like having a keychain of all my credentials on my cell phone, Remembering passwords is a thing of the past for me, it has taken away the tedious job of saving passwords from my accounts on different devices, with RoboForm all my passwords are synchronized, I always have them at the time I want, no matter where I am, in addition to passwords I can save identity profiles with address, phone number and names. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like RoboForm because it is a password manager and generator for different platforms, since today all our work and life depends on the internet and we have a lot of information on our different devices, such as passwords for very confidential accounts from our jobs, passwords for our credit or debit cards that we have to have insurance, RoboForm has a Google Chrome browser extension that gives us access to our accounts with a master key. #### Cons The only thing I don't like about RoboForm is that it doesn't work as well on Android as it does on IOS, updates on PC often have to be done manually, they aren't done automatically usually. --- ### Easy to best with the best organizing capabilities - Overall rating: 5/5 - Reviewer: Amy B. - Verified reviewer: Yes - Industry: Computer Networking - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I thought I had maybe 100 places that I used passwords. Turns out it is more than 500. No one realizes just how many places they've given a password to. Capturing all of these and making them all unique has dramatically increased security on my accounts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ability to create folders and subfolders to organize my work and personal life within the password tool. The business account ability to share passwords with my staff with giving the password to them is incredibly valuable. Of course it works on all of my devices and stays in sync. It's a huge time and brain saver. No I no longer care to know what my passwords are. RoboForm manages it for me. #### Cons It's a small thing but the extension for the Edge browser needs some improvement. It works but not as seamlessly as the extension for Chrome. #### Vendor response Hi Amy, Thanks for taking the time to provide your feedback! We're so glad you've chosen to use RoboForm for all of your logins! Regarding Edge, unfortunately as it's a standalone extension (per Edge requirements) and cannot be installed via the universal Windows installer, it does have limited functionality. We are aware of the frustration that may come along with this, and we appreciate your understanding. Thanks again! Replied November 2017 --- ### Save and create secure passwords - Overall rating: 5/5 - Reviewer: Aarón G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered I started using the free version of Roboform and I had a very good experience, I can save all the passwords I want, and have them at hand with a simple search in the app or automatically on the web pages where I have an account since Roboform detects instantly, Roboform is used both to save and to create passwords, since when creating an account it suggests passwords that meet high security standards. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like Roboform, because I can sort and store all my accounts in one place, I have used 2 versions of this app, the personal version and the business version, the personal version is ideal for those people who have multiple devices and need synchronize all your accounts, its interface is intuitive both in the desktop and in the mobile version, what I like most about Roboform is that the browser extension automatically detects the credentials on the web pages where you have created accounts. #### Cons What I don't like is that the price for the business version has increased, and it can be a bit expensive for small businesses with 10 to 25 users. --- ### Save you money and time - Overall rating: 2/5 - Reviewer: Jennifer F. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros being able to save my password and see it on the computer #### Cons you have to download it. not on the cloud --- ### Roboform Is a Must Have For Me! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use Roboform every single day for quite a few years now in order to make entering giveaways and sweepstakes much faster and easier and also to fill out just the beginning basic standard info on me for when I do surveys, such as the name, address, phone number, email, household income, career/job position, and to fill out any forms for whatever else with basic info, such as requesting free samples to things. Another thing I use it for daily, even more than the above is to log me into various websites by remembering all of my log in info for each one. I could have a different password for every single website if I chose to and it would remember and log me in at every single one of them without me having to remember any of it. It's easy to edit/change in case I change that info too. I consider this software a must-have for me. I Love Roboform! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Since I don't need the paid for version features such as using it everywhere on all devices, I use the older version that is still free just on my laptop daily and am very happy with it! I use it most often to fill out entries and forms to enter many giveaways daily or any other forms for free samples or to fill in just the basic personal info, such as address, name, phone number and email on surveys I fill out and most helpful of all, it will remember all of my log in details such as email and username and passwords for any and all websites I go to and fill that in for me too! That last feature alone is a must for me! I can even have multiple users info logins on my Roboform. It is easy to edit my info in case it changes too & that is saying a lot since learning new tech things is not always easy for me. #### Cons I wish that once I make multiple user log ins that I could switch them around in the order they appear when they pop up. (IF you can, I have not realized how yet. LOL) A very important thing to take note of is that once in awhile, when you have the Roboform automatically fill in an entire basic form of your name, email, address, phone number, once in awhile it will fill in that info but put them in the wrong places, so never assume it is right, always at least glance to double check. Fortunately, this is only an occasional issue on some sites and not the norm. If you want to use Roboform on all your devices such as a laptop, smartphone etc, then you need to pay monthly. I like it much better when they had the option to pay once for lifetime use. I don't like to sign up for monthly payments. I've had some stress figuring out how to transfer paid for software from 1 laptop to a new laptop but eventually figured it out. The master password annoyed me but since it's not needed in my case, I was at least relieved to finally figure out how to get rid of it. Read FAQS! #### Vendor response Thank you for taking the time to provide such thorough feedback! Regarding the order in which logins display, they appear alphabetically. To alter their order, simply attach a number to the front end (e.g. 1Gmail). For any form filling issues you're experiencing, please do not hesitate to submit a ticket to our technical support team so they can troubleshoot. Lastly, if you ever have issues transferring licenses, please let us know and we'll be happy to assist. Thanks again! Replied March 2019 --- ### Roboform - A must have for anyone with more than a few logins - Overall rating: 5/5 - Reviewer: Barry V. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Roboform allows us to have different complex passwords for each account. I have friends and family who are always forgetting passwords. Over the years I've been able to get many of them to start using Roboform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The best part about Roboform is not having to remember a huge amount of passwords. Between work and personal logins I have a couple hundred logins. To remember these would be impossible and to look them up and track updated logins would be a part time job. Roboform handles this problem with ease. You no longer need to have just one secure password that, if it were to get compromised, would take days to update all of your logins. #### Cons Every so often Roboform will only save the password and not the login. This is usually on sites that have a separate page for the userid and then another page for the password. It doesn't happen often but it would nice if Roboform could find a workaround for this. --- ### We love this product and have now used it for several years. Great secure password tracking. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All my log ins and passwords are now securely stored in the encrypted cloud, all in one place, with easy (secure) access by me from just about anywhere. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Reasonably priced, secure, cloud based means of securely storing and accessing the bazillion login/passwords we all have. I can get easy access to all my logins from any machine that I run using the RoboForm anywhere service. I can't imagine not using this type of product. #### Cons My greatest fear is that one day I will see headlines saying that SiberSystems servers were hacked. Maybe this is unfounded, but that's really the only think I don't like about storing the crown jewels on a vendors servers. Not a criticism of RoboForm per se, just a concern about the concept. However I believe the encryption and security they uses is adequate to justify use of the product. #### Vendor response Thank you for taking the time to provide feedback. We certainly understand your security concerns, but rest assured, security is our top priority. We go to great lengths to protect our user's data and we're happy to address any specific security questions you may have. Additionally, you can find a brief overview of RoboForm security here: https://www.roboform.com/security. Replied April 2018 --- ### Saving Passwords Made Easy - Overall rating: 5/5 - Reviewer: Sue M. - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like the most is the ease of storing my passwords, and RoboForm is a secure feature. It has the option of filling out forms as well as submitting them if you so choose. You can have several identities in it, such as yourself and each family member with each one's own information; ie: address, birthday, etc. There is a free version which will store up to 10 passwords, or the paid version which is unlimited. You also have the option to protect each password with a "Master Password", which double protects your account. As you log into your sites and want to save your password, RoboForm asks if you would like to save, and lets you create/choose categories you wish to store them in. Home is default, you can create whatever folders you want such as each user name's category, work, games, etc. With so many passwords needed for work, I would not want to be without RoboForm. I have never had an issue with security, and find it a great value for the money! This makes about eight years I have used it. #### Cons I think that what I liked the least about RoboForm is the difficulty to "attach" it to some browsers and to sync it together. It attached fine to IE and Chrome and has its own browser bar in each. In Edge, it took several tries to get it to work; and even now I have to click the icon in the taskbar to be able to use it. #### Vendor response Thanks for the detailed feedback. We're sorry to hear attaching RoboForm to Edge was such a hassle. The icon does require an initial click in order to access your RoboForm data, but if you're having issues with the extension remaining attached, please do not hesitate to contact our technical team so they can assist. Thanks again! Replied October 2018 --- ### The Best Password Manager available! - Overall rating: 5/5 - Reviewer: Sherry F. - Verified reviewer: Yes - Industry: Human Resources - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to use, and remembers what you need to secure all your sites. Even offers a Master password so no one can access your password even if they access your computer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros RoboForm stures your usernames (or email account) and password to sign into all your favorite sites. The software also works as a bookmark manager too to remember the site addresses (has search function) and then when you arrive, ability to use saved login information. And I create folders allowing me to separate bills, career, housing, and whatever I desire. This software can also generate passwords that are random so they are stronger. I have used this software for over 20 years and it was one of the best purchases I have made. #### Cons The free version allows you to save about 10 passwords. But after you try it, you will buy it so not a big issue! This should be available at all companies as they require different passwords for everything. And companies want to 'generate' complex password which cannot be guessed... but that is harder for you to remember. --- ### Incredible #1 Password Management Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Amazing password storage,incredible secure authentication, safe security that gives peace of mind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Password management, Strong encryption, Multi-factor aunthentication #### Cons the feel and look of the user interface feature #### Reasons for choosing RoboForm Well secure password storage --- ### Password Protection at its Best - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Save all your passwords in one spot, protected by a master password with RoboForm. I've tried a variety of other password programs, but none have been as easy to use and full-featured as RoboForm. While a lot of people store passwords with their browser, that is NOT a best practice. For your online safety, you should not be using the same password over and over, plus, they should be complex, so having a password manager like this not only simplifies things, it makes you much safer online. The password generator feature is great too, allowing you to use very complex, nearly impossible to crack, passwords. #### Cons Having had it for years, I was accustomed to how it integrated with browsers and kept it in its own toolbar. They've had to make some adaptions to how it integrates with browsers. It's still there on the browser, just not like it was in the past. --- ### Roboform Allows You to Easily Organize and Use Your Multiple Passwords - Overall rating: 5/5 - Reviewer: Sean H. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros This software has a free version that works very well for my needs, as well as a pro version with additional features. It's easy to use and can tie your password to a specific individual website page. The need to know the master password for the software itself to access the password and login list is excellent protection. #### Cons If you forget your master password, you may have to start all over again. --- ### Not a great password manager solution - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a form filler, it is good, but as a password manager it is does not compare to other leaders in the is market. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros RoboForm is decent for filling out forms with your personal information. Creating secure notes and sharing works well. #### Cons As a password manager, it is clunky and in some cases not very usable. If you want to add a login to the vault, you have to login on the website in order to create it. There was not a way to just click and add an existing login. I had some logins that were for tools, not websites that I had to create as secure notes. --- ### Has Been keeping our accounts secure for years - Overall rating: 4/5 - Reviewer: Tyler E. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use this to software to keep our company accounts organized and secure with unique credentials that we can share with teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that it works and sync with an mobile apps as well as the desktop application and integrations with browsers. I like the security center that helps my audit my logins so I can see which accounts are using duplicate or insecure passwords. I like how you can put in safe notes and identifies in addition to just storing passwords. #### Cons It does crash sometimes and will sometimes start using a bunch of CPU and I will have to kill the process. Also when updating the software it requires to close down your browser, though I'm sure all software of this type has to as well. I do wish that I could sign into multiple roboform accounts in the iOS app because I use roboform with separate business and personal accounts. #### Vendor response Hi Tyler - Thanks for the feedback! If/when RoboForm crashes, please be sure to submit a crash report. Regarding the closing of the browser when updating, you're correct that it is standard. Lastly, we've passed your account request for iOS along to our developers and they are working to add this functionality. Thanks for the great suggestion! Replied June 2019 --- ### Great for the individual but not the enterprise - Overall rating: 5/5 - Reviewer: James G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Great product that I used for over a decade #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to use, works everywhere, customer support is exceptional #### Cons Lacked features and licensing for enterprise users --- ### Couldn't do my job without RoboForm! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros RoboForm makes my passwords easy to access and manage. We recently upgraded to RoboForm Enterprise, and are loving the added functionality for our team. #### Cons I use multiple browsers, and the user experience is not the same across the platform. I wish Google Chrome had a tool bar available like in IE. #### Vendor response Thank you for the review! Older versions of Chrome did have the ability to place the RoboForm toolbar at the top of the browser. Chrome has since changed their browser functionality so that this is no longer possible; this is why RoboForm must be placed at the bottom. For instructions on how to enable the lower toolbar, please visit: https://help.roboform.com/hc/en-us/articles/115000443051-Enabling-the-RoboForm-lower-toolbar-Chrome-Edge-and-Firefox- Replied November 2018 --- ### RoboForm - Best Password Manager ever! - Overall rating: 5/5 - Reviewer: Shams Eddine L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. RoboForm makes my life easy managing my several passwords. With just a click, it can fill out and submit credentials and make me seamlessly access my online applications. I have tried many free password managers before and are incomparable to RoboForm. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Feature Rich Usable Practical Cheap Easy of use Secure #### Cons Premium Too secure - needs to re-enter the master password on time-out which might be frequent and annoying Rare: Doesn't detect popups sometimes Rare: Doesn't detect credentials fields to fill out #### Vendor response Thanks for taking the time to share your feedback! Regarding the Master Password entry, you may alter the settings UNLESS they have been set as a policy by your admin. In that case, please consult with your admin if possible. Thanks again! Replied April 2019 --- ### Good for password management, app UI could be improved - Overall rating: 4/5 - Reviewer: Nirav B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros It is easy to set up and a useful tool for password and login management. #### Cons The multi-login devices support and app UI could be improved #### Reasons for switching to RoboForm Poor App UI --- ### The only tool you need to manage your passwords - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I've been using the software for more than 5 years and I'm very pleased with it. I just switched to the business account that lets me share password with my collaborators. I like the simplicity and reliability of the interface. I also like that each password is a file and I can save them and backup myself. #### Cons I'd like to be able to store images as well. I'd like entering the password to be a bit faster. Dashlane (a competitor I used for a while before switching back to Roboform) allowed to just click near the password field and immediately fill in the fields. ## More reviews [Next reviews](https://www.softwareadvice.com/password-management/roboform-profile/reviews/?page=2) --- RoboForm Reviews, Pros and Cons - 2026 Software Advice