About Zoho Vault

Zoho Vault is a cloud-based security solution that helps teams manage their online passwords. Users can store and organize passwords in the database and Zoho Vault encrypts them using AES-256. Teams can share passwords with each other and access privileges can be set for each member. Mobile apps are available for Android and iOS

Zoho Vault allows users to log in directly to other websites and applications without entering login credentials. They can also establish ownership for all passwords stored in the system and password policies can be established so that team members are required to generate strong passwords.

Passwords can be imported in bulk and exported for offline access. An activity can be tracked through audit ...


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35 Reviews of Zoho Vault

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(13)

13

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

March 2021

Scott from Corporate Marketing Team

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Zoho Vault is the Bomb

I protect my personal and business credentials with Zoho Vault and will continue to do so into the future. I recommend it to anyone who will listen.

Pros

I was originally a LastPass user until LP raised their prices and told me to kick sand. Zoho Vault is as good or better than LastPass for a quarter of the price. I use it for my business and personally. Have it on a desktop, laptop, Chromebook and 2 phones. Does what it claims to do and does not burn a whole in your wallet.

Cons

Has some issues on the Chrome and Edge browsers, seems like they have fixed the Chrome issues with the latest update.

Reasons for Choosing Zoho Vault

Inexpensive and had all the same features

Reasons for Switching to Zoho Vault

LastPass raised the fees a couple of 100% and would not work with me as an existing customer. Switched to Zoho Vault a little more than 2 years ago and love it.

October 2019

Patrick from Travel Group, LLC

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Great tool for managing customer account credentials amongst a team

I have a team of 8 product analysts who are currently managing credentials for over 400 customers on up to 8 different sites per customer. Utilizing​ Zoho's API, we have been able to create a secure form for customers to submit their credentials directly to our admin account and then are accessible to all team members through their Chrome and Safari toolbar extensions. The main reason we went with Zoho was so that I could allow team members to login to client's accounts without ever being able to view (and potentially) copy the customer's secure information. However, it has also improved our workflow as the one-click login access makes it faster and easier to manage the program.

Pros

I like the ease of setting up Secrets and Chambers to easily organize customer credentials. Zoho Vault​ is also an excellent tool to manage credentials and provide multiple users access to one-click login ability without ever having access to the actual password information. Customer service is fantastic.

Cons

One-click login access is a little more difficult to set up for sites like Google where the login is multi-step, but it is possible with the correct URL structure. There can also be a slight delay for team members accessing credentials via the toolbar extension when updates are made via the admin account.

Reasons for Choosing Zoho Vault

It had the features that we needed to manage the program in its current state and the flexibility to scale as the product was growing quickly.

August 2021

Bryan from Hospital Capilar

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2021

Worth

Nice

Pros

User friendly interface for everyone, even for development

Cons

Support from India just in English. Pls, try hire Spanish support too

Reasons for Choosing Zoho Vault

Quality-pricing

Reasons for Switching to Zoho Vault

Volume of clients

April 2018

Steve from Smiles First Corporation

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

April 2018

Value per dollar, this package is industry-leading. The functionality/management aspect isn't quite

Pros

The value is through the roof. Not only does the free single-user model give you full access, but even the paid version of the software is manageable and cheap to any organization. There is user provisioning/management for enterprises.

Cons

Honestly? The mobile app isn't amazing (keeper's is better) and the terminology ("secrets", "chambers", etc) is kinda daft. Organization between said units can be unclear when you're trying to figure out how it all works/looks/displays.

July 2020

User Profile Picture

Ludovic from LMC

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

July 2020

The cornerstone of your password security, made simple

After I got hacked due to low password security, one friend advised a couple of Password Vaults. I long used Keepass, then turned to Zoho Vault as a way to bring my passwords online and manage it from both phone and laptop. Combined with strong master passwords for main apps, as well as Double Authentication, it provides a strong, reliable system and a lot of serenity :)

Pros

Ease of use, ability to generate strong random passwords, ability to create file and sort passwords (especially useful when dealing with several clients with similar apps / services)

Cons

Might get a little messy if you don't manage your files and folders, nice new interface but sometimes a display bug can occur

Reasons for Switching to Zoho Vault

The ability to access to passwords online, and on mobile