I appreciate the pre-built packages. New packages are easy to build and deploy.

Can be a little difficult to find the silent install switches for some of the software.

Lack of remote client aside (Connect would resolve that) , lack of information for connection errors, and the basic reports with certain fields limiting other fields is quite annoying.

The reliability and ease of use of PDQ is great. I also love the ability to customize and create packages.

I have used Admin Arsenal products for over 10 years and have recommended them wherever I work, when I do they wonder how they had managed with out them, great product's and company.

Easy to use, easy to update, easy to install/ manage. Overall it's a great product.

Deep integration with Windows and the ability to see fine details in systems.

PDQ Deploy and PDQ Inventory are hands-down the best tools I've ever used in a Windows environment. I actually *love* using them and can't see how I survived the last few decades without them.

More support teams should follow their lead. I can't say enough good things about them.

Amazing, PDQ Deploy has been an outstanding piece of software that we could never live without.

The number of available packages is limited. I was expecting a way to connect to a remote computer and get the list of installed applications, built-in PDQ Deploy.

Ease of use on selecting software to update in the package library. Also, their tech support has always been able to help me with a problem that I was having.

Eliminates most of the effort of seeking out and setting up common installs and updates. They are also easy to customize if that fits your business need better.

This tool is great for SMB IT Admins. It gives you the ability to deploy multiple software applications to multiple machines using your domain.

Especially great for those vendors with constant updates or supplemental tweaks after the install, which can be built into the deployment.

So far the customer support has been outstanding which puts it ahead of anything else i've used.

A easy to use and reliable solution for small and mid sized companies.

Ease of setup and configuration. Very helpful online support articles, videos and web presentations to help in learning and setup.

The flexibility, reliability, options, overall performance, value and ease of use makes it one of my most go to tools.

I also love the scripting capabilities and how it can be as simple and as complex as you need it to be depending on what I'm trying to do. And I can do way more than just package deployment.

What else to say than this is just great software for a reasonable price. It does what it is intended for and more.

The integration with PDQ Inventory and the built-in third-party app packages make deployment easy.

Very positive and lots of online resources with this product and company.

Prebuilt packages are so useful. Makes life much easier for IT Admins.

Instead of images we use this package to deploy new onboarding (i know crazy). This has cut our work time significantly.

PDQ Deploy is a fantastic and easy solution to managing a domain of computers.

Very reasonably priced solution for basic deployment.

PDQ is a fantastic tool and one I'd demand to have if I was to start over somewhere else. Smaller/midsized companies this is a fantastic tool.

If you do not have a inventory/deploy solution on your environment, and cannot spend so much money with it, go with PDQ without think twice, you will not regret.

Great built in repository of programs and such. The software is built very well and intuitive.

It also seems to have occasional hiccups in deploying to computers that are newer on the domain where it sees them on the list of targets, but fails to deploy to them, citing them as being offline.

PDQ is a great interface. It's agentless and sits on a server internally.

Support is the best I've ever dealt with in 18 plus years of being in the industry, very responsive and extremely helpful. Inventory data and mechanism is amazingly complete and flexible.

Integration with Active Directory comes handy. Scheduling package push using Heartbeat Deployment is added convenience.

Remote software installs a breeze, and support community is great. Reporting features are great.

Amazing solution for automating deployment of software, tools and other changes.

The error messages on the deploys are not so clear, it difficults the troubleshooting on the first time without some research.

Pretty easy to use and customer support is responsive and reliable.

The functionality of the software allows ease of use deployment packages and updating with simple one click downloads. Built side by side with PDQ inventory target device management is simple and fun.

Integration with PDQ Inventory is the best part of using PDQ Deploy. There are lot of custom build dynamic groups and it is so easy to make the deployment seamless.

This software is super intuitive and convenience once you get to use it for a while. Software deployment is easy and the ability to schedule it make it super powerful.

Overall this is an excellent software. With ease of use and one click solutions it has produced less headaches then other solutions.

The ease of using the interface, it makes setting up deployment packages very easy to do.

Patch Tuesday from Microsoft, the updates for Microsoft Office are left off. Only bad thing I can say.

Using Deploy is easy to do and there are a lot of predefined packages. You can also make your own and use many different deployment methods.

Very simple to create your own deployment packages. Ability to nest deployment packages within each other.

My day job is to hate Windows. I switch companies to Linux, and I deal with Windows security issues.

This product is super easy to use. Most standard packages are already build for you (and every new update there is more) what can be super easy rolled out to a test machine and then production.

What I like most about this software is the ability to push out software to all my devices. Once a package has been built you are set.

The interface is a little outdated and confusing.

I like the ease of use and value for the money.

The absence of a built-in timer and a technician timesheet are missing features that would greatly enhance the software.

We have been pleased with the performance of Syncro and overjoyed with the savings of nearly 65% over our previous software.

Syncro combines RMM, PSA, Ticketing, and Billing into a single interface that's easy to use and cost-effective. The tool was built from the ground up with components that work together.

Love you scripting tool you get here very handy and the built in Documentation center that's built in is also a nice touch.

I am very happy and the community support is excellent, great value for money.

Very friendly staff waiting to help grow and support you and your business for the all included price.

The are always very nice, helpful and seem to enjoy what they do. They are very interest in feedback and the Open Office Hours are awesome.

Ease of use and that they are consistently rolling out new features and growing.

Your support is too slow to react, when something major take place. Look at the splashtop issue.I can understand it fixed now, but the fix is not rolled out asap to all client - disaster.

Correcting Errors on Paid Invoices with Online Credit Card or ACH Payments is Impossible Without Removing the Payment. With Serialized Products Attached it's a REAL Pain.

Many new integrations have been added recently to make Syncro more like the heavy hitters, such as adding Splashtop to the RMM.

Having the ability to customize the system to your needs for information to store or manage your client's assets makes our day to day easier.

Very easy to use and powerful at the same time. It could be insane with field effect (covalance) integration.

Splashtop is a really nice addition to the remote access suite (although the original Background Tools functions are even better for many things).

The best feature of the system is the complete integration of both the RMM and PSA.

Not only has their help allowed us to shift our initial system to scale but allowed us to better understand how to utilize the tools and features of the system.

The lack of customization on the dashboard ui is a small complaint I have.

Love that the software allows up to remote into user on our company hardware as long as they have Internet. Ease of use to see reports based on what we are looking to monitor.

Patch management and Reporting, Patch management NEEDS to be able to exclude Patches.

Love the software it work wonderfully and does what we need it to and they get some extra points for adding holiday lights to the service during Christmas time.

Ease of use, things are where you think they should be.

The user community is engaged and helpful. We have never looked back from our move to Syncro.

Adding products to inventory and performing stock takes are pretty straight forward. I am also impressed that every page/feature of Syncro has a help tab relating directly to what you are working on.

Having come from no experience with MSPs, I am pleased with ease of use, the solid uptime and quick responses to service issues.

I like the ease of use and implementation. Very smooth and easy to navigate.

I have been with SyncroMSP for over 3 years and overall it has been ok, but the lack of support and lagging notifications aren't working for me.

Its been great to use an easy product that does what it promises.

Overall for this is the best platform with good features to run an MSP company.

We moved to Syncro from a major platform. The improved functionality, the ease of configuration and implementation  of sales processes have been hugely instrumental in our year over year growth.

This is nice because I already had my customers paying me through Xero. The pricing per technician means I don't have to worry about where I install the agent.

Support has been very good, and I find the product intuitive to use.

Tied into Quickbooks and streamlined my ticketing-billing process. Patch management is simple and straight forward.

We love the ease of deployment and ease of use.

The platform has been nothing short of fantastic. The team behind the product are passionate, responsive and growth minded.

Policy management is super easy to sort. Being able to sync with various vendors is wonderful, meaning I can automatically update invoices with new charges, products etc.

US Dollar

PDQ Deploy is specifically designed to automate system patches and application updates. Choose from our Package Library of over 200 applications to make updates within minutes. Select the software you want to deploy, specify which machines require updates, and set a preferred schedule for deployment — all without bothering end users.

LongDescription

Status Tracking

Application Management

Automatic Patch Deployment

Active Directory Integration

Approval Process Control

Vulnerability Protection

Scheduling

Data Import/Export

Event Logs

Remote Monitoring & Management

Compliance Management

Network Wide Management

Customization

Alerts/Notifications

Patch Testing

Deployment Management

Patch Management

Prioritization

Remote Access/Control

Backup and Recovery

Patch Prioritization

Automatic Scans

Third-Party Integrations

Maintenance Scheduling

IT Reporting

Reporting/Analytics

Issue Management

Threat Intelligence

Real-Time Monitoring

Data Security

Asset Tracking

Inventory Management

Dashboard

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

PDQ Deploy & Inventory

Webinars

Documentation

Videos

Save time and money managing your MSP business with Syncro's all-in-one RMM, PSA and remote access platform.

Automate your administrative processes with ease, allowing you to focus on your clients' needs and generate more revenue.

With Syncro, you'll gain a partner in the growth and success of your business.

Support Ticket Management

User Management

Billable Items Tracking

Customizable Reports

Access Controls/Permissions

Activity Tracking

IT Asset Management

Real Time Monitoring

Contract/License Management

Task Scheduling

Policy Management

Real-time Alerts

Invoice Management

Project Management

Resource Management

Calendar Management

Customizable Fields

Anti Virus

Help Desk Management

Server Monitoring

Mobile Access

Real Time Data

Configuration Management

Client Portal

Real Time Notifications

Workflow Management

Activity Dashboard

Network Monitoring

Time & Expense Tracking

Service Level Agreement (SLA) Management

Billing & Invoicing

Real Time Reporting

Customizable Branding

Monitoring

Remediation Management

Summary Reports

Quotes/Estimates

Third Party Integrations

For MSPs

Live Chat

Document Management

Time Tracking

Threat Response

Activity Monitoring

Syncro pricing is refreshingly simple—one flat fee for all RMM, PSA, and remote access features. Unlimited endpoints, no contracts, no minimums. 

The monthly fee is subject to change. To confirm current pricing, see https://syncromsp.com/pricing/

PDQ Deploy & Inventory vs Syncro

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