Patch the easy way.

It's the best way for IT Administrator's to start moving to cloud.

Pros

I have been using this software for over 4 years and every year it get's better and better. Patch updating is so simple, that all you do is setup once and it automatically adapts to roles for any other device you add onto your console.

Cons

Every once in a while some devices, loose connection or is mis-configured, but after a few tweaks your back to patching as usual. Which is setup up and monitor if devices are patching.

Great Solution for Remote Patching!

Positive and highly recommend for either a larger business with inhouse IT, or for MSP's looking for a patching solution.

Pros

Offers a wide range of options for remote patching of systems and providing a full accounting of installed patches and reporting. The reporting features are great for keeping track of which computers and when they were patched. Can patch manually or remotely. Alerts to failed patches and completed patching is a great feature so we know when a problem is needed to be resolved or looked into.

Cons

It can take a little time to set it up and test. Configuring and making sure systems are installed, etc.

Too complex to be deployed

Great idea implementation to automate 3rd party updates application. However in my case, I wasn't able to get it to work. I was only able to successfully deploy updates in a single site environment, but wasn't able to expand it to all the sites. After days of help, support team had to acknowledge that the product wasn't chosen right for my environment.

Pros

Support. I've had nothing but problems with this software, when I was trying to get it to work in my multiple site environment. Support team was very attentive and helpful, trying to help me to overcome the problems. Apparently, my environment was too complex for this solution.

Cons

Complexity. The software may work well in a single site environment, however in my case with 10+ sites with WSUS at each location I wasn't able to get it to work at all.

Patch Manager is a must have for any environment

Pros

Patch Manager has been a critical part of our network management. We are able to keep all of our third party applications up to date, where we used to have to rely on our users to allow the updates to run. Patch Manager has also allowed us to remove Admin rights from our end users.

Cons

Patch Manager can be a bit difficult to use at first. We had to rely heavily on the administrator guide to get started. Make sure you can devote time to following the procedures in the manual.

I can't believe how much this has made my life easy

Pros

This software takes WSUS and dominates it, that is the best way I can explain it. The reports you can get are accurate and amazing. This is truly a magical patch management software

Cons

I wish that it could be easier for some newer feature updates to be updated on the actual software itself perhaps a way for it to "check-in" and update directly to solarwinds through an optional interface