FieldWorker

RATING:

4.6

(5)
Overview

About FieldWorker

FieldWorker is an all-in-one care management platform and centralized hub for your data, streamlining the way you work as an agency and with your clients. With our app, it's easy to track your time, record case notes, upload relevant documents, and keep up to date with the rest of your team. EVV and Safety: With employees in the field, safety is a primary concern. Through easy-to-use one-touch button interfaces, your employees can easily let the rest of the team know where they are. The FieldWorker app also utilizes a simple check-in and check-out interface, meaning visits are EVV-compliant as per the Cures Act. This makes it simple to capture essential information such as location, time and duration of visit and all other required data to make it simple to stay compl...

FieldWorker Pricing

Starting price: 

$39.95 per month

Free trial: 

Available

Free version: 

Available

Slide 1 of 5

FieldWorker Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for FieldWorker

5 Reviews

Zuleika

Human Resources, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Fieldworker review for SCs

I have really enjoyed being able to use this system to create monthly monitoring tools for my clients, I've enjoyed giving my feedback and letting the team know what would be helpful from an SC's point of view.

PROS

This system pulls information from iRecord that we don't have to worry about looking up, typing and starting each document from scratch. This prevents missing data or typographical errors. By this information being pulled automatically, this greatly helps in cutting overall time for completion of MTs by more than half. This system is also useful in keeping the items that require follow up from the month prior presented as soon as you open the following month's report.

CONS

I don't appreciate that it sometimes kicks me out and it doesn't always save the report exactly from where I left off.

Reasons for switching to FieldWorker

This decision was made by this agency's president.

Derek

Individual & Family Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

My companies experience with FieldWorker

Using FieldWorker has helped our company schedule and keep track of all of our field staff, using an easy to operate portal.

PROS

Everything was customizable. Our staff worked closely with FieldWorker's team to tailor the product to our companies needs.

CONS

It was our first time using software of this type. There was a learning curve but because of the software's intuitive features and the help of FieldWorker's Support staff, we were using up and running in a short time.

Edythe

Individual & Family Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Switch to FieldWorker has been amazing

The team at Fieldworker has been wonderful accommodating our needs when first transitioning from our previous provider and currently, as we identify new needs. They have been able to customize and add fields we needed to meet reporting requirements.

PROS

Our company loves the many conveniences that Fieldworker offers, such as talk to text, availability of an app to access on our cell phone and tablets, and with those features, real time documentation. This saves a great deal of time in documentation, which is always a struggle for any case manager or social worker.

CONS

Occasional glitches occur, but all have been correctable and support has always been available from the Fieldworker team.

Reasons for switching to FieldWorker

We were wasting a lot of time and money on documentation having to enter notes once back in the office at a computer. Now, we can record the notes closer to real time while out in the field conducting visits, meetings, etc. Expense was also a huge consideration, our previous provider was becoming cost prohibitive but FieldWorker has made it more affordable, allowing my agency to continue to grow.

Adepemi

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Chief Executive Officer

Good experience thus far, great support system.

PROS

The support system is awesome. [sensitive content hidden] is extremely patient and helps at all times to navigate the system.

CONS

It's functionality on Android phone is terrible. Creates distress for Android phone users. Does not support clients with dual addresses The carenote system is not standardized

Reasons for switching to FieldWorker

Lack of support

Nyesha

Individual & Family Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

LhC

It is a great experience great customer support.

PROS

I like that it cover every aspect of your needs of case management

CONS

It nothing I did not like so far everything has been good.

5 Reviews