About Trainerize

Trainerize is a cloud-based personal trainer solution that helps fitness professionals, health clubs and trainers to connect with their clients. The application allows fitness studios to create a personal training program for each client, track meal plans and communicate in real time. Trainerize can be accessed on smartphones and tablets using native mobile apps available for Android and iOS devices. Trainerize enables trainers to customize workouts by adding videos, photos and workout descriptions. Training plans and workouts can be created for each client using built-in templates. The solution sends automatic notifications to trainers when their client checks in. This also helps track the clients' workouts, viewing results and rewarding them with badges when the...

Trainerize Pricing

We have plans designed for every business type and size. Whether you’re just starting your coaching business, you have a strong existing client base, or you have multiple studios or gyms, there’s a plan for you. Free Plan: $0 (1 client only) Grow Plan: Starting from $4.5/month billed annually OR $5 month-to-month (Starting at 2 clients) Pro Plans: Starting from $19.80/month billed annually OR $22 month-to-month (Starting at 5 clients) Studio Plans + Studio Branded App Bundle: Starting from $225/month billed annually OR $250 month-to-month (For 500 clients) Enterprise + Enterprise Branded App Bundle: Custom Pricing

Free trial: 

Available

Free version: 

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Trainerize Reviews

Overall Rating

4.58

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 660 reviews

Jared

Company size: 1 employee

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2021

Great options but not the best value for pt software

User Profile

Ariana

Verified reviewer

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2019

Trainerize has been a life-saver for my business!

Prior to using Trainerize I was creating workout programs on excel sheets, video demonstration playlists on YouTube (which was a hassle in and of itself), and then delivering those programs and playlists via email. I had clients reaching out to me through social media, through email, and through text, and I felt like I was always running in a million different directions. Now, my clients message me through the app when they need me. I don't have to send check-in emails to see how their workouts when because my nightly report fills me in on all the stats, and I can deliver both the programs and the videos in one place which is a HUGE time-saver. My experience with Trainerize has been amazing.

Pros

I love that Trainerize is a one-stop shop for running your business. From creating and delivering programs to managing client communication to handling payments and invoices, I appreciate not having to use dozens of different apps and software services.

Cons

Honestly there isn't really anything I don't like about it. They are always open to taking feedback from their users and they implement changes regularly.

Response from Trainerize

Hey Ariana! Wow, thank you so much! We are so happy Trainerize has helped you run your fitness business more efficiently! Keep crushing it! - Team Trainerize

Replied May 2019

Frank

Company size: 1 employee

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

March 2017

So Much Potential, Misses the Mark

I've tried 6 or 7 of the most popular personal training apps and decided to go with Trainerize. It's best at creating workouts quickly and easily, and has excellent client monitoring features. Unfortunately, there are still a lot of bugs. There is nothing worse than logging a whole workout during a session with a client, and then the app won't save it - losing everything. It has essentially forced me back to pen and paper. The integrations with fitbit and myfitnesspal sound impressive, but they don't import activity data. Makes no sense. If you can sync some of the data, why not sync the MOST IMPORTANT data? I have people tracking their activity with fitbit or with other apps - but now they have to enter it one more time into Trainerize. Customer service is frustratingly slow, it takes three days to get a response - even when you purchase an annual plan that promises "priority support" and a "dedicated customer service manager." The response will always be, "our team will consider it." Then nothing. If you want an app improvement, there has to be enough votes collected by the Trainerize community (which most users probably never take the time to visit) to work on it, even if the development team is fully aware of it and knows it makes sense. They remove features without warning. Before, when you created exercises for the app, you could link to a youtube video OR use photos. In many cases, it made more sense to use a photo (stretches/simple exercises). After taking weeks to create, edit and upload all these photos for my exercise database, they removed the feature and lowered the quality of my photos so much that all the user could see was a pixelated mess. Their response was essentially "Too bad, so sad." Without these (and some other) problems, this app would be unbelievable! But with it's continued crashes, it loses it's usefulness and can be more problems than it's worth. Might be fine if you're only using it for online training. Recommendation: It's still probably the best app, but I will revisit the others. DEFINITELY, don't sign up for a year - go monthly for a while and see how it works for you.

Pros

Easy to use, easy to create workouts (and great flexibility to adjust workouts on the fly), many automated features, excellent client monitoring (including a new push notifications system).

Cons

Crashes, losing data, won't sync what counts, requires client to have internet connection, poor communication from customer service that responds to, but does not solve, problems.

Response from Trainerize

Hey Frank! Thank you for taking the time to review us and provide feedback! We are sorry we weren't able to get back to you sooner, we recently realized we were able to reply to reviews on Capterra and are now trying to get back to everyone. We are so happy you find creating workouts in Trainerize easy! In regards to the crashes, we are in the process of releasing a brand new version of the app (we invested over a year in rebuilding it from the ground up) that is going to improve the performance and overall stability of the app! If you would like beta access to try it out please email us at help@trainerize.com and we would be happy to give you access! In regards to MyFitnessPal, we can only sync the data they send us. We are working on improving our integration with them to hopefully include more data soon. Thank you for your patience while we work to grow and improve Trainerize. - Team Trainerize

Replied July 2019

Emily

Company size: 1 employee

Industry: Health, Wellness and Fitness

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

September 2022

Good for something’s not Great for what I needed specifically

I used the 30 day trial to see if this was a good software for my clients. I needed a bit more functionality and the design was a little overwhelming.

Pros

The personal bests and showing previous weight and reps for training

Cons

No way to track metrics and I wish there was a space to add weights and tempo and RPE instead of just reps

Reasons for choosing Trainerize

I actually chose TrueCoach over trainerize.

Anonymous

Company size: 2-10 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

March 2022

Trainerize is the best there is as of now for online personal trainers

Pros

The exercises library is very extensive. It's very rare that we can't find what we need. Even then, we can add whatever exercise we need from an external source.

Cons

The ease of use on the client's side is not optimal. Often, we have to explain to clients certain functionalities. It is not as intuitive as it could be.

Reasons for choosing Trainerize

Taking in consideration everything, this is the best online personal trainer software at the moment. It has more exercises, less bugs, better ease of use and much more than the competitors. Still, it's not perfect but they are constantly improving.

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