Oaky

RATING:

5.0

(6)
Overview

About Oaky

Oaky is a hyper-personalised upselling software that helps hotels boost revenue through enriched guest experience and branding. Harnessing guest personalisation, segmentation and dynamic pricing, Oaky streamlines the upselling process and ensures the right offers are delivered to the right guest at the right time. Browsing through suggested deals, guests are able to design their stays to their liking and enjoy individualised experiences more than ever before. Integrated with a large network of property management systems, Oaky has been elevating upselling efforts for the ONYX Hospitality Group & Radisson Hotel Group and many more while maximising the average spend per guest and reducing workload for multiple hotel departments.

Oaky Pricing

*For the price one-time implementation packages apply.

Starting price: 

€120.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Oaky Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Oaky

6 Reviews

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Best Revenue Increasing Tool

PROS

The ease of accesing the website / adding the offers / creating packages to offer an eperience for the guests. Oaky revenue increases month on month as it helps us understand where there is demand.

CONS

No cons for this product as it works as it should and the only thing you have to do is make sure the products are there for it to sell

Reason for choosing Oaky

More personalized app in temrs of having the felxibility adding what you want to have in the buisness

Samuel

Hospitality, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Upselling for dummies

Before installing Oaky, we didn't have any pre-stay/upselling tool. Since then, we are now able to sell, of course, but mostly have a first contact with the guest before his arrival in order to make sure he gets the best possible journey at our property!

PROS

Oaky has been a success for us since Day 1. We have been able to increase our extras revenue by 400% thanks to this easy-to-use tool! This is their main strength, the ease of use. After a few minutes on the app, you can already create a deal, have access to the segmented e-mail, create a pre-stay e-mail and launch your upselling process!

CONS

Reporting might be upgraded as it is now difficult to get datas about lead time, segmentation, evolution of a specific deal...

Reason for choosing Oaky

Their value for money was way better but mostly, we had a very friendly feeling from the moment we started the discussions.

Zsuzsanna

Hospitality, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Maximaze guest experience with OAKY

By embracing OAKY, our hotel upselling software, hotels can unlock new revenue streams, foster guest loyalty, and solidify their position as leaders in the ever-evolving landscape of hospitality.

PROS

You can make your services more available, more likeable and more accessible and you just need to offer an upgrade or sell a package. In this competitive wide range of hospitality industry enhancig guest experience is really cardinal and everyone wants to be the best. All of these great advertisment are eye catching which is really important beacuse we know that the this market is always full of advertisments and promises. With its user friendly interface, staff can easily identify ancillary services and upgrades tailored to guests' preferences, enhancing their overall experience. While the guest can enjoy so many discounts with these amazig upsell tool our revenue will grow on the other hand. By leveraging guest data and preferences the software enables driving higher TRevPAR and increasing overall hotel revenue. Additionally, its automated fulfillment system streamlines the delivery of upsell packages, minimizing operational complexities and ensuring timely service. In summary, this hotel upselling software is a valuable asset for any property looking to optimize revenue generation and guest satisfaction simultaneously.

CONS

To enhance an upselling software, prioritizing personalization is key. Integrating mobile-friendly or like application features wich is more easily available for guests and also empowers staff to upsell on-the-go, maximizing revenue opportunities. Seamless integration with other hotel management systems, because it would be nice if we could have more detailed report about preferances about guests from other hotels as well, to learn the market better so you can offer better services, upgrades or packages. And also it would be nice if we can make more tools and leverages to be able to edit the guest applicaions, so we can tailor it to be more captivating for all guest. Flexible pricing options, including dynamic pricing algorithms, enable hotels to optimize revenue potential while maintaining competitiveness. By embracing these improvements, upselling software can evolve into a powerful tool for driving revenue growth and enhancing guest experience, ultimately positioning hotels for success in an increasingly competitive market.

Gillian

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

We Love Oaky!!!

the team are very friendly and approachable, the understanding and 3xROI or no fee offer during the pandemic was amazing, the system is easy to use and navigate. it works well for our business.

PROS

This is such an easy software to navigate, set-up and customise. Due to our hotel systems set-up Oaky is very manual for our use but the ROI makes that worth while

CONS

Language translation for pre-existing offers and templates

Reason for choosing Oaky

We liked the design layout, the communication with our guests and the user friendliness. Throughout the 4 years working, they have added lots of features and took onboard feedback.

Anchisa

Hospitality, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

the efficient tool for e-upselling platform

We are very pleased with the additional revenue generated by the Oaky platform. The platform provides an excellent return on investment. The Oaky team has been extremely helpful with our brand level enhancement requirements. Okay has an excellent team that provides services, support, and understands the needs of business partners.

PROS

The product is easy to install and use. The desired features are available, and the next level of improvement is always sought.

CONS

I would desire to have the in-depth analysis with the visualization.

Reason for choosing Oaky

Price point, compatibility with our company, and adaptability

Andreea

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Amazing upsell program

I've been using for over 2 years on two proprieties and the additional revenue that brings to the business is amazing. I user friendly and gives you the opportunity to create and add any packages fit for the right period of time and occasions.

PROS

I like that is pretty straight forward and brings revenue with a simple "click" from our guests

CONS

Nothing. I only have good opinion about this software

6 Reviews