About Barkley HQ

Barkley HQ is a cloud-based pet grooming solution designed to help businesses handle online bookings, clients, marketing and payments. With an integrated customer relationship management (CRM) system, pet grooming professionals can capture and store information about clients and pets including photos and service history records in a centralized repository.

It offers a point of sale (POS) system, which allows employees to track refund payments, inventories, gift cards, cash drawers and receipts on a unified platform. Using Barkley HQ's marketing tool, professionals can run targeted marketing campaigns and interact with customers via email or text. Additionally, the staff management module enables managers to create rosters, approve timesheets, c...


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Supported Operating System(s):

Web browser (OS agnostic)

1 Reviews of Barkley HQ

Overall rating

5 / 5 stars

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December 2020

Valet from Grooming with Valet

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Easy to use and best customer service!

I love working with Barkley HQ. Even though we are a small business (3 groomers) they treat us like a priority. They are helpful and actually answer. I was hesitant to change software's but I am so glad I did. Barkley HQ rocks and knows their customers.

Pros

Barkley HQ is sooo easy to use and does everything you need! I love how I can access it from my phone and do everything on the go. It really saves me so much time. It makes making a booking quick and easy and shows everything you need right on your calendar! [SENSITIVE CONTENT HIDDEN] convinced me to use the gift card feature and I am so happy I did. I already sold 23 gift cards. Their customer support team is the best and they actually answer the phone and walk you through everything. It is worth every penny.

Cons

I told them they needed to make it more clear which days are unavailable when clients are making an online booking. They updated this so now it is easy for them to see what days are available when they make an online booking.

Reasons for Choosing Barkley HQ

Barkley HQ looked new and fun and they answered right away.

Reasons for Switching to Barkley HQ

I made the switch because my old software was very complicated and confusing to use. There were too many pages and clicks to get things done. Also, I never got a response from them and customer service is big for me as I am not good with computers.