Finding software can be overwhelming. Software Advice has helped hundreds of pet grooming businesses to find the right software for managing their clients and staff.
Showing 1-20 of 37 products
123Pet Software
123Pet Software
123Pet Groom is a cloud-based and on-premise salon management solution for pet salons, boarding centres, daycares and kennel facilities. The platform enables managers to store various information about clients such as contact deta... Read more
Groomsoft
Groomsoft
Groomsoft is a cloud-based software designed to help pet grooming businesses manage operations related to bookings, reservations, payments, billing and more. The platform enables organizations to create recurring appointments and ... Read more
Square Appointments
Square Appointments
Square Appointments is a cloud-based appointment management solution that enables professionals to manage bookings, appointments, generate leads and accept payments. The solution suits the needs of retailers of all sizes in a vari... Read more
PawLoyalty Pro Software
PawLoyalty Pro Software
Pawloyalty is a cloud-based software designed to help dog walkers, pet sitters, daycares and boarding facilities manage appointments, clients, staff, payments and more. The platform enables organizations to handle daily service re... Read more
SimplyBook.me
SimplyBook.me
SimplyBook.me is a cloud-based scheduling solution designed for service businesses in multiple industries. It provides a booking site so that users can accept online bookings, collect client feedback to optimize revenue and servic... Read more
GoReminders
GoReminders
GoReminders is a cloud-based text and appointment scheduling solution. Suitable for all businesses, Users can schedule emails and text messages to be sent to clients before the appointment, in order to reduce the number of no-show... Read more
Kennel Link
Kennel Link
Kennel Link is a cloud-based kennel management software designed to help dog boarding, grooming and daycare facilities streamline processes related to online reservations, payment processing, barcode scanning and more. The DropBox... Read more
BookSteam
BookSteam
BookSteam is an online appointment scheduling solution. It offers business and customer-facing functionality so that customers/clients can schedule appointments online, while businesses can manage these appointments on the backend... Read more
PetLinx
PetLinx
PetLinx is a kennel management software that helps businesses streamline processes related to invoice generation, service scheduling, boarding bookings, and customer credit tracking, among other operations. The record-keeping modu... Read more
Gingr
Gingr
Gingr is a cloud-based solution, which assists pet boarding and grooming facilities with online reservations, employee management and payment processing. Key features image library, transaction history, custom branding, activity d... Read more
Paw Partner
Paw Partner
Paw Partner is a cloud-based pet management software that helps pet boardings, daycares, and grooming and training centers manage appointments, bookings, payments and more via a centralized portal. The dashboard enables administra... Read more
MoeGo is a cloud-based pet grooming solution designed to help pet salons and groomers handle client appointments, communications and service agreements on a centralized dashboard. It provides a scheduling assistant, which lets bus... Read more
MyTime is a cloud-based scheduling platform for businesses to create profiles and take appointments. It provides point-of-sale (POS), e-commerce, customer management relationship features and is suitable for small business hair sa... Read more
Pawfinity is a cloud-based pet grooming solution designed to help pet salons, kennels, dog daycare and retail pet stores organize client and pet data, schedule appointments, and process payments. The integrated point of sale (POS)... Read more
ProPet is a kennel management software that helps businesses streamline operations related to dog grooming, boarding, service scheduling, order processing and more. The pet and client manager module enables staff members to create... Read more
DoTimely is a cloud-based appointment scheduling application designed to help pet grooming, dog walking, plumbing, HVAC and roofing professionals manage online bookings, payment processing, customer details and more on a unified p... Read more
Kennel Connection is a pet care facility management software that enables pet groomers, daycare centers, pet boarding and training institutes to handle various administrative operations, such as client management, appointment sche... Read more
BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client... Read more
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Pet grooming is a competitive industry. But you can make your pet grooming business stand out by offering exceptional customer service. Offering the best service to pet owners requires you to keep detailed records of clients and their pets so that your staff has every client’s unique needs on their fingertips.
To make the job easier for your staff, you can invest in pet grooming software. The system comes with capabilities that help automate various routine operations of a pet grooming salon and save the time to focus on more customer service.
But buying the right pet grooming software can be a time-consuming task, given there are hundreds of products on the market. This buyers guide will get you started on understanding the features and benefits of a pet grooming tool.
Here’s what we’ll cover:
- What is pet grooming software?
- Common features of pet grooming software
- What type of buyer are you?
- Benefits of pet grooming software
- Key considerations when selecting pet grooming software
What is pet grooming software?
Pet grooming software helps pet grooming companies manage their clients (and their pets) and staff. The tool allows pet groomers to manage operations such as grooming appointments, calculating salaries and commission for staff, daily sales, and tracking inventory of pet grooming products and other consumables.
Common features of pet grooming software
Businesses should carefully evaluate the features of pet grooming software to avoid buying the wrong product. Below are some of the common features offered by most pet grooming tools.
| Appointment scheduling | Schedule grooming appointments and track them on a digital calendar. Set up recurring appointments and send alerts to clients, via email or SMS, reminding them of upcoming visits. |
| Client management | Create a centralized repository of client and pet information, including details such as pet owner contact info and pet profile notes (behavior, hair texture, skin conditions, etc.). |
| Inventory management | Monitor the stock of pet grooming materials and office consumables and understand future needs by analyzing reports. |
| Commission management | Automate the calculation of commission (per pet/per service) to your staff by entering rates in a built-in calculator. |
| Staff management | Access detailed reports on your staff’s performance (clocked hours, attendance, etc.) and manage their payroll. |
What type of buyer are you?
Below are descriptions of two buyer groups, which will help you make the right software choice.
- Small and midsize businesses: As the proprietor of a small or midsize pet grooming salon, you are likely to have fewer staff and clients to manage. For your business, a tool with the basic features (mentioned above) is sufficient. You might want to start with something more affordable, such as a cloud-based tool with low monthly subscription fee, and then think about investing in more expensive and sophisticated solutions.
- Large businesses: As a large pet business owner, you will have many clients and a large staff, alongside complex business requirements. You are likely to need more than just the common features and might want to explore tools with extra capabilities such as payment processing and a mobile app. You might also want the tool to offer integration with customer relationship management (CRM) software to ensure seamless data exchange for deeper client analysis.
Benefits of pet grooming software
Listed below are some of the most notable benefits of pet grooming software.
- Understand your customer needs: Pet grooming software allows you to create detailed records of your clients and their pets, which helps in understanding client preferences and pet issues closely. This information is stored in a centralized database that is easily accessible from multiple devices, allowing your staff to quickly read-up on a client before an appointment and serve them better. Further, you can use the data to segment customers into relevant categories to offer customized and specific services.
- Reduce administrative burden: Pet grooming software automates many of the manual tasks such as online booking of appointments, setting up automated appointment reminders, etc. Additionally, it frees you from time-consuming paperwork for managing the payroll and commissions for your staff.
Key considerations when selecting pet grooming software
Buying the right software for your business must be preceded by a careful analysis of your needs as a business. Below are two considerations to have in mind.
- Do you offer mobile grooming services? If you’re one of those pet professionals that offer services wherein your staff travels offering door-to-door service, then you need software that offers functions such as GPS tracking, payment processing, invoices handling, and job timers. You need to check whether your preferred vendor offers these functions built-in or via integration with other tools.
- Do you understand the total cost of the software? The cost of pet grooming software can differ on factors such as its deployment (cloud-based or on-premise) and additional charges. While the cost of deployment could be either monthly subscription or one-time licensing, there are various other charges a vendor might not mention in fine print; such charges could include priority phone support fee, data migration costs, software onboarding fee, etc. You need to clarify all of this with the vendor during the software demo.
Note: The application selected in this article is an example to show a feature in context and isn’t intended as an endorsement or a recommendation. It has been obtained from sources believed to be reliable at the time of publication.