---
title: "Groomsoft Software Reviews, Demo & Pricing - 2026"
description: "Review of Groomsoft Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/pet-grooming/groomsoft-profile/"
page_type: "product"
language: "en"
---

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Groomsoft

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Overview

[Reviews](https://www.softwareadvice.com/pet-grooming/groomsoft-profile/reviews/)

# Groomsoft Review

From $29.95-$39.90/month Free trial 2 plans

Wondering if Groomsoft is right for your organization?

Our Pet Grooming Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Groomsoft

4.9

[(36)](https://www.softwareadvice.com/pet-grooming/groomsoft-profile/reviews/)

Pricing

Starting at $29.95 flat rate per month

### About Groomsoft

Groomsoft is a cloud-based software designed to help pet grooming businesses manage operations related to bookings, reservations, payments, billing and more. The platform enables organizations to create recurring appointments and block services for holidays/vacations using a built-in calendar and track client status as completed, late or no shows.

With Groomsoft Payments, you can seamlessly accept credit/debit card and mobile wallet payments, accept online payments on both your or your customer's device.

Groomsoft includes a notification functionality, which allows users to send booking confirmation using custom messages and email reminders. It offers a host of features such as checkout tracking, credit/debit card processing, customer and pet tagging, vaccination monitoring, image uploads, historical records, customizable templates and more. Additionally, supervisors can run marketing campaigns through integration with MailChimp application.

Groomsoft allows managers to generate and export reports into CSV files to gain insights into breeds, customers, products and services, sales, expenses and more. Pricing includes monthly/annual subscriptions and support is extended via phone...

, email and other online measures. Key Features include: \* Fully Integrated credit/debit card payments with surcharging, card-on-file and more. \* Real 2-way text messaging with automated appointment reminders that help eliminate no shows. \* Online booking via our Pet Groomer Finder website is included in your subscription. \* The only grooming software that lets you send pet loss sympathy gifts at the click of a button to heal broken hearts and cement your business relationships. \* Time saving features for mobile groomers include Optimized Routing, Street View, Automatic Mileage Tracking & more. \* Automated vaccination reminders allow your customers to upload the proof of vaccinations along with the new expiration dates. Upon your approval, the pet's profile is automatically updated and the documentation saved. \* Send pet loss sympathy gifts through Groomsoft at the click of a button to heal broken hearts and cement your business relationships. Sign up for a free, 30-Day trial. No credit card necessary for the demo!

Wondering if Groomsoft is right for your organization?

Our Pet Grooming Software selection experts can help you in 15 minutes or less.

## Groomsoft User Interface

## Popular Groomsoft Alternatives

Main Product

Groomsoft

4.9

[(36)](https://www.softwareadvice.com/pet-grooming/groomsoft-profile/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.91Value for money
-   4.97Customer support
-   4.81Functionality

Pricing

Starting at $29.95 per month

Get Price

Alternative Product

[DaySmart Pet](https://www.softwareadvice.com/product/92113-DaySmart-Pet/)

4.3

[(220)](https://www.softwareadvice.com/product/92113-DaySmart-Pet/reviews/)

Ratings Breakdown

-   4.21Ease of use
-   4.10Value for money
-   4.27Customer support
-   4.09Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/)

4.7

[(232)](https://www.softwareadvice.com/pet-grooming/moego-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.56Value for money
-   4.74Customer support
-   4.58Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Savvy Pet Spa](https://www.softwareadvice.com/pet-grooming/savvy-pet-spa-profile/)

4.6

[(75)](https://www.softwareadvice.com/pet-grooming/savvy-pet-spa-profile/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.45Value for money
-   4.66Customer support
-   4.52Functionality

Pricing

Starting at £38.00 per month

Get Price

Alternative Product

[Gingr](https://www.softwareadvice.com/pet-grooming/gingr-profile/)

4.5

[(223)](https://www.softwareadvice.com/pet-grooming/gingr-profile/reviews/)

Ratings Breakdown

-   4.42Ease of use
-   4.29Value for money
-   4.36Customer support
-   4.30Functionality

Pricing

Starting at $95.00 per month

Get Price

Alternative Product

[Goldie](https://www.softwareadvice.com/salon/goldie-profile/)

4.8

[(1172)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.62Functionality

Pricing

Starting at $19.99 per month

Get Price

## Groomsoft Pricing and Plans

Starting price: $29.95 per month

Free Trial

Free Version

Grooming Shops

$29.95

flat rate, per month

Plan includes:

-   2-way text appointment reminders.
-   Bulk messaging (perfect for marketing or letting clients know it's time for an appointment).
-   Automated vaccination tracking.
-   Online booking.
-   Time Clock
-   Google calendar sync
-   Customize and send an unlimited number of waivers/contracts that can be signed by your clients via text or email which when signed is automatically stored within that customer's profile.
-   An unlimited number of users and file/pet photos uploads.

Mobile Groomers

$39.90

flat rate, per month

Plan includes:

-   Optimize route and "Show when I'm close", with Mapping for Mobile groomers.
-   2-way text appointment reminders.
-   Bulk messaging (perfect for marketing or letting clients know it's time for an appointment).
-   Online booking.
-   Customize and send an unlimited number of waivers/contracts that can be signed by your clients via text or email which when signed is automatically stored within that customer's profile.
-   An unlimited number of users and file/pet photos uploads.
-   Automated vaccination tracking.
-   Time Clock
-   Google calendar sync

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Groomsoft Features

-   Popular features found in Pet Grooming
    
    Billing & Invoicing
    
    Confirmations/Reminders
    
    Customer Database
    
    Email Marketing
    
    Mobile Grooming
    
    Online Booking
    
    Recurring Appointments
    
    Service Catalog
    
    Staff Management
    
-   More features of Groomsoft
    
    Alerts/Notifications
    
    Appointment Management
    
    Appointment Scheduling
    
    Automated Scheduling
    
    Calendar Management
    
    Calendar Sync
    
    Client Management
    
    Client Portal
    
    Commission Management
    
    Credit Card Processing
    
    Customer History
    
    Customizable Branding
    
    Customizable Templates
    
    Discount Management
    
    Electronic Forms
    
    Electronic Payments
    
    Email Reminders
    
    Employee Time Clock
    
    Multiple User Accounts
    
    Pet Birthday Tracking
    
    Pet Grooming
    
    Point of Sale (POS)
    
    Real-Time Reporting
    
    Reporting & Statistics
    
    Sales Reports
    
    SMS Messaging
    
    Third-Party Integrations
    
    Vaccine Management
    
    Wait List Management
    

## Groomsoft Integrations

Google Maps

Integration rated undefined from -1 review

Fortis

Integration rated undefined from -1 review

Google Calendar

Integration rated undefined from -1 review

## Groomsoft User Reviews

## Groomsoft customer ratings

- Overall rating: 4.9/5
- Total reviews: 36

### Rating distribution

- 5 stars: 31 reviews (86%)
- 4 stars: 5 reviews (14%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.9/5
- Value for money: 4.9/5
- Customer support: 5.0/5
- Functionality: 4.8/5

---

### Ease of use

- Overall rating: 5/5
- Reviewer: Shelley M.
- Industry: Veterinary
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This review was submitted organically. No incentive was offered

I have had an overall positive experience with Groomsoft. The prices have been reasonable in comparison to other subscription prices. I would highly recommended to anyone that is running a grooming business. It is paperless, a good place to store grooming instructions, and record pass grooms comments. As well as, incidents and customer complaints to avoid future issues with clients. It allows you to set appointments anywhere (mobile phone, home computer, etc). It is a good place to keep track of finances. It easy to see at a glance from month to month and year to year how well the business is doing. In the past, if I had a problem it was easy to get someone from customer support on the phone to walk me through my issues.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have been using Groomsoft for over over three years. It is easy to use and train employees to use. It allows us to keep track of customers, prices, pass and present groom instructions, incidents, and comments.

#### Cons

Can be confusing to set recurring appointments. Especially when a customer ask for their next appointment. If a customer cancels or changes a recurring appointment it is hard to reset the appointments or restart the appointments from that time on.

#### Vendor response

Hi Shelley, Thank you for the great review it really helps us make Groomsoft better for everyone. The Groomsoft Team :-)

Replied January 2019

---

### Great Program!

- Overall rating: 5/5
- Reviewer: Katie W.
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This review was submitted organically. No incentive was offered

Overall we have been very happy with Groomsoft. I love that you take suggestions and upgrade it regularly

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ability to make appointments anywhere and any time. I can easily see what is booked for which groomer at a glance. It really is very easy to use once you learn it. The customer service, as rarely as Ive used it, is fantastic and fast.

#### Cons

It takes a little while to figure out all the ins and outs. I feel like some things are a little repetitive and others are not as useful as they could be. I love the idea of the waiting list but am finding that if i move an appointment as opposed to creating a new one, it stays on the waiting list. I also would love to change the time that the reminder texts go out and haven't been able to figure that out.

#### Vendor response

Hi Katie, Thank you for the great review. :-) A team member from support will be emailing you so we can better understand your experience while using the waiting list and help answer your question about changing the appointment reminder times. The Groomsoft Team

Replied January 2019

---

### Great when I used it!

- Overall rating: 5/5
- Reviewer: Megan H.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used monthly for less than 6 months
- Reviewed: May 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

It was great when I used it! I liked how it was set up!

#### Cons

Not having an app on the phone when I was using it!

#### Vendor response

Hi Megan, Thank you for the positive review, although we have no record of you being a Groomsoft subscriber. Please contact us at support@mrrtech.com at your earliest convenience or give us a call at 866-677-0909.

Replied July 2024

---

### Precious Groomsoft!

- Overall rating: 5/5
- Reviewer: Eri T.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

Its quite efficient! Life saver. We are a team of 4 groomers and we all are very satisfied on how easily we can set up appointments keep grooming notes, and super easy access to read previous grooming notes, upload pictures of doggies, running commission and tips reports, tender a transaction is wow!! its all there.!!

#### Cons

The only thing missing is online booking feature. I use square appointments and its a pain updating appointments to groomsoft. When will it be available?

#### Vendor response

HI Eri, Thank you for the great review. We are always working to add more features to Groomsoft and online booking is on our list for 2019. Please call us at 866-677-0909 or email us at support@mrrtech.com if you have any questions. Have a great day! The Groomsoft Team :-)

Replied September 2019

---

### Good value for worthwhile program

- Overall rating: 5/5
- Reviewer: Scott W.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Enjoying getting organized for our new shop

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use the software and the text system

#### Cons

Using program on your phone is a little challenging

#### Reasons for choosing Groomsoft

Easy on the budget

#### Vendor response

Hi Scott, Thank you for the great review. The Groomsoft Team

Replied September 2023

---

### Great Software

- Overall rating: 5/5
- Reviewer: Michelle A.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Groomsoft is great, however, I think it is funny that the sex of the pet changed to gender as a selection instead of male or female. None of the dogs I have groomed have told me they feel like a different sex than they were born. That's just a human thing. It's silly that gender is a selection for a pet. Ha ha.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I can design my own work orders Affordable price

#### Cons

Text reminders are not included in the basic price, It cost more money to have text reminders for my clients.

#### Vendor response

Hi Michelle, Thank you for the great review. The Groomsoft Team :-)

Replied January 2020

---

### Love this iCloud appointment service

- Overall rating: 5/5
- Reviewer: Judy N.
- Industry: Animation
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: February 2019
- Review source details: This review was submitted organically. No incentive was offered

This software became available approximately 1.5 years after I started my business. Lifesaver! I was so tired of all the laborious record keeping I needed to do on calendars, spread sheets - Keeping handwritten grooming notes on cards etc. I always felt things were incomplete. Groomsoft saved my sanity and I gained confidence. Always a glance away is the schedule and details needed for grooming my furry clients.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is easy to use and can be accessed through all of my smart devices as well as the desktop computer. Away from the grooming shop, no problem I can set appointments on the fly if I receive texts or phone calls from clients.

#### Cons

Can not say there's any thing I feel negative about.

#### Vendor response

Hi Judy, Thank you for the great review. :-) The Groomsoft Team

Replied February 2019

---

### I love it

- Overall rating: 5/5
- Reviewer: Leigh W.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This review was submitted organically. No incentive was offered

I love that I can access the program anywhere and at any time. The report features are super convenient. Text reminders are a God send! The new mass text feature is wonderful.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Its packed with features and is affordably priced!

#### Cons

Not being able to easily identify days off. Not being able to add multiple vacations, or individual vacation days.

#### Vendor response

Hi Leigh, Thank you for the excellent review. :-) Your suggestions are great and will help us make Groomsoft even better. -The Groomsoft Team

Replied March 2019

---

### Great Program

- Overall rating: 5/5
- Reviewer: Wendy M.
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This review was submitted organically. No incentive was offered

I have nothing bad to say at all. When I have ever had an issue, or even an idea , I email Groom soft and get a response with in hours. They fix the problem or help me fix it, and they actually look at the ideas that I have submitted and even put one to use. This is a great addition to your business.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is easy to navigate and make changes. I love that there are so many things you can do with this other than just scheduling appointments

#### Cons

The help menu could use some work with subjects that or not common and if they are maybe a one word search for them.

#### Vendor response

Hi Wendy, Thank you for your great review and feedback. :-) The Groomsoft Team

Replied January 2019

---

### Tiffy's Pet Spa

- Overall rating: 5/5
- Reviewer: Tiffini B.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: August 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Love it

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

All the auto/custom features and templates.

#### Cons

I don't like that it is not integrated with phone. At least alerts if texts come in. Really hope you are in development for an app.

#### Reasons for choosing Groomsoft

Ease

#### Vendor response

Hi Tiffini, Your review and feedback are greatly appreciated. At Groomsoft, we are committed to continual improvement, and your insights play a vital role in shaping our enhancements. If by any chance you missed rating our customer support, we'd love to hear your thoughts. Your input is invaluable as we strive to provide you with the best possible experience. Happy Grooming, The Groomsoft Team

Replied August 2023

---

Showing 1 - 10 of 36 Reviews

[See All Reviews](https://www.softwareadvice.com/pet-grooming/groomsoft-profile/reviews/)

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