Finding software can be overwhelming. We've helped dozens of salons find salon software so they can manage customers and staff, schedule appointments and track inventory.

Showing 1-20 of 100 products

Boulevard

Boulevard is a business management solution designed to help salons, spas and enterprises streamline processes related to appointment scheduling, booking, point-of-sale (POS), reporting and more. The application automatically save... Read more

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GlossGenius

GlossGenius is a cloud-based retail management solution that is designed for beauty professionals. Key features include appointment booking, calendar integration, reporting, analytics and payment processing. GlossGenius allow... Read more

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Vagaro

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client ... Read more

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Squire Barber Appointment App

Squire is a cloud-based salon management solution for small barbershops and salons. Key features include online booking, payroll management, inventory management, loyalty programs, recurring appointments and point of sale (POS) ca... Read more

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Rosy

Rosy Salon Software is a cloud-based salon and spa management solution designed for small and midsize businesses. It offers client scheduling, point-of-sale, inventory management, reporting and marketing within a suite. The produc... Read more

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Salon Iris

Salon Iris features all-in-one cloud-based or on-premise software solutions suitable for booth renters to multi-location hair and nail salons. With mobile and tablet apps, remote access and a custom website with online booking opt... Read more

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Fresha

Fresha, formerly Shedul, is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalit... Read more

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ZENOTI

Zenoti is a cloud­-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable repo... Read more

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Acuity Scheduling

Acuity Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual pr... Read more

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Meevo 2

Meevo 2 delivers everything you need to run and grow your beauty or wellness business. The software’s powerful tools, innovative features, contactless solutions and built-in support helps you manage and grow your business, allowin... Read more

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Square Appointments

Square Appointments is a cloud-based appointment management solution that enables professionals to manage bookings, appointments, generate leads and accept payments. The solution suits the needs of retailers of all sizes in a vari... Read more

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Uzeli

Uzeli is a cloud-based and on-premise solution, designed to help small to large salons and spas manage client appointments and point-of-sale (POS) operations. Features include client database, text message reminders, referral prog... Read more

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FlexBooker

FlexBooker is a cloud-based appointment management solution that enables users to manage appointments, facilities, classes and service delivery for their customers. The software allows users to make online reservations, schedule s... Read more

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SimplyBook.me FrontRunners 2021

SimplyBook.me is a cloud-based scheduling solution designed for service businesses in multiple industries. It provides a booking site so that users can accept online bookings, collect client feedback to optimize revenue and servic... Read more

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GoReminders FrontRunners 2021

GoReminders is a cloud-based text and appointment scheduling solution. Suitable for all businesses, Users can schedule emails and text messages to be sent to clients before the appointment, in order to reduce the number of no-show... Read more

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Schedulicity

Schedulicity is an online appointment booking software meant for small businesses and service professionals. It provides convenient solutions for automating the steps involved when making appointments. Schedulicity can be used by ... Read more

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ProSolutions Software FrontRunners 2021

ProSolutions Software (formerly Transcend) is a cloud-based suite of applications from ProSolutions Software that is suitable for spas, salons and resorts of all sizes. It offers modules for client management, appointment booking,... Read more

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Bitrix24

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, ... Read more

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BookingTimes

BookingTimes is a cloud-based solution that manages small massage clinics via the clinic’s own websites. Key features include appointment and employee management, email marketing, invoicing and payments. The solution helps us... Read more

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Agilysys Spa

Agilysys Spa is a web-based solution that helps businesses manage appointments, customer profiles, payment transactions and more on a centralized platform. It enables staff members to schedule services and track daily appointments... Read more

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Buyers guide


Last Updated: March 15, 2021

 

Salon software helps salon owners and independent styling professionals manage day-to-day business operations. Among other things, the software automates:

  • Appointment booking and scheduling
  • Customer interactions
  • Secure storage of customer data
  • Monitoring inventory usage
  • Appointment confirmations
  • Staff management
  • The creation and delivery of effective marketing campaigns

This guide can help potential buyers find the best salon software for their needs. Here’s what we’ll cover:

What Is Salon Software?
Common Functionality of Salon Software
Benefits of Salon Management Software
What Type of Buyer Are You?
Market Trends to Understand

What Is Salon Software? 

Salon software is any tool that helps salon owners and operators manage their business operations. These software can handle point-of-sale transactions, employee scheduling, appointment bookings and marketing.

Professionals working in the salon industry are often so occupied with helping customers that, at times, it can be difficult for them to manage multiple customer appointments. This problem is exacerbated during peak hours.

That’s where salon management software can help. A salon management solution helps salon professionals manage their appointments and easily reschedule appointments or take requests for new ones, which can help maximize the efficiency and profitability of their business.

Common Functionality of Salon Management Software

Most salon management software solutions come with some or all of the following capabilities:

Appointment management Enables users to book, reschedule or follow up on appointments on the fly by using an intuitive drag and drop interface. Certain solutions allow users to confirm appointments via SMS text messaging.
Marketing campaigns Allows users to execute SMS or email-based marketing campaigns to help bring customers back to the salon. These campaigns can include promotional packages, membership programs and loyalty cards or gift coupons.
Billing and POS processing Enables users to generate bills and process payments through multiple methods, including cash, debit and credit cards or electronic wallets. The feature also allows customers to redeem gift coupons or services using a POS (point-of-sale) solution.
Reporting Generates reports on customer satisfaction by stylist or service categories, effectiveness of marketing campaigns, tracks staff performance and evaluates revenue trends.
Customer management Allows users to capture useful information about customers that help in supporting marketing campaigns. It includes features such as capturing customer feedback, segmenting and categorizing customers and tracking customer spend.
Staff management Enables business owners to track key employee metrics, such as customer satisfaction and retention, employee availability and employee schedules.

Benefits of Salon Management Software

Salon owners can realize multiple benefits as a result of adopting salon management software, including:

Centralizing customer information. Keeping a track of customer information is vital for salon owners since this data can be used to generate targeted campaigns to increase customer loyalty. Salon management systems offer centralized storage of customer data, including customer contact details, important dates, service history, membership information and loyalty points and gift voucher usage details. This software also allows for the scheduled backup of customer data.

Streamlining appointments. Styling professionals often find it challenging to manage customer appointments during peak hours. Without the right software in place, they can risk double-booking appointments, which can lead to lost customers. Salon management software enables easy appointment scheduling, single-touch rescheduling and the ability to confirm appointments with customers so time isn't wasted.

What Type of Buyer Are You?

Choosing the right salon or spa software depends on the size of the business. Consider the following buyer types:

Small businesses and individual professionals. Small businesses typically operate in individual capacities or as small establishments with five employees or less. For businesses where managing daily appointments is the top priority, a salon management solution that focuses primarily on appointment management will typically suffice. For those businesses with employees that are constantly on the go, a web-based solution may be ideal, particularly one that has a mobile app or is mobile-friendly.

Midsize businesses. As businesses grow in size and volume, it becomes especially important to be able to capture customer data. This data can be analyzed and segmented further to generate targeted marketing campaigns that focus on customer loyalty and retention. An ideal solution for these types of businesses should have the ability to offer customer management and marketing campaign management features, in addition to an appointment scheduling feature.

Large enterprises. Large enterprises require software that help them perform multiple tasks from the same interface. These tasks include tracking inventory, creating work-orders with the vendor to replenish stocks, POS billing and gift card management, employee attendance tracking, trainings management and extensive reporting capabilities. For these types of businesses, a modular salon management solution that gives them the option to pick and choose modules according to their company's needs is an ideal solution .Cloud-based solutions may be preferred because they often have lower maintenance costs than on-premise solutions.

Market Trends to Understand

Booth rental model. Some salon and spa professionals are shifting focus towards a booth rental model, where owners of a salon provide all of the necessary equipment and products, and third-party professionals can pay to rent out a booth in which to conduct their business. These third-party professionals then pay periodic rent to the owners for the use of their premises, typically like a serviced office. The booth rental model offers far-reaching benefits to all the stakeholders in the model’s value chain: It helps booth owners earn regular income without incurring marketing or training expenditures, and styling professionals get to set their own business terms and choose their preferred product line(s) without heavy capital expenditures. The customers eventually benefit by having convenient access to their favorite stylist.

Predictive purchasing. Salon enterprises can capture a good chunk of customer data through software, but most salon management systems do not feature advanced big data analytics capabilities that can predict consumer buyer behavior and help personalize client experience and deals to drive sales. As such, several vendors have started to integrate their salon management systems with analytics tools that study buying behaviors and compare it with larger datasets to predict buying patterns.

FrontRunners

Your Guide to Top Salon Management Software, January 2021

Software Advice uses reviews from real software users to highlight the top-rated Salon Software products in North America.

Learn how products are chosen

Explore FrontRunners

“Usability” includes user ratings for Functionality and Ease of Use.“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.Reviews analysis period: The reviews analysis period spans two years and ends on the 15th of the month prior to publication.