Find the best Salon Software

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Boulevard

FrontRunners 2023

Boulevard is transforming business management for appointment-based self-care businesses with the industry's first and only Client Experience Platform. From initial booking to final payment, get everything you need to optimize you...Read more about Boulevard

Vagaro

FrontRunners 2023

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client ...Read more about Vagaro

Phorest

Phorest is a salon management software solution designed for small and midsize businesses that features appointment bookings, point-of-sale, inventory management and reporting. The software offers cloud-based deployment and a salo...Read more about Phorest

DaySmart Salon

DaySmart Salon (formerly Salon Iris) offers packages designed to fit the needs of beauty businesses of all sizes. Simple subscription plans enable savvy salon managers to optimize their day-to-day operations and expand their br...Read more about DaySmart Salon

Mangomint

FrontRunners 2023

FOR 5+ SERVICE PROVIDERS: The smartest software for independent salons and spas. Automate day-to-day operations and keep clients happy with the booking and POS software that salons and spas love. Mangomint is designed to save tim...Read more about Mangomint

Meevo

FrontRunners 2023

Meevo is the award-winning salon and spa software powered by Millennium built specifically for the beauty industry to simplify client management, improve business operations, and enhance your marketing strategies. Crush your goa...Read more about Meevo

Fresha

FrontRunners 2023

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff m...Read more about Fresha

Acuity Scheduling

FrontRunners 2023

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individu...Read more about Acuity Scheduling

ProSolutions Software

ProSolutions Software (formerly Transcend) is a cloud-based suite of applications from ProSolutions Software that is suitable for spas, salons and resorts of all sizes. It offers modules for client management, appointment booking,...Read more about ProSolutions Software

Goldie

Goldie (formerly Appointfix) is the best appointment scheduling app to manage and grow your business. Easily schedule appointments, send automatic appointment reminders, get a free stunning online booking website, take deposits an...Read more about Goldie

BookingTimes

BookingTimes is a cloud-based solution that manages small massage clinics via the clinic’s own websites. Key features include appointment and employee management, email marketing, invoicing and payments. The solution helps us...Read more about BookingTimes

Schedule Anyone

Schedule Anyone is an intelligent time management system designed specifically for beauty professionals. It comes with a variety of features that help businesses run more efficiently, including secure payments, intelligent schedul...Read more about Schedule Anyone

4.6 (9 reviews)

Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and ma...Read more about Mindbody

GymMaster

GymMaster is a cloud-based gym and health club member management system designed for gyms, fitness studios and clubs of all sizes. Key features include membership management, administrative task management, automated marketing, re...Read more about GymMaster

EasyAs

EasyAs is an on-premise software designed to help businesses in retail, health and beauty, hospitality and other industries manage administrative processes and streamline point-of-sale (POS) operations. Professionals can grant acc...Read more about EasyAs

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Glue

Meet Glue - a customer loyalty program designed specifically for local business owners. So much more than just a coupon creator or loyalty card maker, Glue offers local businesses their very own branded loyalty app, and an automa...Read more about Glue

4.7 (3 reviews)

EZnet Scheduler

FrontRunners 2023

EZnet Scheduler is a cloud-based appointment scheduling software that enables users to access their appointment details from mobile devices. It has the most powerful Smart Status notification system available anywhere. A status ...Read more about EZnet Scheduler

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Reservio

FrontRunners 2023

Reservio is a cloud-based appointment scheduling and online booking solution that enables users to create, accept and manage appointments. The solution caters to the needs of nonprofit organizations and small to midsize businesses...Read more about Reservio

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Salonized

Salonized is an all-in-one salon software including online calendar, online booking, POS system, customer file & salon marketing. Salonized is specially developed for hair salons, cosmetic and nail studios, spa & massage, barber ...Read more about Salonized

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Versum

Versum is a cloud-based salon management solution that helps manage daily operational tasks. It is suited for businesses of various sizes and can be accessed from internet-enabled devices, including smartphones and tablets. V...Read more about Versum

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Buyers Guide

Last Updated: March 16, 2023

Salon software helps salon owners and independent styling professionals manage day-to-day business operations. Among other things, the software automates:

  • Appointment booking and scheduling

  • Customer interactions

  • Secure storage of customer data

  • Monitoring inventory usage

  • Appointment confirmations

  • Staff management

  • The creation and delivery of effective marketing campaigns

This guide can help potential buyers find the best salon software for their needs. Here’s what we’ll cover:

What Is Salon Software?

Common Functionality of Salon Software

Benefits of Salon Management Software

What Type of Buyer Are You?

Market Trends to Understand

What Is Salon Software? 

Salon software is any tool that helps salon owners and operators manage their business operations. These software can handle point-of-sale transactions, employee scheduling, appointment bookings and marketing.

Professionals working in the salon industry are often so occupied with helping customers that, at times, it can be difficult for them to manage multiple customer appointments. This problem is exacerbated during peak hours.

That’s where salon management software can help. A salon management solution helps salon professionals manage their appointments and easily reschedule appointments or take requests for new ones, which can help maximize the efficiency and profitability of their business.

Common Functionality of Salon Management Software

Most salon management software solutions come with some or all of the following capabilities:

Appointment management

Enables users to book, reschedule or follow up on appointments on the fly by using an intuitive drag and drop interface. Certain solutions allow users to confirm appointments via SMS text messaging.

Marketing campaigns

Allows users to execute SMS or email-based marketing campaigns to help bring customers back to the salon. These campaigns can include promotional packages, membership programs and loyalty cards or gift coupons.

Billing and POS processing

Enables users to generate bills and process payments through multiple methods, including cash, debit and credit cards or electronic wallets. The feature also allows customers to redeem gift coupons or services using a POS (point-of-sale) solution.

Reporting

Generates reports on customer satisfaction by stylist or service categories, effectiveness of marketing campaigns, tracks staff performance and evaluates revenue trends.

Customer management

Allows users to capture useful information about customers that help in supporting marketing campaigns. It includes features such as capturing customer feedback, segmenting and categorizing customers and tracking customer spend.

Staff management

Enables business owners to track key employee metrics, such as customer satisfaction and retention, employee availability and employee schedules.

Benefits of Salon Management Software

Salon owners can realize multiple benefits as a result of adopting salon management software, including:

Centralizing customer information. Keeping a track of customer information is vital for salon owners since this data can be used to generate targeted campaigns to increase customer loyalty. Salon management systems offer centralized storage of customer data, including customer contact details, important dates, service history, membership information and loyalty points and gift voucher usage details. This software also allows for the scheduled backup of customer data.

Streamlining appointments. Styling professionals often find it challenging to manage customer appointments during peak hours. Without the right software in place, they can risk double-booking appointments, which can lead to lost customers. Salon management software enables easy appointment scheduling, single-touch rescheduling and the ability to confirm appointments with customers so time isn't wasted.

What Type of Buyer Are You?

Choosing the right salon or spa software depends on the size of the business. Consider the following buyer types:

Small businesses and individual professionals. Small businesses typically operate in individual capacities or as small establishments with five employees or less. For businesses where managing daily appointments is the top priority, a salon management solution that focuses primarily on appointment management will typically suffice. For those businesses with employees that are constantly on the go, a web-based solution may be ideal, particularly one that has a mobile app or is mobile-friendly.

Midsize businesses. As businesses grow in size and volume, it becomes especially important to be able to capture customer data. This data can be analyzed and segmented further to generate targeted marketing campaigns that focus on customer loyalty and retention. An ideal solution for these types of businesses should have the ability to offer customer management and marketing campaign management features, in addition to an appointment scheduling feature.

Large enterprises. Large enterprises require software that help them perform multiple tasks from the same interface. These tasks include tracking inventory, creating work-orders with the vendor to replenish stocks, POS billing and gift card management, employee attendance tracking, trainings management and extensive reporting capabilities. For these types of businesses, a modular salon management solution that gives them the option to pick and choose modules according to their company's needs is an ideal solution .Cloud-based solutions may be preferred because they often have lower maintenance costs than on-premise solutions.

Market Trends to Understand

Booth rental model. Some salon and spa professionals are shifting focus towards a booth rental model, where owners of a salon provide all of the necessary equipment and products, and third-party professionals can pay to rent out a booth in which to conduct their business. These third-party professionals then pay periodic rent to the owners for the use of their premises, typically like a serviced office. The booth rental model offers far-reaching benefits to all the stakeholders in the model’s value chain: It helps booth owners earn regular income without incurring marketing or training expenditures, and styling professionals get to set their own business terms and choose their preferred product line(s) without heavy capital expenditures. The customers eventually benefit by having convenient access to their favorite stylist.

Predictive purchasing. Salon enterprises can capture a good chunk of customer data through software, but most salon management systems do not feature advanced big data analytics capabilities that can predict consumer buyer behavior and help personalize client experience and deals to drive sales. As such, several vendors have started to integrate their salon management systems with analytics tools that study buying behaviors and compare it with larger datasets to predict buying patterns.