# Vagaro Software Overview 2026 - Features & Pricing

> Review of Vagaro Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/salon/vagaro-profile/

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Overview

[Reviews](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/vagaro-profile/alternatives/)

# Vagaro Review

From $23.99/month Free trial 2 plans

Updated July 20, 2026

Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/)

Senior Specialist Analyst

Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/)

Senior Editor

Wondering if Vagaro is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Vagaro

4.7

[(3644)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

FrontRunner 2026

Pros:

-   Appointment scheduling
-   Online booking

Cons:

-   User interface problems
-   Glitchy system

Pricing

Starting at $23.99 flat rate per month

### What is Vagaro:

Vagaro is a cloud-based business management platform for spas, salons, and fitness centers. Features fall into four main categories — client experience, business management, payments, and marketing. Within these segments, Vagaro tools include appointment booking, payment processing, inventory tracking, and membership promotion.

### Why we like Vagaro:

Vagaro receives high ratings simple customization options and customer scheduling reminders and emails. Users appreciate that the platform can be set up with role-based access, allowing different team members to handle specific tasks. It is well-liked for being customer-friendly and for providing quality support.

### Who should use Vagaro:

Vagaro is designed for the wellness, beauty, and fitness sectors. Features center around appointment booking, payment processing, and marketing workflows. On Software Advice, 71% of reviewers work for companies with 1-10 employees, showcasing the tool’s popularity with small businesses.

Wondering if Vagaro is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

## Vagaro User Interface

## Popular Vagaro Alternatives

Main Product

Vagaro

4.7

[(3644)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

Get Price

Alternative Product

[Goldie](https://www.softwareadvice.com/salon/goldie-profile/)

4.8

[(1169)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.62Functionality

Pricing

Starting at $19.99 per month

Get Price

Alternative Product

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.3

[(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.19Value for money
-   4.21Customer support
-   4.22Functionality

Pricing

Starting at $32.00 per month

Get Price

Alternative Product

[Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/)

4.8

[(5749)](https://www.softwareadvice.com/medical/acuity-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.65Value for money
-   4.65Customer support
-   4.65Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)

4.8

[(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.75Value for money
-   4.75Customer support
-   4.68Functionality

Pricing

Starting at $28.00 per month

Get Price

Alternative Product

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.8

[(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.55Value for money
-   3.63Customer support
-   3.80Functionality

Pricing

Available upon request

Get Price

## Vagaro Overview

Vagaro is an online booking platform that connects customers with salon, spa, and fitness professionals for scheduling appointments. It allows users to discover and book services across categories such as hair styling, massage therapy, nail care, personal training, and yoga classes.

The platform includes search functionality to filter businesses by location, service type, and availability. Customers can view business profiles with ratings, reviews, and service galleries. It also offers options to purchase gift cards and explore daily deals from local providers. Appointment...

types include in-business visits, mobile services, and live stream classes. Vagaro organizes service providers into Beauty, Wellness, and Fitness categories, simplifying navigation for specific services. Users can filter options based on distance, amenities, and other preferences to find suitable providers. The platform supports real-time booking for both in-person and virtual appointments.

## Vagaro Pricing and Plans

Starting price: $23.99 per month

Free Trial

Free Version

One Location

$23.99

flat rate, per month

Plan includes:

-   1,000 free email marketing messages to send each month
-   24/7 Live phone, email & chat support with free training
-   Free listing with unlimited daily deals and bookings on the Vagaro Marketplace
-   Free transfer of all your data from any software
-   Business & Employee Booking Widget

Multiple Locations

Pricing available upon request

Plan includes:

-   1,000 free email marketing messages to send each month
-   Business & employee booking widget
-   24/7 Live phone, email & chat support with free training
-   Free listing with unlimited daily deals and bookings on the Vagaro Marketplace
-   Free transfer of all your data from any software

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of Vagaro's Pricing Plans

Vagaro offers two basic plans, one for single-location businesses and one for multilocation businesses. We've outlined each plan's key advantages and limitations to help you determine if Vagaro is a good fit for your business needs and budget. Understanding the nuances of the plans is essential for making the right choice for your beauty, health, or wellness business.

**Single-location plan**

Vagaro's single-location plan is designed for b...

usinesses with one location and starts at $30 per month for one bookable calendar. It includes customizable calendars, a listing in the Vagaro Marketplace, automated notifications and reminders, reporting, and more. \_\_Pros:\_\_ - \_\_Scalable pricing:\_\_ Additional calendars can be added for just $10 per month, capping at $90 per month for seven or more calendars. - \_\_Data migration:\_\_ Data from previous platforms is migrated to the new system for free. - \_\_Customer support:\_\_ Receive free training, along with 24/7 phone, email, and chat support. \_\_Cons:\_\_ - \_\_Limited to one location:\_\_ This plan is not suitable for businesses with multiple locations. - \_\_Additional costs for extra features:\_\_ Features like text marketing, live streaming, and integrations with QuickBooks and Xero come at an additional cost. \_\_Multilocation plan\_\_ For businesses with multiple locations, Vagaro offers an enterprise-level plan that requires contacting the provider for a custom quote. It includes all the features of the single-location plan, plus cross-location syncing, shareable customer information, the ability to segment by geography, and employee management tools for performance tracking and more. \_\_Pros:\_\_ - \_\_Support for multiple locations:\_\_ Features suit larger businesses with multiple salon, spa, or office locations. - \_\_Enterprise-level security:\_\_ Compliant with ISO 27001, PCI DSS, SOC 2, and HIPAA standards and regulations. - \_\_Dedicated customer support:\_\_ A dedicated customer success manager will help you get the most out of the platform. \_\_Cons:\_\_ - \_\_Nontransparent pricing:\_\_ Must contact the sales team for a quote, which makes software comparison and budgeting more difficult. - \_\_Cost for advanced features:\_\_ As with the single-location plan, some advanced features still require the purchase of a paid add-on. \_\_Add-on features\_\_ Vagaro offers several add-on features that can be integrated into either plan to enhance functionality. These include: - Vagaro Drive (file storage): Starting at $10 per month - Text marketing: $20 per month - Live streaming: $10 per month - Online shopping cart: $10 per month - Vagaro MySite (website builder): $20 per month - Payroll: $34 per month plus $5 per employee per month - Accounting integration (QuickBooks or Xero): $30 per month \_\_Free trial\_\_ Vagaro offers a 30-day free trial of its single-location plan. Users can access all the plan’s features, except for daily deals, free email marketing messages, and credit card processing. \_\_Conclusion\_\_ Vagaro's pricing/plan structure is based on the number of locations. Single-location businesses can access essential online booking and appointment scheduling features for $30 per month for one bookable calendar. Additional bookable calendars can be added for $10 per month each. Multilocation businesses must call Vagaro’s sales team for customized pricing. The multilocation plan includes all the features of the single-location plan, with enhanced security and additional tools for sharing information and managing employees across locations. Ultimately, deciding if Vagaro is right for you requires understanding your specific needs and budget. For single-location businesses or those that just want to get a feel for the platform, a 30-day free trial of the single-location plan is available. Multilocation businesses may also want to book a demo.

### Compare Pricing

Compare pricing across our most frequently recommended Appointment Scheduling products.

Software options

Starting price\*

User rating

[Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/)

$176.00 per month

4.61[(368 reviews)](https://www.softwareadvice.com/retail/boulevard-profile/reviews/)

**30**

recommendations

[Intelligent Medical Software](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/)

$199.00 per month

4.26[(54 reviews)](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/reviews/)

**23**

recommendations

[TimeTap](https://www.softwareadvice.com/dental/timetap-profile/)

$28.45 per month

4.53[(260 reviews)](https://www.softwareadvice.com/dental/timetap-profile/reviews/)

**4**

recommendations

[DaySmart Appointments](https://www.softwareadvice.com/scm/appointmentplus-profile/)

$99.00 per month

4.11[(194 reviews)](https://www.softwareadvice.com/scm/appointmentplus-profile/reviews/)

**4**

recommendations

[TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)

$69.00 per month

4.67[(968 reviews)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)

**2**

recommendations

\*Defined as the price above any available free plan

## Vagaro Features

Drawn from insights across 3644 verified reviews, we've outlined Vagaro's best and worst rated features and how they stack up against the average rating.

Vagaro's score

Category average

Vagaro's Best Rated Features

Real-Time Reporting

5.0

4.27 category average

Booth Rental Management

5.0

3.25 category average

Staff Management

5.0

3.75 category average

Vagaro's Worst Rated Features

Inventory Optimization

2.83

3.17 category average

Third-Party Integrations

3.86

4.01 category average

SOAP notes

4.0

3.86 category average

-   Popular features found in Appointment Scheduling
    
    Appointment Management
    
    Automated Scheduling
    
    Calendar Management
    
    Client Database
    
    Group Scheduling
    
    Mobile Access
    
    Online Payments
    
    Recurring Appointments
    
    Reporting & Statistics
    
-   More features of Vagaro
    
    Access Controls/Permissions
    
    Accounting Integration
    
    ACH Payment Processing
    
    Activity Dashboard
    
    Activity Tracking
    
    Address Book
    
    Alerts/Notifications
    
    API
    
    Application Management
    
    Appointment Scheduling
    
    Attendance Management
    
    Attendance Tracking
    
    Audit Trail
    
    Automated Text Generation
    
    Auto-Save
    
    Availability Indicator
    
    Availability Management
    
    Barcode/Ticket Scanning
    
    Before & After Pictures
    
    Billing & Invoicing
    
    Booking Management
    
    Booth Rental Management
    
    Business Coaching
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Capacity Management
    
    Charting
    
    Class Management
    
    Class Registration
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Client Profiles
    
    Collaboration Tools
    
    Color Codes/Icons
    
    Commission Management
    
    Committee Management
    
    Communication Management
    
    Compensation Management
    
    Compliance Management
    
    Confirmations/Reminders
    
    Consent Forms
    
    Consent Management
    
    Contact Database
    
    Costume Management
    
    Credit Card Management
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customer History
    
    Customer Mobile App
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Security
    
    Debit/Credit Card Processing
    
    Discount Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Dues Management
    
    eCommerce Management
    
    Electronic Forms
    
    Electronic Payments
    
    Electronic Signature
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    Email Templates
    
    Employee Database
    
    Employee Management
    
    Employee Scheduling
    
    Employee Time Clock
    
    EMR/EHR
    
    Enrollments/Onboarding
    
    Event Calendar
    
    Event Management
    
    Event Scheduling
    
    Facility Scheduling
    
    Faculty/Staff Management
    
    Financial Reporting
    
    Fitness Assessments
    
    Fitness Plan
    
    For Barbershops
    
    For Chiropractors
    
    For Dance Studios
    
    For Gyms
    
    For Martial Arts
    
    For Medical Spas
    
    Forms Creation & Design
    
    Forms Management
    
    For Physical Therapy
    
    For Salons and Spas
    
    For Small Businesses
    
    For Yoga/Pilates Studios
    
    Generative AI
    
    Gift Card Management
    
    Goal Setting/Tracking
    
    HIPAA Compliant
    
    Historical Reporting
    
    Hybrid Trainer
    
    In-Person Payments
    
    In-person Trainer
    
    Instructor Management
    
    Inventory Control
    
    Inventory Management
    
    Inventory Optimization
    
    Inventory Tracking
    
    Invoice Management
    
    Life Coaching
    
    Live Chat
    
    Loyalty Program
    
    Marketing Automation
    
    Medical Billing
    
    Member Accounts
    
    Member Communication
    
    Member Database
    
    Member Directory
    
    Member Portal
    
    Membership Management
    
    Membership Renewals
    
    Member Types
    
    Mentor/Coach Matching
    
    Mobile Alerts
    
    Mobile App
    
    Mobile Booking
    
    Mobile Grooming
    
    Mobile Payments
    
    Monitoring
    
    Multi-Location
    
    Multiple Payment Options
    
    Multiple User Accounts
    
    No-Show Tracking
    
    Nutrition Program
    
    Online Booking
    
    Online Registration
    
    Online Store
    
    Online Trainer
    
    Partial Payments
    
    Patient Management
    
    Patient Portal
    
    Patient Records Management
    
    Payment Gateway Integration
    
    Payment Processing
    
    Payroll & Commissions
    
    Payroll Management
    
    Payroll Reporting
    
    PCI Compliance
    
    Performance Metrics
    
    Pet Birthday Tracking
    
    Pet Grooming
    
    Physician Management
    
    Point of Sale (POS)
    
    Practice Management
    
    Product Identification
    
    Progress Notes
    
    Progress Tracking
    
    Promotions Management
    
    Purchase Order Management
    
    Push Notifications
    
    Ratings/Reviews
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Receipt Management
    
    Records Management
    
    Recurring/Subscription Billing
    
    Referral Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Reputation Management
    
    Rescheduling
    
    Resource Scheduling
    
    Rewards Program
    
    Role-Based Permissions
    
    Room Booking
    
    Sales Reports
    
    Scheduling
    
    Search
    
    Search/Filter
    
    Secure Login
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    Service Catalog
    

## Vagaro Integrations

Based on 3644 verified reviews, we've identified products most frequently integrated withVagaro.

[Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)

Integration rated 4.7 from 27 reviews

Marissa

Owner

Used for more than 2 years

Reviewed September 2022

"“We use Vagaro to book our clients and schedule our practitioners. Integrating this with our front desk staff schedules on Google Calendar has been very helpful.”"

QuickBooks Online

Integration rated 3.8 from 19 reviews

Gusto

Integration rated 4.6 from 18 reviews

Microsoft Outlook

Integration rated 3.6 from 6 reviews

Zoom Workplace

Integration rated 5.0 from 6 reviews

WordPress

Integration rated 5.0 from 6 reviews

Microsoft Excel

Integration rated 4.6 from 5 reviews

See all 32 integrations

## Vagaro Key Sentiments

We analyzed 3644 verified reviews for Vagaro to find out what actual users really think.

Most Positive Sentiments

Customer service

63% Positive

19% Neutral

18% Negative

Reviewers commend Vagaro for its excellent customer service and support. They find the customer support team responsive, helpful, and knowledgeable, which significantly enhances their experience with the software. Users also appreciate the ability to customize services and the valuable tutorials provided, making it easier to tailor the system to their business needs.

Client management

61% Positive

21% Neutral

18% Negative

Users find Vagaro's client management features highly effective for organizing client profiles and tracking client information. They appreciate the ease of use and the ability to make notes on client preferences, which aids client retention. The software's ability to streamline client interactions and maintain detailed client profiles is particularly beneficial for businesses.

Appointment scheduling

60% Positive

29% Neutral

11% Negative

Vagaro's appointment scheduling feature is highlighted by reviewers for its user-friendly interface and comprehensive capabilities. Users find it easy to book, reschedule, and manage appointments, which saves time and enhances efficiency. Additionally, the ability to book appointments online and manage schedules on the go is highly valued by both clients and service providers.

Least Positive Sentiments

Card processing

23% Positive

34% Neutral

43% Negative

Reviewers appreciate Vagaro's card processing for its integration capabilities and ability to securely store client credit card information. They find the service reliable and convenient for handling payments and no-show fees. However, users face challenges with credit card reader issues, processing fees, and limitations on payment options, which can impact their overall satisfaction with the service.

Website management

47% Positive

25% Neutral

28% Negative

Vagaro's website builder is useful to reviewers for creating and modifying their online presence. Users appreciate the ability to customize their websites. However, they experience limitations with website design options and occasional performance issues, which can affect their websites' overall functionality and appearance.

Email management

37% Positive

37% Neutral

26% Negative

Users value Vagaro's email management for its automated communication and client engagement capabilities. They appreciate the ability to send bulk emails, promotional messages, and automated reminders, which helps maintain client communication. However, they encounter issues with email address conflicts, which can complicate client management and hinder communication.

## Vagaro User Reviews

Overall Rating

4.7

Ratings Breakdown

5

77%

4

17%

3

3%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.6

Functionality

4.5

Ramika G.

Verified reviewer

Consumer Services

Self-Employed

Used daily for more than 2 years

Reviewed April 2026

Highly recommended

5

My clients love the online booking option but my older clients get confused and need guidance when making an appointment. I love that appointments can be made 24/7

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

The convenience for both myself and my clients. Everything you need for your finances, services, follow ups, reminders and user friendly.

Cons:

Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating

Reasons for switching to Vagaro

I wasn't completely satisfied with there service and didn't have as many features

Vendor Response

Love hearing this! So great that Vagaro has made things convenient for both you and your clients, especially with 24/7 booking and built-in tools for managing your business. We also appreciate your feedback on occasional system interruptions during checkout or booking, our team would like to take a closer look and help get that resolved—please reach out to support@vagaro.com or 925-464-1932.

Replied April 2026

Read More

SE

Shay E.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2026

Happy Vagaro user

5

Overall, I am enjoying my experience with Vagaro. My clients love that it is easy to book an appointment and I love that it is easy to navigate hiring staff doing payroll, sending email marketing and running reports and connecting external things like QuickBooks and gusto.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like I like that I can do so many things for my business in one place. In the past before Vagaro I had to use several different systems and keep all of the different systems together via Excel tracker. Now on my reports are in Vagaro that I need so I don’t need to do extra steps.

Cons:

I like all the features however being that everything is à la carte it can’t get expensive. While I feel that Vagaro is more expensive than previous software that I’ve used. I also feel like it’s totally worth it to have everything all in one place..

Reasons for choosing Vagaro

I chose Vagaro because I knew another person using Vagaro and they were operating in the same capacity that I was operating my salon so I knew the software would be exactly what I needed

Reasons for switching to Vagaro

My Salon started to grow, and I was adding people to my team in style. He did not have the functionality to do that.

Vendor Response

Love hearing this! Great to know Vagaro has helped you move away from juggling multiple systems and Excel trackers, and now you’re able to manage reports, payroll, hiring, marketing, and integrations all in one place. It’s also great that your clients are finding booking easy and seamless. We hear your feedback on the à la carte structure and how costs can add up as you scale, even though the all-in-one functionality brings strong value. That’s really helpful insight and we’ll share it with our team. Really appreciate you choosing Vagaro over SalonBiz as your team grew, and we’re glad it’s supporting your salon as it expands!

Replied April 2026

Read More

EM

Erica M.

Verified reviewer

Cosmetics

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed March 2026

Great Website/App

5

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

Love the convenience, the fact that you can keep a card on file and that you can easily see all past/present and future appointments.

Cons:

Often times the website/app is super slow and glitches with my appointments. Other than that, I haven't had many issues.

Vendor Response

Thanks so much for being a part of Vagaro for over 2 years, Erica! We’re thrilled to hear that you love the convenience of keeping a card on file and easily managing your appointments. Regarding your notes about occasional slowdowns or glitches you’ve experienced – we get how frustrating this can be. Our team is constantly working to improve the app and website performance, and your feedback helps us prioritize those updates. If at any time, you’re having trouble or have questions, our 24/7 team is always happy to assist – simply contact support@vagaro.com or call 925-464-1932 Ext. 2 and we’ll take care of it. We appreciate you taking the time to share your experience and for recommending Vagaro!

Replied March 2026

Read More

Carlos B.

Verified reviewer

Cosmetics

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2026

Good for Solo Stylists, NOT for Multi-Location Salons

1

Vagaro may work well for independent suite renters, solo stylists, or smaller studio environments where operational demands are simpler and downtime impacts fewer people. The platform has features that can be useful in those settings. However, from a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical. Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests.

Ratings Breakdown

3

Ease of use

3

Value for money

2

Customer support

2

Functionality

Pros:

User-friendly interface and can work well for independent suite renters, solo stylists, or smaller studio environments.

Cons:

Extremely disappointed with and the lack of transparency surrounding support, hardware compatibility, and overall system reliability. We invested in the PayPro & Go system based on how it was marketed "as a seamless front desk and mobile checkout solution designed to scale with and support growing businesses." Unfortunately, our experience has been very different. After purchasing the hardware, we quickly discovered that the system is highly restrictive and essentially locked down, limiting our ability to integrate additional front desk accessories and hardware. This was not clearly communicated during the sales process and did not align with the flexibility and scalability that were presented to us. What made the situation even more frustrating was learning about the strict no-return policy only after realizing the hardware would not meet our operational needs. We were left with a costly setup that does not function the way we were led to expect. The reliability issues have been even more concerning. System status updates frequently indicate that services are operational when, in reality, there are significant disruptions. When the platform experiences outages, there is virtually no offline functionality available. Staff lose reliable access to calendars, appointment details, client notes, and payment processing. For businesses that rely heavily on scheduling software to operate efficiently throughout the day, this creates major operational challenges. As a multi-location salon business, outages like these are far more than a minor inconvenience. They can disrupt operations across multiple teams and locations for an entire day. When your business depends on software for scheduling, client management, and payments, there should be a dependable backup or offline mode available. From a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical. Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests. Support has also been disappointing. Responses are often vague, information is inconsistent, and there seems to be very little accountability when trying to resolve ongoing issues. We expected transparency, flexibility, and dependable support from a company positioning itself as an all-in-one business solution. Instead, our experience has felt restrictive, misleading, and deeply frustrating.

Reasons for choosing Vagaro

While evaluating salon software, we also considered several other platforms alongside our primary options.

Vendor Response

Thank you for taking the time to share such detailed feedback about your experience. We understand the challenges that can come with managing a multi-location business and how important reliability, clear communication, and operational flexibility are in those environments. We appreciate you acknowledging the areas that have worked well for smaller teams while also sharing where your experience has fallen short for your business needs. Feedback like this is valuable and helps provide additional insight into the needs of larger operations and front desk workflows. We’d also like to note that purchases made through Vagaro are subject to agreed-upon terms and policies at the time of purchase, including the applicable return policy for hardware products. We’d welcome the opportunity to continue the conversation and review any ongoing concerns with your setup, hardware, or workflows further. Please feel free to contact support@vagaro.com or call 925-464-1932 Ext. 2.

Replied May 2026

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PK

Patrick K.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2026

The virtual secretary that manages my schedule to perfection

5

Invaluable peace of mind. I no longer spend my days on the phone or replying to endless messages just to book appointments, which frees up an immense amount of time for me to focus fully on my services and my clients.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

As a professional who has to manage numerous client appointments, Vagaro has truly transformed my daily routine. What I prefer is the flexibility of its 24/7 online booking platform. My clients absolutely love being able to book a session at midnight straight from their couch. The automated reminders via SMS and email are incredibly effective: the rate of no-shows or missed appointments has dropped drastically since I started using it. The performance reports and customer profile management with historical data are also very intuitive to get used to.

Cons:

The application is so feature-rich that it can sometimes feel a bit cluttered. The mobile interface for professionals could be a bit smoother and more modern, as I occasionally get lost in the sub-menus while on the go. Moreover, many indispensable options (such as certain marketing features or custom forms) require extra paid add-ons, which quickly drives up the overall monthly bill.

Vendor Response

Thank you for sharing your experience, Patrick! We're so glad to hear Vagaro has helped take the stress out of managing appointments and given you more time to focus on your clients. It's great to know your clients enjoy the convenience of online booking and that automated reminders have helped cut down on missed appointments. We also appreciate the honest feedback about navigation and add-on features. Feedback like yours helps us continue improving the experience for busy professionals. Thanks for being with us for over two years and for recommending Vagaro. Happy booking!

Replied June 2026

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ts

tawana s.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2026

Great POS system

5

I am completely happy with the choice I've made by choosing vagaro. The system have been of great use.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

vagary is a very affordable software. I love how it's easy to reach customer service and get help. The software has been a great upgrade for my growing business; with all the different features, I am pleased with the aesthetic of it.

Cons:

I have no complaints. by far one of the best POS systems out there. I tell my friends about them all the time.

Reasons for switching to Vagaro

to grow my business. to have more features

Vendor Response

Thank you for your wonderful feedback! We’re so glad to hear Vagaro has been a great upgrade for your growing business and that you’re enjoying the features and ease of support. We love hearing from you and would like to offer you a complimentary private session with one of our experts, where you can learn how to get even more out of Vagaro. Go to mysite.vagaro.com/vagarouniversity to book your General One-on-One session under Training and Membership, using the promo code COMMUNITY. Hope to see you there!

Replied June 2026

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MG

Mailen G.

Verified reviewer

Cosmetics

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed June 2026

All-in-One Scheduling Platform with a Learning Curve

5

Overall, Vagaro is a powerful business management tool, especially for salons, spas, and service-based businesses. Once you get familiar with the platform, it becomes very useful for managing day-to-day operations. However, the initial setup and learning curve may take some time for new users.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Vagaro is a very complete plattorm for managing appointments, scheduling, and client bookings. I like that it combines scheduling, payment processing, and client management in one system, which helps reduce the need for multiple tools. The calendar view is clear and it makes it easy to track daily appointments. It also offers useful features for businesses like reminders and online booking for clients.

Cons:

The system can feel a bit overwhelming at first because there are many features and settings to configure. Some parts of the interface are not very intuitive, especially when setting up advanced options. I also noticed occasional delays or minor glitches when syncing appointments. Customer support response time could be improved in some cases.

Vendor Response

Thank you for the detailed feedback. We’re glad to hear you find Vagaro ueful for managing scheduling, payments, and client bookings, and we also recognize your notes around the learning curve, setup complexity, and occasional syncing delays. Feedback like this is valuable and is reviewed by our team as we continue improving usability, performance, and support experience. If at any time, you need assistance, please don't hesitate to reach out to us at support@vagaro.com or call 925-464-1932 Ext. 2.

Replied June 2026

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TE

Tanya E.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2026

Good for the money

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of use and scheduling. The ability to slide appointments up and back without having to click on to edit was quick and convenient

Cons:

You had to pay for text messages. In this day and time everyone texts so sending out a mass text shouldn’t cost extra

Vendor Response

Thank you for sharing your feedback! We’re glad to hear you find Vagaro easy to use and that you appreciate the ability to quickly adjust appointment times. We understand your concern about text messaging costs. We know how important SMS communication is in today’s world, and we appreciate you highlighting this. We’re always happy to review pricing plans with you. Our team will ensure you’re getting the full value from the plan you choose. You can reach out to support@vagaro.com or call 925-464-1932 Ext. 2. and a member of our team can assist.

Replied June 2026

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AM

Alessandra M.

Verified reviewer

Music

10000+ employees

Used monthly for more than 2 years

Review source

Reviewed July 2026

The calendar savior

5

Total automation of secretarial tasks. Vagaro eliminates the dozens of back-and-forth emails required to book a simple appointment, freeing up my valuable time to focus on higher-value administrative duties.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We use Vagaro to manage our rehearsal studio rentals and our music academy classes, and this software has literally saved my daily organization.

Cons:

While the tool is perfect for standardized service management, I find it a bit rigid when handling exceptional events

Vendor Response

Thank you for the fantastic review, Alessandra! We’re thrilled to hear Vagaro has helped simplify your scheduling, automate tasks, and save you valuable time managing your rehearsal studio rentals and classes. We appreciate your feedback on flexibility for unique events and are grateful for your support!

Replied July 2026

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SL

Sai Akshith L.

Verified reviewer

Education Management

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed July 2026

Efficient Scheduling and Reliable Operations Management

4

Vagaro provides a reliable and scalable platform for managing client appointments and business operations smoothly, making it a solid tool for service management.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

It has robust scheduling features, intuitive appointment management, and streamlined payment processing which helps improve operational efficiency.

Cons:

The advanced reporting and customization options could be more flexible to better support complex, data-driven workflows.

Vendor Response

Thank you for sharing your thoughtful feedback! We’re glad to hear Vagaro’s scheduling, appointment management, and payment features have helped support your operations. We appreciate your comments about reporting and customization and will continue working to enhance the platform. Thanks for choosing Vagaro!

Replied July 2026

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Showing 1 - 10 of 3644 Reviews

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## Vagaro FAQs

-   What is Vagaro used for?
    
    Vagaro is used for business management for wellness, beauty, and fitness companies. The platform allows locations to list available appointment slots that are searchable and bookable via the web or the Vagaro app. Through Vagaro, users can market appointments and send customer reminders. Vagaro also offers POS hardware and payment processing options.
    
-   How much does Vagaro cost a month?
    
    The cost of Vagaro per month depends on the number of calendars a business needs to manage. The lowest-priced plan is $30 per month and includes one bookable calendar. Each additional calendar will add to the monthly cost. Vagaro also offers custom pricing for enterprise solutions and provides a free trial.
    
-   What are the different types of appointments for Vagaro?
    
    According to Vagaro customer support, multiple appointment types can be used to manage client bookings. Appointment types include new request (NR), new non-request (NNR), return request (RR), and return non-request (RNR). The categories are determined by whether the client is new or returning and if they are requesting a specific service provider. These appointment classifications can help businesses track customer retention and booking preferences.
    
-   How many customers does Vagaro have?
    
    Vagaro supports over 90,000 businesses daily. Vagaro customers include nail salons, tattoo parlors, pet grooming parlors, med spas, chiropractors, personal trainers, dance studios, and gyms. Through Vagaro, users have booked over 136 million appointments, and $4.08 billion in payments processed, showcasing the company’s expansive reach.
    
-   What are the benefits of Vagaro?
    
    Vagaro offers several advantages for wellness, fitness, and beauty businesses. One key benefit is the centralization of scheduling, payment processing, marketing, payroll, and inventory management. Teams can all work from a single platform to streamline client engagement and operational efficiency. Vagaro is also scalable, supporting businesses of various sizes and adapting to growing operational needs.
    

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