Advance software made simple, ensuring best customer experience
Value for Money
We are a 10+ outlet spa chain growing rapidly, using Zenoti since February 2015. Zenoti helps us manage all our business from a single platform.
Automated package & membership expiry reminders help us improve overall customer experience & increase membership renewals with no involvement of employees. With Zenoti’s prebuilt reporting, we save 20 hours per center per month in computing employee commissions.
Zenoti's Inventory module is also quite robust and handy. We have been able to reduce our inventory costs by as much as 20% by managing all the orders centrally. Besides this, we also get better control & visibility on branch wise stock availability.
Zenoti makes it easy to track the consumption of technical products through service recipes. Tracking inter branch transfers is no more a hassle. We save around 10 hours per month per center in just this activity.
Overall, it’s a fantastic platform for spas and salons.
Nothing specific I could think as most of the issues are handled on time by their customer success team.