Salonized software


41 reviews(5.0/5)
41 reviews(5.0/5)

Salonized is a cloud-based salon management software designed for salons of all sizes. It offers appointment setting, payment management and marketing functionalities within a suite.

Salonized features appointment scheduling, which allows users to schedule appointments from their websites and Facebook pages. Once an appointment is scheduled, Salonized sends automated email and message notifications to customers, thus reducing the number of no-shows.

Salonized features Salonized Register, which allows customers to make payments online using their credit cards. Once a payment is made, the software also creates and sends automated invoices to customers by email.

A key feature of the software is the marketing module, which allows users to send targeted emals and text messages to their customers, such as birthday wishes and special offers. With the help of this functionality, users can build loyalty and reward programs aimed at improving customer retention.

Salonized is available on a per month subscription basis.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

41 Reviews of Salonized

Showing 1 - 20 of 41

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  • Rachel from Onami

    April 2018

    Great program with a lot of possibilities

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easier administration

    Pros

    Great program with a lot of possibilities. Excellenct customer service. I'm very pleased with it. A Salonized app would make it even better!"

    Cons

    I would really appreciate it if we could plan customers ahead. So repeat every 2 weeks for example. Also a proper app.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Maaike from ToLiveFit

    March 2018

    Very happy!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very happy with this program. It says enough that I could test it for free for a month :) For the time being I'm only using the billing system and my invoices have never been made so quick. I know where I need to order of and what my stock is. I wouldn't want to work without it!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Monique from MONIQCARE Massagepraktijk

    March 2018

    Perfect support for my practice! Perfect support for my practice!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software gives me more time and rest because it works good. I usedLast to send my confirmations and my reminders by What'sApp daily. Now it is going automatically. I cannot make mistakes in this anymore. I can send an invoice easily. Clients have the possibility to pay forward. (iDEAL) I get compliments for the easy way they make a booking. I am online 24/7 so I am always available to be booked. And last but not least it gives me a very professional image.

    Pros

    "I'm really happy with the support that Salonized gives me. It gives me peace of mind that matters are handled automatically, for example confirmations, reminders and payments. Clients give me compliments because of the professional appearance Salonized has. Needless to say, I can recommend it to anyone!".

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Edyta from House of Green

    March 2018

    Wonderfull!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    "I'm super happy that I could try Salonized for free for a month! It's the ideal way to see if the system fits to your needs. I've been really impressed with how the program works! It's so compatable with my branch! It's practical, easy to use and the customer service is wonderful! I'll definitely continue using Salonized after this month! LOVE IT!".

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Helen from Helen Vlietman PMU

    March 2018

    "Very practical program. A lot of explanation during the 'startup', via telephone but also via chat

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    "Very practical program. A lot of explanation during the 'startup', via telephone but also via chat inside of the program. Fast response, even in the weekends sometimes. There is some trouble with the software every once in a while, but they' work on it immediately. I wouldn't want to work without it. They even uploaded my intire customer file into the program without any trouble.".

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Claudia from Claudia4Beauty

    Number of employees: 1 employee

    September 2017

    Super package and support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    More time for my clients and more attention for my clients without my time, salonized works for me.

    Pros

    "Very nice and simple package with the most comprehensive possibilities. So glad I started selling Salonized. Super team as support, you always get a quick answer to your questions".

    Cons

    The time doesn't walk with you during the day. It would be nice if it does while you work in your salon.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ine from Ine Waarts HuidXpert

    Number of employees: 1 employee

    August 2017

    Easy, intuitively, quick

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This program works very swiftly

    This program works very swiftly, easily and intuitively. Also, the helpdesk is extremely helpful, quick to answer questions and easily accessible. I am very satisfied! :-)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Cynthia from Petite Beauté

    August 2017

    Best Option

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    it just does everything i need to for my salon & i've recommended it already

    Pros

    It has preatty much all you need from appoitment to client database, history of sales & services, inventory... And the customer support is simply the best i've ever dealt with.

    Cons

    There is nothing i dont like i would just love some upgrades such as loyalty point and birthday reminder (instead of having to go check manually)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Debbie from Beautysalon Pure

    August 2017

    Extremely user-friendly and it offers a solution for everything.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I was able to work more efficient with Salonized, and gained customers through the low-threshold online plan system. There has been less no-shows, if any, because of the easy-to-set reminders and much less administration due to automatic rapports. There could still be features added to make it even easier for me, but Salonized is ongoing in development, so I expect this will happen soon!

    Cons

    There could still be features added to make it even easier for me, but Salonized is ongoing in development, so I expect this will happen soon!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Inge from Pedicuresalon Voetje voor voetje

    Number of employees: 2-10 employees

    August 2017

    Should have done it much sooner! Should have done it much sooner! Great product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have more time to do other things. People easily make appointments online.

    Pros

    Should have done it much sooner!

    Switched from another online calendar. I should have done that sooner! My clients never have problems with booking appointments. It's always carefully organized. I can see a clear overview of everything and it saves me a lot of time! Great support team, too. If I have any questions, they respond quickly :)

    Cons

    There could be introduced a kind of picture of feet so that we can draw into these pictures and sign the problems on feet.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Vanessa from Kapsalon ferro

    August 2017

    Very satisfied.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The calendar is very easy to use and the chat support is excellent.easy to works whit the kassasysteem. Regularly updated and quickly answered.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Belinda from LIN Huidverzorging, Elst GLD

    Number of employees: 1 employee

    August 2017

    Excellent sytem!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This professional system perfectly fulfills my needs. For myself and my customers, it is very pleasant to use. Customers can even schedule their own appointments. The ability to pay in advance has received excellent feedback from my customers as well. Nice, smooth service from the Salonized employees. They take good care of the wishes of the customer. I am very satisfied and definitely recommend this system.

    Cons

    I'll wish that I could send the reviews to my website. I have no other things that I like least about Salonized.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lyonne from medisch pedicure lyonne

    Number of employees: 1 employee

    August 2017

    Very good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very good!


    Salonized is perfect for me. I only use the agenda function, but I should have done this much sooner. In case of problems, you get super support and it's quick. Definitely recommended it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Michaëla from Mi-Wellness

    Number of employees: 1 employee

    August 2017

    super! Since October 2016, I have worked with Salonized and I think the system is very user-friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Since October 2016, I have woeker with Salonized and I think the system is very user-friendly and that it becomes more and more convenient with use. I have been very satisfied since I started with this system.

    Pros

    Now the appointments are neatly confirmed and reminders are sent out and I am able to produce attractive invoices. Everything is being kept in good standing within the reports. It works very efficiently. The Salonized customer service is extremely helpful and friendly! I can definitely recommend it to any practice/salon.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mandie from Dermis Aesthetics Ltd

    Number of employees: 1 employee

    July 2017

    Excellent But it is not flexible enough to capture very important information

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's a really good system, users find it very easy to book and the bookings are clear to the practitioner, the booking system is incredibly straight forward for the customer

    Cons

    The system should be more simple to customise by the user for example the booking page should have other options for the customer to complete which could be selected or not by the owner date of Birth or marketing information

    Review Source: Capterra
  • Nyk from Jack Rabbits & nanoo

    July 2017

    Affordable, Reliable and Supportive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the constant new features being implemented by the customer demand. I love the ease of use of the system and the great reports that give me daily and monthly chart based visuals on my business.

    Cons

    Lack of social media links to reviews and I would like to see more business marketing tips or any tips to improve small business.

    Review Source: Capterra
  • Ann Marie from Chic-beautyuk

    Number of employees: 2-10 employees

    July 2017

    The system works fantastically well for me I'm very pleased.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Makes my business run smoothly. The booking system runs perfectly for me . I've now linked my personal google calendar to salonized that's makes my life so organised being a small business . Customer service have been fantastic always answer your enquirys promptly.

    Pros

    The system saves me time which I love.
    I wouldnt be with out it now .
    Before I used a dairy & pencil .
    I can be away from my salon and still check and take bookings.

    Cons

    you can't see your deleted booking if you've made a mistake .

    Your feed back can't be tranfered to your face book or website .

    I think your text messages should be free or run from your own net work .

    Review Source: Capterra
  • Jay from High st beauty

    Number of employees: 2-10 employees

    July 2017

    I love how easy it is to use and how there is someone to answer questions fairly quickly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    That it has made my life easier, with bookings and the running of accounts stock takes and being able to log in remotely from the salon

    Cons

    That you can double book a room, this idea I put forward and was told it would be done well over a year ago. Plus I don't like that we can't print ea h therapist day list only the whole week, or all therapist

    Review Source: Capterra
  • Stefan from Centre Cosmetique Carmen

    Number of employees: 2-10 employees

    July 2017

    Easy to use system that covers most of what we need as a beauty salon.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The fact that we can look into and update our schedule anywhere we are, even on our phone. Besides that it has a lot of usefell features like reporting. And the support team does great work. Easy to access and will do anything to help you.

    Cons

    At some points input could be made better, like adding a service or product when entering an invoice.

    Review Source: Capterra
  • karen from dermatopigmentatie

    July 2017

    The best program for my business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its's dummy proof and quick! anyone can work with this program.
    You can upload anything from your client and you can make a lot automatic like feedback mail, reminder of appointment

    Cons

    they do not work Costum yet, So If you need some extra's and you want to pay for it, They struggle a bit. But in time I think they will do because we want to pay for it.

    Review Source: Capterra
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