BusyPaws
About BusyPaws
BusyPaws Pricing
All plans include live customer support, unlimited access, data storage, and record keeping.
Starting price:
$79.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for BusyPaws
1 - 5 of 41 Reviews
Lisa
Verified reviewer
Professional Training & Coaching, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Makes running my dog training business easy
Great Customer Service and best option for dog trainers
PROSLove the dog profiles, the ease of adding notes, scheduling, and adding dog birthdays!
CONSCan't integrate with square invoicing, can't integrate course with thrivecart and my evergreen funnel so still am paying for a separate program for that.
Reason for choosing BusyPaws
I used to use pocketsuite and acuity (a combo of both) and even though paying for both was still slightly cheaper, the customer support and both suck.
Reasons for switching to BusyPaws
Wanted to streamline and have better customer service
Sarah
Consumer Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
We Love Busy Paws!
- user friendly - always improving or adding new features that make it easier to do everything we need - amazing and fast customer support - highly customizable
CONS- it's got a lot of features so getting started can be a big learnign curve - sometimes it's hard to get things set the way we want to, but Busy Paws is always great about help and taking suggestions to improve. Our business is complex and it does work very well for most of what we need and is always getting better! - Still some improvements to be made for improving user friendly flow for customers, but it's always getting better.
Reason for choosing BusyPaws
Price point, and did everything we needed for the most part.
Reasons for switching to BusyPaws
Needed better client management especially for vaccination records
Jamey
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great for our small business!
Easy to use and set up. Great customer service. Price is reasonable.
PROSIt is easy to set up and use. The on-boarding process was simple. And the customer service is amazing
CONSIt's still growing so some features like an app are not available yet. But for us it doesn't make a difference
Reasons for switching to BusyPaws
Gingr was difficult to onboard and manage. I found myself not wanting to work on it.
Jennifer
E-Learning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed February 2023
BEWARE: LMS (online course creator) is incredibly misrepresented.
My overall experience with the CMS was good. The software has a lot of functions that save time and help me stay organized.However, the misrepresentation of the LMS is so disappointing that I would not recommend Busy Paws.
PROSI like being able to create templates and automatic messages based on an event. They offer document management, so I can send multiple docs with one click.
CONSBusy Paws advertises that the Learning Management System is comparable to "Kajabi or Teachable, built for dog trainers." This is misleading and FALSE. The LMS is nothing like Kajabi or Teachable.If you plan to use the LMS, look elsewhere. Pricing for Busy Paw's CMS and LMS is equal to or greater than Acuity tiers with any LMS (Teachable, Kajabi, Ruzuku, LearnWorlds, etc.), but they do not offer the same feature list. Instead, they offer a bare-bones WYSIWYG without the ability to add templates or columns, in-line images, or any formatting aside from text. No embedding or ability to open links in a new window.No ability to resize images. Images size to fit, so they are huge and grainy. No assessment features, quizzes, or surveys.There is no way to track courses. 'Courses Completed' is not accurate. I have to log in to the client to see the progress.No landing page or ability to preview courses. I must build a page from the ground up to showcase my courses. Then maintain it.The client must go through the onboarding process to sign up for a course. While the Client Management System features are great, the Learning Management System is seriously lacking and should not even be called an LMS.
Reasons for switching to BusyPaws
I wanted to integrate my courses into one place. This seemed to be comparable to Acuity and Teachable monthly. I didn't know how poor the LMS stacked up until I was in course creation. I trusted Busy Paws when they said they had a comparable product, and they let me down. Foolishly, I paid in advance for two months free, and now I can not get a refund for months unused.
Christina
Consumer Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Initial Thoughts on Busy Paws Set Up & Purchase
I have had a great experience so far. The 30 day free trial has been so valuable to take my time ensuring the software will work for my business, and I have gotten prompt responses from BusyPaws whenever I had a question or status update. We are wading through the set up and I'm so excited to launch for our customers!
PROSI had trialled a couple management softwares and knew more or less exactly what I wanted. Busy Paws let me right into their software as a free trial to start exploring and playing around! This was a huge selling point for me as I was able to go through the features and functions at my own pace in between appointments and I didn't have to try to ask everything in a 30 minute zoom call demo.
CONSI have read complaints from others about the difficulty with learning the software and getting set up. My team member and I are decently tech savvy and have found that the software is detailed and complex, but that it is reasonably straightforward to figure things out on our own between the helpful tutorials that are pinned to each page. It certainly is not as simple and user friendly as other software I viewed, but those did not do what I wanted them to and were not nearly customizable enough! I feel comfortable that if any bumps come up I will get a quick response by e-mail from BusyPaws.
Reason for choosing BusyPaws
BusyPaws was the only one that had all the features I wanted for my business and my customers. Paw Partner was not customizable enough and would have been more expensive. Pet Pocketbook did not have the ability to set staff availability & assign services.