It Has improved my productivity and scheduling immensely I’m able to schedule the whole year out

I like I can keep up to date on my schedule and clients wherever I go. My files are with me, I can communicate with my client. I can fill a spot easily if there is a cancellation. I can easily move appointment from one groomer to another.

If I Im in a dead spot no access. I can see when clients communicate other my groomer but not what my groomer says without opening it up If I wanted to take a week off I wish my repeat appointments would drop down one eeek to avoid holidays and vacations It doesnt notify me when someone cancels their appointment when it asks to confirm appointments. Need a tab for Veterinary contact and place to write medical issues

I have never had such reliable support.

I like how there are less steps for everything compared to my old software company. They listen and take into consideration the needs and ideas from the businesses they support. My payroll has become soooooo easy....

There are a few minor tweaks that could be adjusted. Not being able to merge clients, or move pet's to another owner if they are rehomed. The product does not integrate with the Square register unfortunately. My register is only a few years old and I am not about to replace the register with a terminal.

Surprise increasing for product after you put all of your clients and schedule your year out

Horrible company! Loved software, built my business with it then surprised me with huge increase! Do not trust them! You will put all of your clients in the system, book your whole year then went from $39 a month to $200 month! No way. Then to be nice said I could pay $100 monthly. Should be reported to the bbb. I will contact all Orange County groomers to never use them!

Price increase more than 4x original agreement

It's been amazing. We really enjoy using it and appreciate the groomer friendly system.

It's very user friendly. The reminders work way better than previous systems we used. It also helps the business by having a card on file.

With multiple groomers it would be nice to have more SMS. Also grooming notes on multiple dogs will show up on the other dog's file.

Very happy bunnies over here in the UK :) thank you!

Fantastic, quick and lovely responses whilst feeling our way around the software..... go, team!

lack of the above! is this really too short to be accepted? i am trying to leave you a great review here! ;) every time i hit 'submit' i'm back to this....

The easy 2-way text communication with clients is definitely impressive.

The ease of use, especially regarding support, is the best I've experienced yet.

The only issue I had was that they don't transfer actual appointments from your previous software, only client lists and pet lists.

Phenomenal!

MoeGo is the best and somehow keeps getting better!!!

I have no complaints they do everything they can and go out of their way to fix any issues immediately.

I love it , has helped me a lot and get organized. Thank u Morgo

This program has helped me a lot , it’s really organized , easy to use , love the fact that the program helped me a lot to get connected with my client

The part that I don’t like from the software is that I’m not able to download a picture or a flyer for the mass test

So far this has been a very positive influence on my business. I have been able to set up the basics, use the software, and get any support needed very quickly.

Love that you can customize many aspects, and manage your customers easily. Reports are also great. Customer service is stellar!

Reporting could have more customization to fit needs. Vaccinations are always a cumbersome battle, ease of entering all that is related to these.

I’m very happy with this software. I tried another that has been around a long time and they fell short! I don’t know how I survived without MoeGo.

The ease of use! It’s very simple and quick to enter in new client information or to create an appointment. I love that there’s a place for vaccinations and a reminder option.

The price jump for 2 way messages is pretty steep. I don’t send too many so $30 is a lot. But it’s so handy to stay in one app instead of switching to my phone to message a client.

Moego is my virtual assistant. It saves me time by weeding out people who would waste my time making appointments that they have no intentions of keeping. People that don't confirm get cancelked. If yhe program would that part, I would be a happy camper!

Online booking, and reminders. This use to slow me down trying to make reminder calls at the end of an exhausting day.

I would like to know my analytics,but that is an additional fee.

Great

Very easy to switch with clients. Customer service is terrific as well

Was expensive to go from no text with client to text with clients.

it's great for accessing a LOT of info on your clients and their pets quickly. Rescheduling and rebooking are a breeze and the notifications feature is great for keeping clients in the loop.

I bit the bullet and PAID for an app for my mobile grooming business. I'm glad I did! Both the desktop and mobile versions are very robust, but I prefer the mobile version. I like that you can access notes on your grooms, upload a picture of the pet, and add notes to both the record and the individual appointment. I like that you can text or call via the app and the ease in changing an appointment or rebooking is unsurpassed! I'm new to mobile and still filling my client list but I look forward to utilizing the automatic scheduling feature that will locate upcoming appointments in the same area and drop the appointment I'm booking into a slot that makes the drive more economical. I'm sure there will be a lot of data generated once I fully utilize all of the features, and I can't wait to see how my business grows in real numbers! Thanks guys!

The desktop version requires appointments to be made for each pet separately, where the mobile app lets you pick and choose the pets from a list, as well as the services each of those pets will receive, prior to setting the date and time and automatically factors in all of the times needed for all services in 1 fell swoop.

I use Moego daily (all day) in scheduling, etc. for our 8 full time groomers. It is an easy, functional & user friendly system.

Moego is very user friendly. We use it daily for our mobile grooming business.

I do wish that the app and the desktop version were exactly the same. As the admin I use the desktop version the most, but when training new groomers (who solely use the app) it is difficult to show them many things without using the app as well. There are also many little things that I hope are implemented soon that would make my daily use better.

MoeGo has helped take so much off our plate and given us everything we need to keep our customers and our mobile techs happy.

Their customer service is top-notch! They always respond, respond quickly, and answer questions thoroughly. They take note of and implement customer ideas, and roll out improvement after improvement of their already great software.

Can't think of much negative to say at all, except I wish they integrated with our other apps, which would be extremely helpful.

It is very user friendly. Customer service is great!

The price of texts is quite high compared to other programs

MoeGo is the very best software for dog grooming! We own a grooming salon and are growing so fast. MoeGo is having no problem keeping up! We recommend it to any groomers in our groups who are looking for a new way to organize and run their grooming business. AND...The customer service is excellent. I have never had to wait for more than a minute for my question be be answered! Use MoeGo...You will not regret it!!

There is really nothing that MoeGo does not do wonderfully!

Been using Moego for years for my business and it is awesome

Would love to look up dogs by breed. In my area I get notifications when someone finds a lost dog and it would be nice to look up Schnauzer and see all the schnauzer’s I groom and look to see if it is them by contacting the owners

I wouldn't work without itIt has been a good working relationship and I admire the way they always get back to you if you have a problem,

Great customer support and available 24/7 important when you live outside of America

A bit expensive for us Aussies but I have yet to be disappointed

Wonderful

Ease of use! Extremely user-friendly and easily integratable with Square

Needs to be more customizable as far as running reports, and only being able to use excel. Would like to be able to use or integrate with different programs.

Good Experience

Is very friendly and easy to use specially on the phone or tablet

The interaction in the computer is more difficult. Needs more filter like: see all clients with expired vaccines

Everything about MoeGo is good. Because is the only tool I need to keep my business running during my active days and my days-off.

Nothing at this moment.

This is the most user friendly software I’ve tried. It’s my 3rd one in 6 months and 5th since starting my business. It is by far the easiest to set up and use. The customer support is second to none as well. They have live support that gets back to you really fast.

It is quite a bit more expensive. But it’s worth it to me.

I love their online booking, calendar view, optional features...everything!

Mone, if there's an issue moego addresses it fast!

Everything Easy to schedule with the pease of mind the our appointment are close to each other Have record of each conversation with my clients Be able to charge the client at the moment to increase my cash flow Be able to see my last appointment date and notes for each client in the main page Find clients around with one click.

After using this app, I cant believe how easy it was to schedule my clients. I was able to book clients more accurately. Using there map it shows the distance between each client and about how long the travel time will be. If I am running late or early i'm able to communicate by messenger, with a fast response time. I've been able to book more clients within my day. My clients are happy and so am I.