Startquestion

RATING:

4.92

(167)

About Startquestion

Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, educational institutions and more create online questionnaires for researching employees, clients and community. Key features include email marketing, question branching, custom survey URLs, customizable templates, multi-channel distribution and data analysis tools. Teams using Startquestion can add company or project logo to questionnaires and establish brand identity with respondents. Built-in graphic templates allow users to personalize the questions, titles, answers, progress bar, frames, background photo, messages, buttons and other content of the survey design. Additionally, filter questions can be applied using transition logic and rules, which ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Startquestion Pricing

Start - $49/month Business - $99/month Team - $199/month Enterprise - starting from $499/month

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

Slide 1 of 5

Startquestion Reviews

Overall Rating

4.92

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 167 reviews

Anonymous

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2017

Great tool to science research

Pros

+ Pulling data from repeat groups + Easy to use interface and export to excel. + survey interface + Ease to set up the tool.

Cons

Maybe, the Nordic languages are missing.

Ewa

Company size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2021

Not perfect, but giving great opportunities to collect and analyze the results

Pros

I like to create a report with the results, putting issues for myself, with the ability to choose and not always using all of them. Creation of reports on the basis of already created ones (copying and refinement).

Cons

Developing more complex surveys may be difficult sometimes.

Reasons for switching to Startquestion

Price is better, support is better.

Andrzej

Company size: 51-200 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2021

Reasonable tool that does the job

Pros

Rankings which allows me to compare NPS score for different data sources.

Cons

I have to filter each survey separately.

Joanna

Company size: 201-500 employees

Industry: Logistics and Supply Chain

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

FUNCTIONALITY

4

August 2021

Useful tools for surveys and tests

Useful tools - I mainly use surveys and recently a test. They are useful for various actions carried out by the HR and Marketing department - post-training surveys, satisfaction surveys, voting in contests, etc.

Pros

Generated reports on the collected results - I have a summary easily and quickly, filtering data is a very useful option. Creating surveys is simple and intuitive, you can also use ready-made templates, choose various types of questions, there is an option of individual settings in the survey (questionnaires, in-depth questions, etc.). I have access to archival projects.

Cons

The fact that I do not use all the available options that are incomprehensible to me from the short description and I do not know how to use them, e.g. Widgets, tagging responses, etc. I know that I could use Webinars on given topics.

Dorota

Company size: 501-1,000 employees

Industry: Broadcast Media

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2020

Webankieta

Pros

User-friendliness, up-to-date design, easy adaptation to mobile devices and great customer support.

Cons

Minor technical problems - reported to customer service on an ongoing basis.

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