All Startquestion Reviews
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Anonymous
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2017
Great tool to science research
Pros
+ Pulling data from repeat groups + Easy to use interface and export to excel. + survey interface + Ease to set up the tool.
Cons
Maybe, the Nordic languages are missing.
Ewa
Company size: 51-200 employees
Industry: Mechanical or Industrial Engineering
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
August 2021
Not perfect, but giving great opportunities to collect and analyze the results
Pros
I like to create a report with the results, putting issues for myself, with the ability to choose and not always using all of them. Creation of reports on the basis of already created ones (copying and refinement).
Cons
Developing more complex surveys may be difficult sometimes.
Reasons for switching to Startquestion
Price is better, support is better.
Andrzej
Company size: 51-200 employees
Industry: Telecommunications
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
August 2021
Reasonable tool that does the job
Pros
Rankings which allows me to compare NPS score for different data sources.
Cons
I have to filter each survey separately.
Joanna
Company size: 201-500 employees
Industry: Logistics and Supply Chain
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
4
FUNCTIONALITY
4
August 2021
Useful tools for surveys and tests
Useful tools - I mainly use surveys and recently a test. They are useful for various actions carried out by the HR and Marketing department - post-training surveys, satisfaction surveys, voting in contests, etc.
Pros
Generated reports on the collected results - I have a summary easily and quickly, filtering data is a very useful option. Creating surveys is simple and intuitive, you can also use ready-made templates, choose various types of questions, there is an option of individual settings in the survey (questionnaires, in-depth questions, etc.). I have access to archival projects.
Cons
The fact that I do not use all the available options that are incomprehensible to me from the short description and I do not know how to use them, e.g. Widgets, tagging responses, etc. I know that I could use Webinars on given topics.
Dorota
Company size: 501-1,000 employees
Industry: Broadcast Media
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2020
Webankieta
Pros
User-friendliness, up-to-date design, easy adaptation to mobile devices and great customer support.
Cons
Minor technical problems - reported to customer service on an ongoing basis.
Dagmara
Company size: 501-1,000 employees
Industry: Telecommunications
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
August 2021
Intuitive, easy to use, containing all the key functionalities needed in the daily work
Pros
My favorites are online reports, which allow you to view the result on an ongoing basis if someone does not have access to the tool. Zero effort in generating such a quick report. A perfect overview of each touch point, the result in a simple, graphical form. The introduction of a new questionnaire is simple and quick, which works well with ad hoc surveys.
Cons
I miss a better form of categorizing the client's voice that can be implemented in the tool itself by the client.
Jakub
Company size: 201-500 employees
Industry: Computer Games
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
September 2021
On the market scale of such platforms, it believes that the price-quality ratio is appropriate.
Pros
Help on your part in case of any problems. The help of your [SENSITIVE CONTENT] was a very positive surprise for me. I also appreciate that you are trying to develop them (I recently took part in a study with [SENSITIVE CONTENT]) and you are open to user comments. The tool itself is good for me and it is more than enough for my daily work, at the same time it is hard for me to find any technical aspect that I like the most.
Cons
Lack of extensive documentation for some functionalities, eg API. Unable to create survey folders. Some UI solutions, such as sorting questions, are unpleasant to use when compared to Qulatrics. However, as in the question above, there aren't any things I really don't like and that is why I would like to give up your platform.
Marta
Company size: 51-200 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
September 2021
A good tool for creating surveys with great support.
Pros
Quick help in case of problems, ease of creating surveys, intuitiveness.
Cons
No more complicated solutions (e.g. more types of filtering by questions, dynamic display of questions instead of new sections, no possibility to easily do multilingual surveys, no possibility to do the same question for several groups, where there is only one answer in the cafeteria) answer with another word.
Beata
Company size: 10,000+ employees
Industry: Insurance
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
FUNCTIONALITY
5
August 2021
A lot of interesting functions and graphically attractive
Pros
Many various forms of questions, also in a graphic sense (this makes the respondent not bored) + ease of use
Cons
I miss some features, most probably the ability to conditionally display individual questions (and not just pages). That way, even if I only have one question to be conditionally displayed, I have to put it on the next page.
Agata
Company size: 51-200 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
August 2022
my choice
Pros
intuitive tool extensive range of functionality advanced options for professional researchers efficient and quick service support
Cons
no free option, not even for student research
Joanna
Company size: 10,000+ employees
Industry: Insurance
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
August 2021
A wonderful and very intuitive tool
Pros
I like that everything has been thought out. You can create a professional script that looks like a research agency
Cons
The possibility of automatic versioning of the question content by gender.
Karina
Company size: 501-1,000 employees
Industry: Design
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
September 2021
Very cool tool with many features but too little visual.
Pros
Ease of transferring questions from other surveys.
Cons
How to write changes to questions - often I 'succeed' exit the question without saving changes. Can't they save in real time?
Sylwia
Company size: 501-1,000 employees
Industry: Farming
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2021
Huge support
benefits - saves our time and money for preparing surveys, collect them, create reports
Pros
intuitive system, helpful survey templates, suport from Startquestion, easy to use, easy to collect opinions, easy to create reports, saves time
Cons
was not such a thing, beacuse all was useful
Reasons for choosing Startquestion
Much more intuitive, better price-quality ratio
Dorota
Company size: 501-1,000 employees
Industry: Medical Devices
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
August 2021
Visually attractive and professional surveys
Invariably, I am very satisfied with the Startquestion tool, it has all the functions I need, it allows me to create transparent, visually attractive and professional surveys. Another advantage is the kind and always helpful support team.
Pros
In addition to the functionalities and visual aesthetics of the surveys, I especially appreciate the ability to download the results in several formats - from an Excel table to a ready report in Power Point.
Cons
I did not have the opportunity to come up with an element that would not suit me or irritate me.
Agnieszka
Company size: 51-200 employees
Industry: Publishing
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
July 2021
Intuitive, simple tools with the world class support
Pros
Intuitive and simple process of creating a survey.
Cons
It's hard to find something I don't like. Sorry.
Anna
Company size: 11-50 employees
Industry: Design
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
August 2021
I have been working in it for several years and still satisfied
Pros
Creating a survey. Then everything seems clear to me, and the fact that I can see at any time what it will look like from the customer's perspective (draft filling).
Cons
I had the biggest problem with changing the order of the questions.
Aleksandra
Company size: 10,000+ employees
Industry: Banking
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY