Typeform

RATING:

4.7

(850)

About Typeform

Typeform is an interactive data collection tool that lets you create forms, surveys, and quizzes that people enjoy answering. By asking questions one at a time, you get more thoughtful responses and higher completion rates. Plus, Typeform’s conditional logic lets you build unique journeys, giving each respondent a personalized experience. Keep audiences interested with beautifully designed templates, a sleek interface and a complete media library. 

 But it doesn't stop there. Typeform offers a range of features to supercharge your data collection efforts. Integrate your forms with your favorite tools and automate workflows to save time and increase efficiency. Robust analytics get you valuable insights to make data-driven decisions. From lead generation and customer f...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Typeform Pricing

Free Plan: free to collect 100 responses per month with typeforms of up to 10 fields. Basic: $29/month (or $25/month when billed annually) to collect up to 100 responses from unlimited typeforms. Plus: $59/month (or $50/month when billed annually) to collect up to 1,000 responses from unlimited typeforms + everything in Basic, remove Typeform branding, custom domain, and more. Business: starting at $99/month (or $83/month when billed annually) to collect up to 10,000 responses from unlimited typeforms + everything in Plus, drop-off rates, priority support, and more. Other paid plan features include Logic Jumps, respondent email notifications, hidden fields, and online payment collection.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

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Typeform Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Typeform

1 - 5 of 835 Reviews

Jon

E-Learning, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2020

Great UI

User Profile

Ali

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Typeform Makes Complex Automations Easy

Our team and clients love how easy and fun Typeform is to use! We get great feedback on the experience!

PROS

We love using Typeform to simplify automations. We have a client that we needed to create a vetting process for securing a rental. We created an automated form to approve them for a rental and direct them to the appropriate rental to purchase based on membership level/event needs. The best part is Typeform integrates well with many of the other platforms we are using! We've set up several direct connections and zaps!We also use Typeform as a lead generator and for fun customer experience activities for our clients.

CONS

While Typeform allows for the best design experience out there, my only wish as a designer is that we had a little more flexibility on font sizes/question placement on the slides. However, not a dealbreaker and many design work around options.

Reason for choosing Typeform

Typeform allows you to create a fun user experience and create an unlimited amount of automations.

Reasons for switching to Typeform

User experience -- Typeform is so much more fun and you can create so many custom automations that Google does not allow!

Vendor Response

Thanks for the review, Ali. We're thrilled to hear you love using our platform and are happy with our current offering of integrations. We'd love to learn more about how we're helping you and your team with your day-to-day projects. If you're open to chatting and sharing your story with us, please reach out to us at: customerevidence@typeform.com

Replied October 2023

Yasin

Food Production, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2023

Fantastic tool for designing good looking and effective forms

Typeform's a very handy tool for setting up complex forms for data entry. We mainly use it to capture field data, but since we started using it, we've seen so many areas where it could make our processes better/easier. I think it's a very handy tool to have regardless of industry or size of your business

PROS

The mobile usability is it's best aspect by far. We mainly use it to capture data on the field and being able to use it smoothly on mobile is a huge relief. I also really like how extensive the template library is. We haven't had to design a form from scratch so far

CONS

It has very limited PDF editing features. It would be good to have basic e-sign elements as well for PDF forms

Reason for choosing Typeform

The price was a big consideration for us and Typeform has the best pricing options for the submissions we receive

Reasons for switching to Typeform

Google Forms didn't go past very basic forms, mainly for one-off use. We needed more advanced form fields, so we decided to make the switch.

Rupa

Hospital & Health Care, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2024

Its an easy to use survey platform

PROS

Its easy to use. Can create and customise a form in a few clicks. The UI is intutive .

CONS

Creating translated surveys in typeform is a little tricky

Adrian

Verified reviewer

Used free trial

Review Source: GetApp

OVERALL RATING:

1

Reviewed October 2014

Disappointed; significant number of results lost

Typeform don't make it obvious, but they do NOT store partial or incomplete results. In my survey over 120 people started the survey, only 55 completed it. Partial responses would still have been hugely valuable to me, but they're not available with Typeform. They ARE available with SurveyMonkey. I wrote to TypeForm with feedback. Their response "About the issue with not-saved responses, it's the kind of confusion we try to avoid, asking users to test carefully their typeforms before using them..... we are not looking to implement this feature in the near future" So a warning to people: If any response (partial or full) is valuable to you in a survey, please be aware that TypeForm doesn't store the results until the final page where the person clicks "Submit".

PROS

Beautiful looking surveys, easy to setup, fantastic analysis tools.

CONS

Doesn't save partial responses. Some concern, as 3 seperate people reported not being able to submit at the end.

Vendor Response

Hi there, Thank you for your feedback. There is an issue around the legality (and morality) about storing answers a respondent gives before submitting. In paginated surveys such as those built with SM, the respondent needs to click on a "Next" button to go to the next page of questions. And in case the survey only has one page and the respondent does not click "Done", SM does not save the answers either. To improve your completion rate, apart from applying a design or making colors and images fit your brand's, make sure to use picture choice and multiple choice whenever possible. Also use Long Text fields only when absolutely necessary and try to keep your survey as short as possible. The average completion rate our users are getting is 55% (which is considered high in the online survey industry) and we've seen some typeforms which follow these guidelines get completion rates as high as 80%. It's unfortunate you only realized we don't save non-submitted answers after publishing your survey, and I'm truly sorry about that. If there's anything I can help you with, don't hesitate getting back to me. Pedro

Replied October 2014