Typeform

RATING:

4.66

(675)

About Typeform

Typeform is a cloud-based survey management solution designed for companies of all sizes. It offers survey design, configuration, distribution and analytics within a suite. Typeform features survey design, where users can design customized surveys using a drag-and-drop interface. The templates include different types of questions, such as short-text answers, multiple choice questions, long-text answers, picture selections and drop-down menus. Users can also add photos and videos for each question. Users can distribute surveys using on-site pop-ups and push notifications. Typeform also offers reporting and dashboards, which allow users to track performance metrics such as unique visits, responses and survey completion status. Users can also view survey response...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Typeform Pricing

Free Plan: free to collect 100 responses per month with typeforms of up to 10 fields. Basic: $29/month (or $25/month when billed annually) to collect up to 100 responses from unlimited typeforms. Plus: $59/month (or $50/month when billed annually) to collect up to 1,000 responses from unlimited typeforms + everything in Basic, remove Typeform branding, custom domain, and more. Business: starting at $99/month (or $83/month when billed annually) to collect up to 10,000 responses from unlimited typeforms + everything in Plus, drop-off rates, priority support, and more. Other paid plan features include Logic Jumps, respondent email notifications, hidden fields, and online payment collection.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

Typeform mobile view
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Typeform Reviews

Overall Rating

4.66

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Showing 1 - 5 of 657 reviews

Jonathan

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2020

Great UI

User Profile

Ömer Faruk

Verified reviewer

Company size: 11-50 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2022

Typeform has one of the most natural UI to design human centered forms and survey.

I have an extensive experience with software from the times of start-up to today. I would like to mention a specific case where we used software for an academic extensive survey. During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19. With the help of Typeform we have collected 11k of feedback from academics about their perceptions on how COVID changed their teaching in higher education. Thanks to the Typeform we collected a massive data that is used extensively for academic articles in Turkey.

Pros

As the title suggests, Typeform is for people who would like to ask opinions with style, rather than outdated web alternatives with boring designs. In social research, the first step to impress someone is to show them that the form or survey is specifically tailored to the user experience. With Typeform you can create this feeling from the introduction to the end of the survey. UI is very friendly and compatible with almost any device capable of web browsing. It is one of the true-responsive web applications out there. Not just user experience, but designing forms is also a breeze which provides new learners easy to control. Also for experienced form designing, logic system provides all the essential tools that one can possibly need.

Cons

Apart from the all responsive nature of user interface. Designing and editing form is currently for desktop browsers. Ablility to transform surveys into exams or quizez with audit support may extend the functionality further.

Reasons for choosing Typeform

User interface is the absolute answer.

Reasons for switching to Typeform

Because UI feels a bit outdated and design distract users attention esp, in responsive mode.

Logan

Company size: 2-10 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

December 2022

Simple yet effective tool for building forms and collecting surveys

The app is really simple but can generate complex forms with ease. I highly recommend it!

Pros

The number one thing that I love about typeform is that there are no limits to the amount of questions you can include in a survey. You can even include dynamic or conditional questions which make it super flexible and easy to collect data. There's also an easy-to-use interface and navigation which makes filling out surveys quick and painless! I love this tool. It's perfect for non-techies like me!

Cons

I wish they could add more dynamic form designs. The designs that they’ve already are great but I would love to see more of them.

Anonymous

Company size: 1 employee

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

2

FUNCTIONALITY

4

April 2021

Typeform has missed the boat

Once a real pioneer in terms of surveys, now simply overpriced and overtaken by better and, above all, cheaper alternatives.

Pros

Typeform offers many different question types and possibilities to design the surveys individually and intuitively. With dynamic fields you can target the user. Through the calculation function it is even possible to create a kind of order page.

Cons

The biggest problem with Typeform, in my opinion, is the prices. It offers great features, but especially smaller companies can't afford to invest that much just in a survey tool. Especially since there are now much cheaper alternatives that can fully keep up. In addition, last year even the functions for existing users were reduced, which in my opinion is an absolute no-go. This is an attempt to get users to choose a more expensive plan. Also, I find Typeform's advertising in Survey very intrusive.

Emily

Company size: 2-10 employees

Industry: Management Consulting

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

October 2022

Typeform Review

I love Typeform. I love that it integrates with our CRM and how easy it is to create forms. They consistently make updates to improve the software and make it even better as a marketing tool for its users.

Pros

Skip logic! Building forms with Typeform is almost like a game or a test because you have to think through situations and different paths people can go through filling out your form. The skip logic is crucial to having different pathways in one form for a custom experience.

Cons

The matrix-type of question isn't as customizable as I wish it would be. I guess it serves a different purpose than I assumed.

Reasons for choosing Typeform

Typeform is way more customizable than Google Forms. We opted out of Gravity Forms because we steered away from using WordPress softwares.

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