Intranet Connections Software


Intranet Connections is a cloud-based intranet solution for corporations, credit unions, banks, financial service firms, hospitals and more. The solution helps enable communication between employees and distribute company information.

Intranet Connections allows users to control document versions and review processes and also alerts authors when content is updated. The solution also allows users to create approval workflows, delegate content publishing tasks and assign access permissions based on employee level, group, or role.

Users can create staff directories, organizational charts and message boards for employee collaboration. The solution enables users to create a personal workspace and set alerts, follow colleagues and manage content subscriptions. Users can also communicate via live chat and message boards.

Services are offered on a yearly basis. Support is provided via email, phone and through an online help center.

Admin panel
Admin panel

Admin panel

Build tool

Build tool

Sample intranet portal

Sample intranet portal

Sample intranet portal

Sample intranet portal

Sample intranet portal

Sample intranet portal

Supported Operating System(s):

Web browser (OS agnostic)



15 Reviews of Intranet Connections

Overall rating

4.5 / 5 stars

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Showing 1 - 15 of 15 reviews

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Terri from Labrador-Grenfell Health

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Love this product

Pros

I love the support from the team - the software is #1, very easy to use.

Cons

The inability to do more with the AD sync

Review Source: Capterra

Trent from Planned Parenthood of Orange and San Bernardino Counties

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

User Friendly & Easy Tools to Build an Intranet Site!

Having the support of Intranet Connections has been such a pleasure. Whenever a ticket is submitted, someone responds very quickly, at most by end of day. The team has been very supportive and even developed specific patches that fixed issues limited to our environment. Couldn't ask for better support :)

Pros

Utilizing widgets to bring important information to the front and center for users has been the best part of the IC software. It brings a modern homepage for our users to visit and makes it easy to view. A key feature in conjunction with this is the Stats feature, which shows us that our users are reading the new content rotated. Also, the mega menu has helped us a ton in getting users to the right link, easier.

Cons

It can vary between internet browsers how the site reacts. I know that this is not on the software, as browsers continuously update and break sites regularly. But it's hard to recommend Internet Explorer to everyone for a consistent Intranet experience, while IE is a terrible browser in general.

I'd also like to request new widgets or tools that can really bring content to the front like a newspage. Something that can capture the user's attention and show new content has been released. Those type of tools can really help generate buzz and get more users involved.

Review Source: Capterra

Bronwyn from Sunova Credit Union

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Amazing support and great adaptability

Pros

I love that as a 'non-tech' person, I was able to rebrand our intranet with the help of our graphic designer (she has a great eye for what colours to use). I had to reference support blogs a few times, but there wasn't anything I didn't feel comfortable doing. I also really like the support that is available. They get back to you very fast and help work issues out. And honestly, most of my issues were that I wanted to something different, not that an issue with the software. We were able to successfully rebrand our intranet.

I like the ability to create different applications and that you can be pretty creative if you put your mind to it. We created a "shout out" app and didn't need to do anything special. It was as simple as adding certain fields to an app and adjusting the layout. Once you start to use the software a bit more, you realize most of the applications are the same base.

Cons

Although the simplicity is great, when it comes to the theme design, there are some items connected together that I wish weren't for example, if you change a colour of a title it could also change the colour in the mega menu. My designer also wanted more ability to change icons around, without having to do that for coding. A little more ability to customize would be nice.

The theme editor was also confusing at first and I had to some trial and error to figure out what items were affected.

The other annoying thing is that if you want to move files from one app to another or into a new site, you have to download everything and re-upload. I found the multi-upload feature hard to use too, so I ended up adding most files one by one. Moving 200 + files that way is very time-consuming, although worth it in the end!

Review Source: Capterra

Lee from Prince Evans Solicitors LLP

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Straight forward software with lots of options to produce a good user friendly intranet

It meets our intranet business needs. Our staff use it on a daily basis.

Pros

It requires minimal training for users and admin staff alike. It's very reliable. It has an abundance of features which allows companies to set up the majority of things an intranet should include.

Cons

We would prefer the distinction between an intranet and extranet to be more clearly defined but still within one licence. For instance, we would prefer the home page for an extranet to be different to the one for the intranet. I would like to see an improvement to Documents asset.

Review Source: Capterra

Cheryl from Peoples Trust Company

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Once you learn your way around, the possibilities are easy and varied. I truly love using it.

This tool acts as an easy to use interface to our users to access information, collaboration, documentation, scheduling, etc. This is helpful especially for our non-computer folks who need to access all of this on a daily basis. The fact that individuals and departments can control their own content is also a huge benefit.

Pros

First, the Customer Support. They are AMAZING! The software itself allows not only the admin to set pages but various staff members/departments. This takes the work load off our IT dept and gives more control to the individual users/depts. IC is such an easy interface for users to access a multitude of information, programs, documentation, etc.

Cons

It is very minimal - there are times I would like a little more freedom within the templates or trying to copy/paste a widget to another page. I also miss having a broken link checker. These are more minor personal preferences and does not deter me from the product. Again, have I mentioned how GREAT the staff is?

Review Source: Capterra

Josh from Abilene Teachers FCU

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

It is great intranet product that does everything we need it to do and more.

We get a great intranet that our employees love, and it is always up. It never has any problems that would cause it to go down.

Pros

As an administrator I like that the intranet software works and is not something that I am having to try and troubleshoot everyday.

Cons

There is nothing currently that we are not happy with, with Intranet Connections. We have been very pleased with them.

Review Source: Capterra

Greg from City of Guelph

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Good little product for the price

time savings

Pros

My favourite feature is the Impersonate option. As an admin it makes testing and troubleshooting significantly easier.

Cons

The permissions are clunky and confusing and could be improved. It would be nice to be able to customize some features, such as application feeds. Also, the accessibility of the product is severely lacking.

Review Source: Capterra

Kathe from Anderson Automotive Group

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Implemented a intranet site that was very helpful.

Pros

It was easy to use and to set up. Users were able to learn the system easily. It allowed us to go somewhat paperless without having to spend a great deal of money.

Cons

It did not integrate with other software we were using. It did not have e-signature on it. The hierarchy in the system was clunky. When people changed positions it was a lot of manual work.

Review Source: Capterra

Dave from Kemptville District Hospital

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Intranet Connections is a useful corporate communications tool.

Good communications tool. Electronic forms are nice!

Pros

As a corporation, we have been using Intranet Connections for a few years now. We do not use it to anywhere near its full potential but we have found it a useful communications tool.

Cons

It would be nice if the main page could scroll through the newest content highlights. The interface can be a bit clunky. For major updates it would be nice if there was a better installer. I find it a bit too manual.

Review Source: Capterra

Sheila from Homewood Health Inc.

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Overall I find the Intranet Connections software to be an effective intranet platform.

Pros

I like how easy it is to train other users on the platform since they often associate the design with folders on their computer so learn it quickly (rather than, for example, a WordPress site which can sometimes seem intimidating to learn).

Cons

I often come across really simple design flaws in certain applications or tools that could be easily addressed. For example, when setting up an event in the Training & Events Calendar, you can't set a time zone. When someone exports the ICS file to their Outlook, it puts the event in their calendar without "translating it" to their time zone.. so if the meeting is at 3pm ET but the registrant is in the Pacific Time zone, it puts it in their calendar for 3pm PT. I've flag this and other small flaws with the support team - they just say they'll put it on the consideration list for their next sprint but I never hear anything again and, so far, my suggestions have not been implemented.

Review Source: Capterra

Christine from Northern Savings Credit Union

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

We have been using Intranet Connections for 10 years and have been extremely pleased with the produ

Intranet Connections is a user friendly software solution for Intranets. The software provides many tools to keep staff informed, to house documents and much more.

Pros

We like the ease of use of Intranet Connections. We have kept the management of the Intranet to one person, but know that it could be managed by many people. By keeping it with one person, we keep a consistent voice on the Intranet.

Postings are posted in a consistent manner so that staff can quickly look at the news feed and pick up on what is relevant to their positions.

We have so many different options on how we post information. How we present information is endless.

Cons

Right now my biggest con is with the Photo Gallery and not being able to have pictures advertised as in the news feed right away. And if you go back into the picture on it is posted and edit it so that it can be advertise, it will show as Updated and not New.

Review Source: Capterra

Jeremy from Birch Communications

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Great customer support and very easy to use.

Active Directory synchronization.

Pros

The system integration and the upgrade/patching process is very user friendly and is one of the most appealing parts to IntranetConnections. The support is top notch. Not only did they respond and follow up in a timely manner, they changed their schedule to ensure that we had support and stayed until our particular issue was resolved. I would like to thank one of the rep as he was extremely professional and knowledgeable.

Cons

I really haven't run into anything that I like the least so I don't feel that I can objectively state anything here.

Review Source: Capterra

Andre from Plains Commerce Bank

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Intranet Connections is a great company. This has given our employees peace of mind and saved time w

File management, saving time, better internal communications, and sharing of resources.

Pros

It's very user friendly, it has many features, the fun and creativity never stops. And of course, the customer service is awesome. What I love about the customer service is the fact that you can call them directly and expect to talk to a real person right away. Unlike other competitors, intranet connections values customers and the staff is always happy to help. It is so easy to create sites and pages. I love the fact that we are given the option to choose between static and dynamic pages. We love the layout of the intranet and the drag drop features.

Cons

There are a lot of businesses that do not prefer cloud, however, I wish that Intranet Connections had that choice as well. I guess this is due to the dangers of cloud computing such as advanced persistent threats, and insufficient due diligence. Data stored in the cloud can be lost for reasons other than malicious attacks, CSA says. An accidental deletion by the cloud service provider, or a physical catastrophe such as a fire or earthquake, can lead to the permanent loss of customer data unless the provider or cloud consumer takes adequate measures to back up data, following best practices in business continuity and disaster recovery

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

The Intranet Connections platform is awesome!

Pros

We are able to customize the platform any way they like! One example includes the powerful workflows!

Cons

While we have it within our on-premises virtualized environment, it's not currently available in the Cloud.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Incredible Product at an Incredible Value!!!

Ease of use, happy employees, and easy on my tight budget.

Pros

Cost, Ease of Use, Support is always great with real people who actually work there. The extensibility of the product is fantastic. Beats SharePoint and all others in all the categories a business would need. Don't let the cost fool you. It's a beautiful piece of software.

Review Source: Capterra

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