About TestDirectly

TestDirectly is an intuitive web-based patient engagement portal that provides turn-key point-of-care testing solutions and connects laboratories and collection centers with patients, physicians, schools, employers, organizations, and government agencies. TestDirectly supports the collection and processing of specimens, the creation and delivery of reports, and the management of both payment and compliance to ensure a better patient experience.


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5 Reviews of TestDirectly

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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January 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Best system that takes care of all testing needs

The fastest turnaround time, our company uses TestDirectly as a single solution covering complete workflow of testing

Pros

One platform to run full cycle testing and reporting

Cons

Not sure, maybe interface could be uplifted

April 2021

Sarah from Northwest Pathology

Company Size: 201-500 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Great Portal System

My overall experience with TestDirectly has been great. Whenever I have a question or need assistance, I can reach out to the Help Desk and always get a prompt response. The staff are very helpful and friendly.

Pros

I like that clients can create orders on their end by inputting patient information and releasing the remote order to our LIS. This saves clients lots of time as they don't need to manually write in everything on the requisition. I also like the portal side of it and clients being able to review results as soon as they are resulted.

Cons

I found TestDirectly to be a bit confusing when setting up a Provider build vs an Organization build.

April 2021

CHRIS from Atlas Genomics

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

April 2021

Creating lab efficiencies with Test Directly

Wonderful platform which has secured significant laboratory business for our company by way of client customization

Pros

Customization: one example: The ability to create bar coding at point of order which allows rapid accessioning into our lab workflow

Cons

can be a bit complex, thus requiring savvy customer support (which they have)

Reasons for Choosing TestDirectly

The prime reason we selected TestDirectly was the customization along with their incredible support/technical staff. You will be hard pressed to find a more reactive and collaborative team than with TD.

Reasons for Switching to TestDirectly

In house system did not meet our ongoing requirements and had major flaws

July 2021

Derek from Lummi Tribal Health Center

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

Public Health COVID-19 Testing

10/10. There are a dozen pros to the one con so the amount of worth to have test directly increases our capacity, ability and performance as a public health department in our response to the COVID-19 Pandemic.

Pros

The online scheduling for patients, along with electronically transmitted requisitions to the 3rd party lab. no paper copies. faster processing and faster employee handling

Cons

The ability to link patient profiles to a patient's account on our end. Some of our patients are not tech-savvy

Reasons for Choosing TestDirectly

Previous supervisor suggested using test directly software for our clinic.

July 2021

Laura from Gather Labs

Company Size: 11-50 employees

Industry: Biotechnology

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Test Directly and [SENSITIVE CONTENT HIDDEN] are exceptional

Got hundreds of patients around the country operating smoothly everyday

Pros

Easy to use. Good layout.

Cons

None. No issues. All ran great.

Reasons for Choosing TestDirectly

NA