--- title: "PrintSmith Vision Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PrintSmith Vision. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PrintSmith Vision is a good fit for you!" source_url: "https://www.softwareadvice.com/print-estimating/efi-printsmith-vision-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Print Estimating Software](https://www.softwareadvice.com/print-estimating/) / [PrintSmith Vision](https://www.softwareadvice.com/product/211720-ePs-PrintSmith-Vision/) / PrintSmith Vision Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/211720-ePs-PrintSmith-Vision/) Reviews [Alternatives](https://www.softwareadvice.com/product/211720-ePs-PrintSmith-Vision/alternatives/) # PrintSmith Vision User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 214 ### Secondary ratings - Ease of use: 3.7/5 - Customer support: 3.8/5 - Value for money: 3.9/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 67 reviews (31%) - 4 stars: 94 reviews (44%) - 3 stars: 37 reviews (17%) - 2 stars: 14 reviews (7%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The ease at which you can create an estimate (utilizing comparable past jobs and estimates from any client account), seamless conversion to Job Ticket, Invoice and ultimately post to billing saves hours of work each week. - It has been an invaluable tool in bringing our Company from the age of hand written estimates, job tickets and invoices into the modern age of computers. - We have been using PrintSmith since the early 1990's and while it has had some bugs, the tram is responsive and it consistently gets the jpb done. ### Most mentioned cons - PS has a very archaic system for tracking customer followups and team collaboration and there is no way to automate any customer followups or pretty much anything. - Some options are locked such as when searching Web Orders, the search option cannot be customized so instead of 'Invoice' as default, to change 'Web Order' - When quoting large format work it would be great if the system could handle different sizes and orientations on a single printed board. As the system cannot handle this we have to guess at our production which is not always correct. ## PrintSmith Vision customer reviews Showing reviews 1-25 of 214 (page 1). ### RANDOM THOUGHTS - Overall rating: 4/5 - Reviewer: MICHAEL D. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DECENT BUT ALWAYS ROOM FOR IMPROVEMENT. A MORE DEDICATED SUPPORT GROUP. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros FAST PROCESS FROM START TO FINISH IN CREATING JOBS. #### Cons THE ABILITY TO DRAG AND DROP PRIOR ITEMS OR HAVE MULTIPLE WINDOWS, THE ABILITY OF THE SOFTWARE TO FIGURE WHERE IT IS BEST TO RUN THE JOB WHEN YOU HAVE MULTIPLE MACHINES --- ### Easy for Beginners - Overall rating: 5/5 - Reviewer: Andrea H. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From start to finish, working with PrintSmith is easy to learn and pick-up on. As someone who was new to the printing industry, I had a lot to learn but PrintSmith made it a lot easier and brought the learning curve down. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very easy to learn for someone with no industry experience. #### Cons Some things don't quite work all the time or as intended. --- ### Was good, but falling. - Overall rating: 3/5 - Reviewer: Darrell A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Used to be really good, and good responses. Also had developments and enhancements. Seems to have slowed to a halt. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Was (as in past tense) a really good system. But it seems like development and even support have declined. #### Cons See "pro's" to understand the con's to the system. --- ### Overall I am happy with PrintSmith - Overall rating: 4/5 - Reviewer: Andreea C. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am happy with PrintSmith. I like it, but I don't consider it a complete product, hence the fact that we had to get PlanProphet on top of it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's a great platform overall. It's pretty intuitive to use once you get the hang of it. It has a lot of data available in the database if you get into creating your own reports, which is very useful. I had positive interactions with support as well. #### Cons The reporting module is not great. You have to really know how to code in inet designer and all the reports are static. We had to purchase another product (Plan Prophet) on top of PrintSmith to give us all that we need. PS has a very archaic system for tracking customer followups and team collaboration and there is no way to automate any customer followups or pretty much anything. I really dislike the super long term contracts whenever you ask for a new user license. Support hours are ridiculously expensive. You have to pay a lot of money for training. PS does not have any good video training. You have to heavily rely on the user manual, which is a great manual if you are a super technical person. Videos would be a lot more helpful. It also takes a long time to get new features implemented. --- ### PrintSmith is a Workhorse - Overall rating: 4/5 - Reviewer: Darryl D. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been good. And it's a workhorse. Just needs to be more intuitive and software management could be simplified. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have been using PrintSmith since the early 1990's and while it has had some bugs, the tram is responsive and it consistently gets the jpb done. #### Cons 1. Updates require an entire manual reinstall instead for thr self-hosted server instead of the more familiar single click authorization, then the software handles the updates seemlessly. 2. Forms require a third party app and specialized skill. while enterprise sized business may have the resources to "program" and make changes to fors, small family owned companies do not. Everything has moved to simple Codeless programming with drag and drop capabilites and the forms should as well, without the third party software. --- ### Decent POS Software for Print Shops - Overall rating: 4/5 - Reviewer: Shoshannah S. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over all I use this program 4-5 hours a day and it has made our shop more profitable and able to work with a smaller staff. I am the main user in our shop and while the learning curve from a very old 2006 desktop version to PSV was steep I mostly like the program and can quickly get done what I need. The old program I had to open multiple windows and drag & drop for bringing forward older jobs (more than one) into new jobs. Now we can import old jobs from any account using the add job window. I do wish there was more flexibility on packing lists for when we have split jobs. as it is I save as a PDF and edit the PDF to show what is actually delivering. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Having used PS for about 13 years I can say it has improved greatly over the years. I find it very functional and intuitive. I can take deposits, track orders and see our profitability. It is easy to do job builds and save presets. Looking up older orders and pulling them forward is very easy as well. I can take a job build and easily transfer to a different account for similar jobs. We have connected our PSV to SalesForce for sending out invoices, statements and following up on estimates. This has simply added to the functionality. We also have ShipExpress which allows us to ship right from an invoice and pull all the pricing into PSV as well as tracking numbers. #### Cons I am no a big fan of some updates made in version 7.0.0.6166. Most especially the number search bar at the top. This used to hold the number so if you typed in a number for an invoice but it was on the estimate selection you could just change the selection to invoice and hit search. Now if you click anywhere on the screen the number disappears and you have to retype it. Sounds like a small thing - and had it not worked beautifully before that maybe it wouldn't be so aggravating. Also when processing a credit card we would leave the invoice # in that bar so once processed we could click search and go right to the invoice to both verify and print a receipt (PSV won't connect to my printer for some reason for receipts). This version also has slowed down load time. We have 30 years of customer info in this program, since this upgrade it lags when loading account searches. Very annoying. Also issues connecting to Ship Express and losing printer specifications. Sometimes my notes disappear while saving. very annoying and time consuming when this happens. Sometimes it also happens when converting from an estimate to a job - but only on clients that have notes saved to pop into all tickets. --- ### PRINTSMITH CLIENT SINCE 1997 - Overall rating: 5/5 - Reviewer: Steven E. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I am pleased and grateful to have found Printsmith all those years ago. It has been an invaluable tool in bringing our Company from the age of hand written estimates, job tickets and invoices into the modern age of computers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have used Printsmith since 1997. Although there have been many updates and changes to the program, I have always found it invaluable in running our business. The ease at which you can create an estimate (utilizing comparable past jobs and estimates from any client account), seamless conversion to Job Ticket, Invoice and ultimately post to billing saves hours of work each week. Printsmith stores all of our Client Account History, allowing us to predict what our client base is likely to be ordering in any given month, and allowing us to them in advance to confirm upcoming orders. The built in accounting in Printsmith allows us to easily track profit and jobs won or lost, allowing us to print out comprehensive weekly and monthly close-outs that make the work for our Accounting Firm go off without a hitch. #### Cons I have no complaints about the system in general. When the purchased Program PRINTSMITH converted to on-line PRINTSMITH VISION, it was a learning curve that we managed to overcome and move forward with the help of the PrintSmith online support staff. --- ### All-around Best Print Software - Overall rating: 5/5 - Reviewer: Sara E. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It is a very reliable software than makes running a print shop easier. The customer account management and account ring reports are the best features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ability to quickly create estimates, review order history and create helpful reports makes things run very smoothly. #### Cons Updating costing can be complicated/daunting. --- ### PrintSmith Tech Support is THE BEST! - Overall rating: 5/5 - Reviewer: Tiff S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a great software to work with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The tech support I've received when I've run into issues with this software has been the BEST support I've ever gotten. I also appreciate that there is a community that is actually being monitored and responded to. #### Cons With the new update - I don't like how you save and then it pops you back to the screen. It is a weird change. --- ### PS Review 2024 - Overall rating: 4/5 - Reviewer: Sheri A. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall satisfied. Have been using for more than 30 years. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Encompasses all areas of our business, improved productivity, inclusion of signs. #### Cons Report writer (I'm not a programmer), confusing setup for wide format, doesn't write directly to QuickBooks without paying more money, website no longer user friendly. --- ### Great but could use some improvements - Overall rating: 4/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Printing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used it for over 20 years now and I have been able to master the program over those years. I find it does the job and the positives far outweigh the negatives. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the updates to the software after they've taken in suggestions and requests for changes. They actually listen to customer input and make changes based on the number of requests received. #### Cons The functionality is sometimes clunky and they way the paper is calculated is backwards. I don't like the up's/on's formula they use for calculating the number of pages on a stapled or glue bound books. #### Reasons for choosing PrintSmith Vision Familiarity and ease of use plus integration with PrintSpeak. --- ### Your title is misleading "How has your experience with EFI PrintStream Vision been?" PRINTSMITH - Overall rating: 5/5 - Reviewer: Robert I. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm not looking Back to the Legacy version of PrintSMITH Vision. Use it very rarely. I'm Enjoying the New Fast Track #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is improving as it goes along. It is getting to be very USER FRIENDLY . The legacy was not much user friendly. Getting around is pleasant and quick. Cutting down on wasted time. #### Cons Other than Mousing around, I'd rather have a little more Keyboard use. Nothing to complain about EFI is improving PrintSMITH VISION fast Track. Taking time, but it's improving. #### Reasons for choosing PrintSmith Vision Didn't want to crossover to PC. Wanted to stick with Mac. #### Reasons for switching to PrintSmith Vision Had to follow along with the rest of the Printleader Family. Ending up with an expanded Family :) --- ### Great Service - Overall rating: 5/5 - Reviewer: Naveen G. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had great experience using PrintSmith since last 3 years. The regular updates are good. The customer service back up is superb. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Printsmith is very user friendly. All the information about your job work is at your finger tips. #### Cons Not much. Their always a scope of improvement. --- ### 9/10 for years - Overall rating: 5/5 - Reviewer: BERNIE D. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience has been helpful. A much needed program for our business. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We have used PrintSmith for over 30 years. It does what we need to do to run our business. #### Cons I still have trouble finding some reports and it takes me a while to find what I need. The icons and some items are hard to find or understand. --- ### PrintSmith - Overall rating: 5/5 - Reviewer: Rocio R. - Verified reviewer: Yes - Industry: Printing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, It is versatile and saves resources. I can quickly resolve the requirements of my internal and external clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good day What I like the most is the versatility of the program, it allows you to have an integrated control center to monitor the movement of the company, and make decisions today. Greetings #### Cons I can't export the reports to excel, Sometimes I have to make detailed reports and being able to export to Excel would help me a lot. --- ### Sir Speedy Canada - Overall rating: 5/5 - Reviewer: Sean M. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a very good experience, couldn't function without it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is very easy to use, Invoicing customers and keeping track of payments saves me lots of time. #### Cons I can't use it if the internet is down. Doesn't happen very often but a pain when it does. --- ### Difficult system to use, but can be useful - Overall rating: 2/5 - Reviewer: Peter W. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Often need to "trick" the program to get the results needed. Credit department is, Sorry I have no other word than incompetent. Never had so much difficulty trying to give people money. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Monthly detailed reports, Browser based access. #### Cons Difficulty of use, poor UI, Extremely difficult to setup. --- ### PrintSmith - Overall rating: 4/5 - Reviewer: Josh B. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I don't know of much that I would add to it. It has been very functional as we need it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros All of the information I could want is easily found. #### Cons Would like to be able to integrate with our print systems without a prohibitive cost involved. --- ### Love PrintSmith :) - Overall rating: 4/5 - Reviewer: Mike H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our site order times have reduced considerably. Inventory has been much easier to manage. #### Cons We've had to reach out for support a few times to get things resolved, which works out fine, but would love to be able to fix things without doing so. --- ### Good for entry level users - Overall rating: 3/5 - Reviewer: Melinda A. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PrintSmith does estimating and job management quite well. Inventory has been recently implemented but we're finding as have others that it doesn't work properly yet. For what it is, it works better than lesser systems but it doesn't do everything needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros It does what a small printshop needs to do - tracks information way better than doing so manually. Set up is fairly simple but takes some time to understand and become familiar with. In my years of working with many different EFI products (Hagen, Monarch, Epace, Printsmith) it's difficult to get someone on the phone who really understands printing and what is being asked. As an example - a field might be called something. If you need clarification about what's meant to go there, good luck. Representatives can parrot back the help screens or what's in a manual but if you want more actual help with how the system is used, an incident has to be escalated to get a programmer to contact you. After that, it takes a bit to get that person to really understand what you are trying to do because they often aren't USERS and/or are not users in a Print Production Operation. #### Cons Many of the features don't work as they are supposed to (inventory is one) - there is not an easy way to interface with EFI regarding the status of the software or bugs - one can log into a list serve and see the issues but who knows when something might work right. Before working at Ferris another company where I managed used PrintSmith as well. Similar issues. It does some things well, other things not. Some things that seem logical, it does not do - like a mechanism that offers discounts or credits on the cash register. There's no way to allow a receipt of a coupon or enter a discount without entering a job and going away from the cash register. Set up is fairly simple but takes some time to understand and become familiar with. In my years of working with many different EFI products (Hagen, Monarch, Epace, Printsmith) it's difficult to get someone on the phone who really understands printing and what is being asked. As an example - a field might be called something. If you need clarification about what's meant to go there, good luck. Representatives can parrot back the help screens or what's in a manual but if you want more actual help with how the system is used, an incident has to be escalated to get a programmer to contact you. After that, it takes a bit to get that person to really understand what you are trying to do because they often aren't USERS and/or are not users in a Print Production Operation. #### Reasons for choosing PrintSmith Vision We purchased Digital Storefront years ago. Then we learned that DSF doesn't do the print management side (only the order entry side). So we had to purchase and implement PrintSmith to manage our business as we thought DSF did. --- ### Some honest thoughts about PrintSmith Vision from a longtime user - Overall rating: 2/5 - Reviewer: Erik S. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. While PrintSmith Vision gets the job done, it can be an unpleasant experience. Printsmith Classic was a much better software and was incredibly fast. We could build quotes in real time while talking to a customer. Can't do that with Vision. It's too slow, unreliable and buggy. I hope this gets fixed in the new version. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It's the only software option available for the print industry that isn't outrageously priced. It does a good job of maintaining a database of clients, building quotes and managing projects. #### Cons This software is clunky, slow, and buggy. An unpleasant user experience and has always felt like a downgrade from PrintSmith Classic. Simple updates are a pain and we never receive notifications that there is a new update. PS Vision updates have never supported current operating systems, and are typically a few OS versions behind. EFI made the unfortunate decision to develop Vision in Flash which at the time everyone knew was losing support in favor of HTML5. This is most likely why it's so buggy. Hopefully they get the new version right but early versions of "Fast Track" leave me uneasy and lacking confidence because many important features we used in Classic and Vision are not available (for example dragging jobs and line items over from other invoices and estimates). --- ### EFI PrintSmith Vision is a key to our company's success - Overall rating: 5/5 - Reviewer: Neal C. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We started using PrintSmith Classic in 2001. A few years ago we switched to PrintSmith Vision. The way the programmers ported the functionality to a browser based version was nothing short of amazing. Then, they created a completely new user interface to run with HTML5, which is even easier to use, more powerful, and more responsive to the user. EFI support has been excellent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PrintSmith Vision includes every element needed to manage our digital printing operation, including estimating, invoicing, stock management, scheduling, shipping and delivery, and more. I love the way we're able to prepare estimates quickly and easily, and then convert them into invoices for actual job production. Once you get good at using the software, you learn how to create estimates/invoices so they contain all of the information needed for: the invoice the customer sees; the job tickets that each department of your production staff sees; the info needed to order stock; the info needed to ship or deliver the job and create packing slips. #### Cons There's very little that I don't like about PrintSmith Vision. There is a lot to learn and setup, but that is because the software does so much. --- ### Worth the investment if you have the time - Overall rating: 3/5 - Reviewer: Mirinda G. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has helped our business processes but it takes a lot of time to setup and manage. I wish more training was offered - I know we are only using some of the most basic features and at times we still feel like we are stumbling. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It's nice that we can price complex jobs fairly quickly once the system was set up. #### Cons The conversion to HTML (instead of Flash) has been very long, and we are still concerned about missing functions on the HTML side. It also takes a bit of time to go in and update pricing - could be much more user friendly especially for basic functions. Wish there were more standard reports available. We also purchased Digital StoreFront under the impression that the two systems would sync seamlessly, and this hasn't been the case. We have to manage complex pricing in both systems, which is a nightmare since the two use completely different pricing methodologies. One would assume that if you update a paper price in one system that you sync it with the other system automatically. #### Reasons for switching to PrintSmith Vision Limited capabilities of other estimating software. --- ### Its getting Better - Overall rating: 3/5 - Reviewer: Del S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. we've had some bumpy rides starting up. The longer you work with the product and the upgrades are made the more comfortable you become. For a system at its price point the value is there. I think that most would pay just a bit more to have a bit more ease of use. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I appreciate that this product while it can stand alone and support a print shop. The most important thing about this software is that it integrates with MDSF which is our virtual print shop "front door". #### Cons My teams least favorite thing about the software is the limitations we have as it relates to making modifications for ease of use for an in Plant Operation. #### Reasons for choosing PrintSmith Vision We chose EFI Print Smith first because of the demo and ease of use for an established customer. Secondly because it was more inline with the price point we were looking for at the time based on the volume of business we were doing. Lastly becuase it intergrates with --- ### 20 year user - Overall rating: 5/5 - Reviewer: Gina G. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience with EFI. The technical support team is very knowledgeable and helpful. They are a partner to your company and only a phone call away. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the account history feature. It is nice to be able to use the previous order to create the current one. It saves a lot of time! #### Cons We have had challenges with the updates. The software is on our server and it is more difficult to do than when we were using the Classic version. #### Reasons for choosing PrintSmith Vision With my years of experience, it was the right move. I couldn't see trying to learn another product and then realizing that I should have chosen Vision. #### Reasons for switching to PrintSmith Vision It was old and DOS based. I used Classic with 2 other printers. When I bought Daubenmires, they were using the DOS based system and only 1 person could write orders at one time. A HUGE time waster and had none of the great features that Vision has. ## More reviews [Next reviews](https://www.softwareadvice.com/product/211720-ePs-PrintSmith-Vision/reviews/?page=2) --- PrintSmith Vision Reviews, Pros and Cons - 2026 Software Advice