All Print Shop Manager Reviews
1-11 of 11 Reviews
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Patrick
Printing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
QUICK, EASY, CLEAN and the Only Program where you can see all inputs on the same screen
I've been using PSM for MANY years. I live in the program while I'm at work. When I started with the program we only had offset presses. PSM came with pre-installed presses that we were able to modify. It was much easier than starting from scratch. Over the years PSM changed with us. It's added templates for digital presses and large-format printing. The support is second to none.
PROSSeeing all inputs on one screen. I dislike the drop-down menus on other programs. With Print Shop Manager I can see EVERYTHING without flipping through pages. Being able to have multiple quotes open on the same screen is also a huge plus. Sometimes I have old quotes for the same customer open just to make sure I'm not charging too much or too little on a new project.
CONSIt doesn't link to my website. Sometimes I think it would be nice to have a website, estimating software, MIS, and Accounting all operating as the same program. I haven't seen one setup yet that does everything good.
Nancy
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2018
Not too Difficult to learn
We have saved so much time and our quotes are more consistent.
PROSTo be able to pull up previous orders and place another order off of it. I like that we are able to see the inventory available. The ease of converting a work order to an invoice is another great feature. Emailing quotes are made seamless once you have added the customers email in the data base. One click and the quote is off to the customer. Rich was extremely helpful and patient when we first installed the program. there were many questions and he returned our calls promptly.
CONSNot having the same digital options on the Envelope work order to change click charges. You have to do the math and lock it in if you want to change the click charge to something different than the default.
Vendor Response
Thank you for the review Nancy. We have recently added envelopes to the dedicated digital template. You will be receiving the latest updates in a couple of weeks. I appreciate you as a customer and your taking the time to provide feedback. Rich
Replied June 2018
Anonymous
2-10 employees
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
4
Reviewed June 2022
An industry standard
If you run a print shop and want to create estimates, this will do the trick. Includes binding.
CONSExtremely expensive and can be done if you create your own database and spreadsheet
Michael
Printing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Great value.
I have been using the software for several years and find it very user friendly. It covers just about any kind of printing you can think of. I run a small print shop that does everything from business cards to full vehicle wraps. We also do mailings. This software handles it all. There are other choices that may offer more functions, but not at this price!
PROSEase of use.
CONSLogo is a little funky. California raisin??
Vendor Response
There's an odd little story behind the little raisin guy. I'll email you the details. Thank you for the review. Rich Giles President AACRO Computer Systems
Replied September 2016
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Easy use with minimal IT support, it gets the job done.
Quick and easy quote, order and invoice system.
PROSThe fact that when you have a question or an issue, the product support is, quick, efficient and actually solves the issue.
CONSUsers that do not follow the proper procedures and cause most of the issues. I would like to see an easy auto export function of all data tables to a friendly format like .xlsx or .csv. Also an upgrade to the .pdf engine would be nice.
Sally
Writing and Editing, 2-10 employees
OVERALL RATING:
4
EASE OF USE
2
FUNCTIONALITY
5
Reviewed August 2021
Not a great fit for a one-two person shop
I like the features and found it useful for generating multiple estimates. Unlike most users (I think), my main use was to generate estimates before seeking a print shop for publishing. It was cool to be able to fiddle the elements and see the effect on cost estimates also a good way to ground truth when it came to haggling!
CONSAgain, maybe this is meant for a larger organization than mine and for a print shop rather than a person looking to job out to print shops. Still it was nifty and gave me very helpful insight into which options added costs to my job proposals.
Vendor Response
Thank you Sally for taking the time to give us your professional feedback. I can see that PSM is probably a much stronger work horse than you would require in your business. We do, of course target users who have full printshop capabilities. We also have a couple of users who have only two people working their tails off to try and stay up with the work coming in. Since you took the time to get familiar with PSM, if you would like to do sales for PSM, we can work out some kind of commission plan for you. You can contact me direct. My email is rgiles@aacro.com Once again, thank you.
Replied August 2021
Joe
Printing, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Used program for 9 months with very litter tech help. Very good program. Switch from Print Leader
The Program is a very good printing program easy setup. Tech support great return call no longer then 1 hour must of time 5-10 min.
CONSNo Cons. Their executive is a pro at support. If I had any cons it would be paper choice drop down windows. Quote #s don"t match job #s
Jeanne
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
I needed a replacement invoicing program and after research on several other programs. chose PSM.
So many of the other invoicing programs available are complicated and clumsy. Maintenance is expensive. PSM delivers on ease of use and reasonable cost. Customer support rep. is AMAZING and always responsive to my suggestions and needs. He has never let me down. Regular upgrades keep it functional and up to date. We were able to add a custom report at a reasonable cost. It meets our needs nicely as we did not require a Web submission component and did not want a cloud-based program.
Eric
Architecture & Planning, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
I liked that I could find tinplates to print certain things I wanted to print
CONSNot a lot of good print options for me to print
Shallon
Used free trial
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2016
Great Product for our Printing Company
This product can help transform the way you do order entry and quoting. The time you save basically will pay for the product. If you ever have any problems or suggestions they take care of you in a timely manner.
Vendor Response
Thanks for the review Shallon. You know that if there is ever a function that you need Print Shop Manager to perform, we can make it happen. It's requests from users like you that have made our software evolve into the function rich product that it is now.
Replied October 2016
Jane
Used free trial
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2016
PrintShop Manager works for me
I like PrintShop Manager. It is relatively easy to use. It is nice to see what jobs we have and what stage they are in at any particular moment. Rich is always eager to help if we have a problem.