Screeb
About Screeb
Screeb Pricing
Starting price:
€79.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Screeb
1 - 5 of 26 Reviews
Pierre Alexis
Verified reviewer
Computer Software, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Screeb is our PM's best assistant
Screeb is very easy to deploy on web and mobile apps, our team has been able to collect key user insights in few hours compared to other solutions where it took us weeks to install.
PROSBeing able to make decisions quickly using customer feedback.Be user-centric and listen to users, be able to refine surveys using AI to save time. Better understand our product and user usage.
CONSNow I don't miss anything with this tool
Vendor Response
That's great feedback Pierre-Alexis ! Thanks so much for being a loyal customer!
Replied November 2023
Audrey
Human Resources, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Review on Screeb product
I can finally get feedback from my users, very easily. I made several campaigns . Really love the experience. You should try it !
PROSI Love the interface, the fact that it is very intuitive and nice to use. They improve the product very fast and take account of the feedback. I recommend it ! ❤️
CONSNothing to say here, because everytime I think about something to improve, they do it ;)
Reason for choosing Screeb
The fact that it is a conversation and not just a form. And the amazing UI and UX
Vendor Response
Thanks Audrey for your great feedback!
Replied February 2022
Leandro
E-Learning, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed June 2023
Expensive and buggy, but promising
I was doing product research with screeb. I was surprised with the results. Its surveys have a high response rate, but I've had way too many problems: (1) some surveys didn't show and I had no clue, and I believed it was because I was pasting the copy from Miro and hidden HTML characters were present, (2) the other time I've set a survey and got zero responses, then I got a message from the support almost a month later saying a user property I was tracking (user version) was no longer supported by their SDK and wasn't being show; (3) Android page names were not being displayed correctly until I reached out to support and they updated their SDK; (4) the high-price low-MTU number is makes really expensive to keep fresh and new users. In the end we'll be switching screeb to a transactional email + push notification tool which have in-app message surveys and offers more. It's more expensive, but doesn't have a limit of tracked people, meaning the low-response rate of regular in-app surveys will not be an issue, as we'll reach out more people than screeb.
PROS- Chat-like surveys have a high response- AI-based reports (list, paragraph summary, most common themes) are handy- Options to cap survey frequency and recurrency
CONS- New company and new product, has lot of little issues- Expensive: they count as MTU (Monthly tracked users). And it's very expensive. If you have 100k MAU, you'd need to pay a lot to track plenty of users — not suitable for Freemium products - OR - you can pay a little more and get a push notification + transactional email tool which has in-app surveys- I've lost the count of times I've reached out to support to say my survey wasn't working (running on Flutter)- Had issues with possible invisible HTML characters that the SDK couldn't process and didn't show to apps
Vendor Response
Hi Leandro, Many thanks for sharing your honest feedback on Screeb, this was so valuable for the team and fix bugs. As you know building technologies on mobile is a challenging and we've released a new mobile SDK which is lighter and more performing. Here are some update : https://changelog.screeb.app/changelogs/2023-08-08-mobile-sdk As per our last separate conversation via email, you know that you can contact me anytime! Thanks again ! Michael - CEO@Screeb
Replied October 2023
Julien
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2024
Super outil de sondage !
Nous avons implémenté deux formulaires via Screeb afin de pouvoir récolter facilement des retours utilisateurs, très facile à mettre en place et plus stylé que Google Form
CONSAucun pour l'instant, nous sommes pleinement satisfait
Reason for choosing Screeb
Plus de perso ui/ux, et cela change de Google Form
Anonymous
501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Excellent outil !
La plateforme Screeb nous a aidé à mieux comprendre la perception de nos offres produits grâce des questionnaires bien intégrées dans notre site ecommerce, nous avons pu ainsi comprendre les attentes de nos clients pour améliorer nos offres et augmenter les taux de conversion La plateforme s'est déployée en quelques minutes sur notre site avec un tag javascript. J'ai été agréablement surpris par l'engagement de nos clients avec les questionnaires, les taux de réponse sont clairement au dessus de la moyenne que nous avons pu avoir avec d'autres outils, Screeb permet de bien personnaliser et contextualiser les questions tout en respectant la charte graphique de notre site.
CONSTrès honnêtement rien de vraiment significatif
Vendor Response
Thanks so much for the feedback!
Replied December 2023