Cincom CPQ

RATING:

4.4

(8)
Overview

About Cincom CPQ

Cincom CPQ is a configure, price, quote, (CPQ) solution built especially for manufacturing companies and other businesses offering complex products and services. Both cloud-based and on-premise deployment options are available. Key features include product configuration, quote generation, sales proposals, and price management. Cincom CPQ offers a guided selling interface with built-in quote approval and revision management. The solution includes role-based access to dealer, partner, and distributor networks. During the selling process, the solution is able to automatically offer cross-sell and upsell recommendations and show a visualization of the current product configuration. Cincom CPQ features a searchable product catalog with customer-ranked features. The...
Cincom CPQ - Product catalog

Cincom CPQ Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

3.5

Functionality

4.5

Most Helpful Reviews for Cincom CPQ

8 Reviews

Mauro

Mechanical or Industrial Engineering, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Very exciting project where you can easily built and personalize your solution

- Because of the structure of the software now we are managing alone the data entering. In this way we are saving a lot of money in external support - Same product can manage different companies, languages and countries. With only 2 users as a developer, we can manage 30 salesmen around the world - We standardized the way to do a quotation for all the salesman in all the countries using the same product - We reinforced the salesman control using a workflow within the Cincom sales portal converting the sales portal in the only tool of the sales force

PROS

- Guru is very flexible - Nice interface easy to use in Guru (for both models and applications) for a not IT user - Nice roles builder in the Sales Portal With a small number of customization we realized what we need for our business

CONS

- No standard interface with Microsoft Dynamics AX - No possibility to fully personalize the Sales portal (maybe depend by our version) - No possibility to enter missing translations for the Sales portal (we are using english, Italian, french, german and Russian)

Graham

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

The system that was launched 9 months ago is now relied upon as a key business process.

PROS

It is very flexible and can handle many complicated issues. It formalises the Engineer to order process, which enforces discipline and closer working between different business departments. Capturing business information in a database makes it available for analysis to develop market trends, allowing the business to objectively decide on developing its product range.

CONS

Due to its power, maintenance of the models requires an in depth knowledge of how the models are built. Connectivity between the CRM and rules engine was lacking at the time we took up the system, but this has been improved on the newer releases.

Greg

Automotive, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed October 2022

Difficult to use

We are able to reduce some email. But not much more benefit beyond that.

PROS

Configurator works well if set up right from the beginning

CONS

Web-based system has a very slow response rate. The software is very cumbersome and difficult to change.

Reasons for switching to Cincom CPQ

To create an efficient process for coding pricing and planning sales administration

Gemma

Food & Beverages, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Ottima soluzione per creazione confezioni e promo vendite

PROS

Grazie all'adozione di Cincom abbiamo strutturato ed organizzato il processo interno di creazione delle promo vendite ottimizzando gli obiettivi di margine preservando la rotazione dello stock di prodotto in magazzino. L'utilizzo del workflow autorizzativo ha permesso l'interazione fra i diversi reparti e ha velocizzato il tempo di creazione delle confezioni di vendita e ha migliorato il rispetto del margine della vendita a catalogo.

CONS

La soluzione prevede un piano di licenze nominali e quindi comporta l'acquisto delle stesse per ogni utilizzatore. Andrebbero aggiunti dei piani di licenze concorrenti e\o licenze server in modo da poter allargare l'adozione dello strumento anche solo in consultazione a più utenti possibili.

User Profile

Peter

Verified reviewer

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

As an Enterprise Architect I work with the people who implement Cincom CPQ

PROS

Two things. It's fully integrated with Microsoft Dynamics 365 and it's agility to deal with any problem that we throw at it. There is always a solution

CONS

The installation is a bit cumbersome as we only use Azure SQL datadeses. We had to install an SQL server first before we could redirect to the severs that we actually want it to use

Richard

Mechanical or Industrial Engineering, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

CPQ system review 2023

Took a while to learn, but an awesome product.

PROS

The vast controls available for user development.

CONS

The hidden customization that I can't see.

Reason for choosing Cincom CPQ

Functionality

Matteo

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2018

System admin, we are using Acquire Express for our sales and proposal business, Acquire is interface

PROS

User friendly, and easly customizable (custom fields), possibility to create quotes with no mandatory fields and interface with Guru configurator. Configurator doesn't need particuler IT skill to be maintaned

CONS

The system don't take in count user status inactive into licenses nr. calculation When a salesman left the company we have to rename the user. Standard Reports are not easilly customizable,

Manoj

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2010

Abundannce of features backed up by ease of use and unmatched global support

Excellent product and highhly recomended .

PROS

Huge feature with ease of use. The Guided selling engine uneque of its kind.

CONS

Be sure you spent time . They are more proactive to catch you .

8 Reviews