All Contentserv Reviews
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Dennis
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2020
Results-driven company with a very good PIM Product
It's a solution that can be delivered in small batches. It's maintenance is very light, Contentserv PIM works, and support is always ready to assist. It's a great experience working with Contentserv.
PROSGreat service and support from Contentserv. We're not too worried even if there are system issues sometimes.
CONSThe system should be more native mobile.
Reason for choosing Contentserv
They are quite successful in the PIM market and sell in Europe more than anyone else - we feel here the highest investment security.
Reasons for switching to Contentserv
not enough features
Daniel
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
End To End Platform With Multiple Solutions To Fullfill Our Requirements. Good Product!
Contentserv MDM and PIM is an easy to use platform for our data like product data and asset management. Quite a lot of features due to their huge customer base which is by the way very active with user groups and active reference management. The platform is an end-to-end platform which includes a data quality tool, project management tool and even a DAM module that allows us to manage images and other digital documents as well. The performance of the system is still maximum. Great product.
PROSWe can easily onboard product information and digital assets in one platform.
CONSIt's a huge platform that can do a lot, so far we are fine with it.
Reason for choosing Contentserv
We have been hunting for a MDM and PIM solution that fits our needs for quite a while before we met Contentserv. We were skeptical at first about this platform that can do many things. When we first saw how easy it was to group product data and its corresponding image, we were sold.
Marco
Mechanical or Industrial Engineering, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2019
A powerful PIM with a very intuitive interface
Overall, we are very satisfied with the Contentserv software. But an important and mostly underestimated point is to find the right partner in integration. The right integrator is at least as important, usually even more important. With the CS-Suite, we have found the best implementation partner for us. That makes it very pleasant for us.
PROSContentserv has managed to equip a powerful database with smart features. The PIM system did not become a complex IT solution, which nobody can use anymore. A decisive reason for us was the user interface, which allows us to work with many colleagues in the company. The finely tuned rights management allows access for almost all complexities depths.
CONSThe purchase of the software was quite complex. The purchase model consists of many small software modules that make it impossible to find the right amount of features for you. An integrator is necessary to look through the functional kit of the CS-Suite.
Max
Publishing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Straight 10 Across The Board - Was A Good Decision Until Today
Our overall experience with Contentserv was very positive - from evaluation, proof of concept, design, implementation, support - perfect execution. And then you add in the product experience (so many features and very nice UX) and you get real worth for your investment.
PROSThe PIM product is truly an amazing experience every day. We couldn’t have chosen a better one and recommend Contentserv as a very good product and inspired team with a great vision.
CONSCan't think of what to really dislike at the moment.
Reason for choosing Contentserv
We were ready for an upgrade. We had an old PIM system that was barely managing our data requirements and it was causing us a lot of issues.
Reasons for switching to Contentserv
Censhare is not a real PIM so we got really everything as new features and possibilities what a PIM can solve.
Thorsten
Higher Education, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Fast Go-Live With SaaS-Y Cloud MDM Solution
Still a lot cloud-based solutions have limited functionalities. You will still be required to access an on-premise portal for more complex functions. Contentserv's cloud solution is different. You get extended capabilities you won't expect from such a lightweight solution.
PROSWe were fully cloud in such a short time.
CONSWould like to integrate more of Contentserv's product suite soon.
Reason for choosing Contentserv
We had an on-premise solution but it's eating up so much of our infrastructure, not to mention our IT budget. Implementing a cloud-based MDM eased so much of our problems. Finding out it's a robust solution that can do so much is a bonus.
Bernd
Consumer Goods, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
A Well-Oiled Company With A High-Functioning Product
The implementation of MDM was a bit complex, but it did not take a long time to get it set up. They have accelerators that made the difference. Plus, the support team is always engaged, they bring in experts that gave valuable feedback and best practices.
PROSYou can see how Contentserv is a well-developed company by the way they interacted with us. It wasn’t an easy process, but it felt seamless because they know what they are doing. Plus they bring in an excellent culture of being fair, reliable, and supportive. Finally we already saved a lot on IT infrastructure costs. This is a bonus while getting the worth of our investment in a short time.
CONSWe can do what we want with the software. With more experience, we saw this software growing with us and doing more complex processes. There's nothing else to ask for.
Peter
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Very User Friendly And Configuration Instead Of Coding
Contentserv is a highly-configurable software; there is no need for coding just to adjust certain functionalities. Amazing user interface and high-end functionalities
PROSWhile other PIM solutions require huge amount of trainings and quite a learning curve, we only need to learn in a two days training how to configure it (with their help, of course), making the experience seamless. We don’t need to invest in someone who knows how to code to configure simple features.
CONSWe can do what we want with the software. So by today there's nothing else to ask for.
Reasons for switching to Contentserv
THe old systems are very complex to integrate - a lot of coding.
Christian
Consumer Goods, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
We Are Powered By Contentserv
We didn’t expect to gain so much from a simple solution. Our requirements are met, our employees are having a grand time using the software, the entire company is seeing fast results and in a few months, we are just positive that our revenue will be so much better.
PROSUI that is very easy to navigate given the proper training.
CONSFamiliarization is key. We just needed to get familiar with how it works.
Reason for choosing Contentserv
We have a lot of product duplicates coming from different systems. For the longest time, we have put up with unorganized data management practice and our employees suffered. The rewards were higher than the risks so we decided to start going digital and our foundation is the MDM/PIM.
Reasons for switching to Contentserv
The old system was not really developed and supported anymore.
Florian
Publishing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2020
Even After 12 Years We Can Say: Truly Fantastic Company And Solution Offerings
Fantastic experience with the support team - from sales to implementation and tech support. As for the software, it was intuitive, so learning how to use it was not really a chore. Plus the fact that it truly does what it is intended to do with great results. Overall an unforgettable experience over the last 12 years.
PROSWe are looking forward to working more with Contentserv - especially with their new MXM solution. So far it was such a positive experience working with them. 100% customer satisfaction.
CONSJust small things what Contentserv were solving with their engaged support team fast and easy
Arturo
Consumer Goods, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Contentserv Pushed Us To Get More Digital
We were able to integrate more with the software than we planned. It's flexibility and rich features are one of the reasons why we chose Contentserv. The implementation process itself is another great strength of the company, which was done only in a couple of weeks and we couldn't be more grateful with the fact. Implementing Contentserv's solution did not limit us and we are very proud of our progress in getting digital.
PROSWe didn't wait long to see results. We all know we are on the right track and therefore this project run better than others in our company.
CONSThe short implementation time didn't give us enough time to get our house in order. A thanks to Contentserv's dedication of helping us achieve our business goals.
Alois
Building Materials, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
User-friendly solution and helpful solution experts are in Contentserv
Contentserv PIM has excellent features that lets us manage our product information really well. It was easy for us to learn how to use the software as we were guided by their friendly solution experts.
PROSFor the complexity it resolves, the software is so easy to learn. Most loved features: Graphical Workflow Engine, Dashboard, version management, data modeling by interface, fully integrated DAM solution with all what you need from a stand-alone DAM
CONSReal time capabilities are amazing but still are under development
Reason for choosing Contentserv
best strategic partner - coolest product