The load time is awful, and they the most annoying sound that plays when a user comes to your site that is on be default.

Also,  all the plans have the same features (all), there are no smaller plans with less features (I just use the recordings and the basic analytics, but it has chat popups, heatmaps, survey popups).

Absolutely flawless at the current price point. Lucky Orange offers just about everything you'd expect from more expensive competitors.

Easily worth the money to learn who is visiting and how customers perceive your website.

Very easy to use interface and even the funnel feature is very useful for e-commerce.

It does everything you need, from heatmapping, mouse tracking, funnel and form analytics. Regular email reports are incredibly helpful.

This caused some confusion, but nothing that would hinder the use of the tool.

Great product, awesome support, easy to setup/configure and helping on my ecomm stores already.

The recordings feature is great, but the quality of the live view of visitors on website is phenomenal.

I love the ability to connect our customers questions  with a visual off their experience shopping on our website.

Never had experience with an App like this before, amazing help understanding the customer user experience. Still leaning the App but it is well organized and easy to uunderstand.

Overall, I was pleased with what I got out of Lucky Orange, though there are better heatmapping tools out there.

Lucky Orange is intuitively easy to use and gives you meaningful insights into how well your pages are performing in engaging the users.

We are considering how this can help us reach and connect with our visitors.

LuckyOrange allowed me to stop the guess work.

Very good, and their customer service is excellent.

Great website monitoring and UX analysis tool at a great price.

Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines.

As a marketer not using a tool like Lucky Orange is providing a disservice to your marketing.

I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.

I like to use this system as a starting point for keyword research and competition. I know it does a lot of other cool things that I like as well, but for me, I find the Kombat section most helpful.

I have loved this software and am considering adding it to all of our organization's websites for the upcoming year.

It can help you make better UX decisions on your website. The customer service is great.

I love the ease of use and overall accurate analytics.

The best part is the price. Lucky Orange is much more affordable than other heat mapping tools.

I've personally used this with ecommerce websites and now I'm back for more because of its ease of use and all the amazing features.

Thanks Lucky Orange to build good product like this, Thanks.

Compared to its competitors, this is such an easy to use tool that delivers great value for the price. Fast to deploy and really user friendly.

Ease of use, setting it up, dashboards are all an ease to use. The heatmaps are intuitive and recordings are always a nice feature.

Lucky Orange is easy to use and easy to teach. It helps me to check the traffic and to understand the user's behavior.

The current system of the heatmap loading over the page can confused people.

One of my favorite things about Lucky Orange is the fact that early in the morning, I get a report on the number of visits my site had the day before.

Their customer service team is also incredibly responsive and helpful.

Excellent, really love the capabilities and I know more I could be doing.

Lucky Orange provides the factual backing to make decisions about user experience, and to verify that positive change has resulted.

Handle complex pricing and permission structured and care about complicated order processes. Then there is multi-channel publishung, web-to-print and mobile apps for data entry.

Pimcore will fail if you expect to find a complete solution for your business case right off the bat. It needs professional advise for customization an implementation.

Additionally pimcore offers an ecommerce framework which I personally have no real experience with.

No predefined templates for CMS, Admin UI does not have any theming options.

The key features I love about Pimcore. Completely flexible  and extensible data model that allows creating complex data model with ease.

Pimcore makes it very easy to integrate with external services and that is something that very few other systems manage to do.

My personal favorite is the api which is generated on the fly while modeling you data. So again, you're prototype benefits from the CMS, DAM and PIM Features.

We need a platform to integrate systems, store any kind of data and build highly customized e-business solutions.

That means that updates can be somewhat painful (ExtJs 3 to ExtJs 6, Zend Framework to Symfony). But I wouldn't say that they are any more painful than updates in competing products.

The data delivery channels can sometimes break down causing loss of time and information.

Many thanks to them without whom we would not have the success we have. I recommend VERY HIGHLY.

Amazing that it contains all 3 modules in a seamless, drag and drop web-based UI. It's open source too like Wordpress but so much more.

We work exclusively with PimCore since v3, which is to say how much we appreciate this software and just congratulate us.

With our plugins, this is the only solution that allow to manage Print draf and publications, connected to InDesign or exporting directly to PDF HD CMYK, in addition to native features.

Pimcore has helped us set up very flexible and scalable PIM and CMS set up for our customers with less cost.

Especially for retailers or companies handling thousands of product data its tailor made to face the problems a Product information System has to solve.

Best Open Source solution for building complex/holistic solutions.

It's based on a solid e-business framework that just makes this stuff possible. And it's just one application so it integrates quite well into existing IT structures.

One of the best software for marketing agencies and chief marketing officer.

They are responsive and friendly. We are developing a set of bundles that allow the management of Print publications and the PimCore / Active WebToPrint solution is a great success.

Built on Symfony, one more the most popular MVC frameworks for building enterprise application with PHP. Great support from the vendor , partners and community.

Our developers love the ease with which they can extend the framework and contribute to community.

With its GPL license, everything is accessible and it is easy to develop plugins, overload existing functions, modify the interface, etc.

This solution is accessible to everyone and gives a true perception of the entire information. All customers get an extraordinary experience of the product in the various contact areas.

It has help them improve their data quality and greatly reduce their time to market for months to days.

Great Platform for Building Enterprise Grade PIM, MDM, DAM application.

US Dollar

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas within website forms through reports.


Lucky Orange allows supervisors to track the number of website visitors in real-time and create conversion funnels using a centralized dashboard. Agents can communicate with other operators, customize the chat widget to establish brand identity and use canned responses to reply to customers' queries. Additionally, managers can set up triggers to display polls, capture visitors' activities and segment recordings based on browser, device, behavior, operating system and other criteria.


Lucky Orange facilitates integration with various third-party systems such as Joomla, Magento, Instapage, Shopify, Weebly and more. The product is available on monthly, annual and biennial subscriptions and support is extended via FAQs, documentation, live chat and other online measures.



LongDescription

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Funnel Analysis

User Research Analysis

Website Analytics

Surveys & Feedback

Lead Capture

Access Controls/Permissions

Activity Tracking

Transfers/Routing

Session Recording

Customer Segmentation

Territorial Mapping

Charting

Real-Time Monitoring

Referral Tracking

Campaign Tracking

Usability Testing

Behavioral Analytics

Multiple Site Management

Categorization/Grouping

Communication Management

Offline Form

Configurable Alerts

Audience Targeting

Customizable Fields

Collaboration Tools

ROI Tracking

Campaign Segmentation

User Journeys

Quantitative Analysis

Event Logs

Customer Activity Tracking

Self Service Data Preparation

Heatmaps

Conversion Rate Optimization

Dashboard Creation

Multi-Channel Data Collection

Survey/Poll Management

Real-Time Data

Transcripts/Chat History

Pageview Tracking

Performance Metrics

Mobile Friendly Test

Click Tracking

Annotations

User Interaction Tracking

Web Traffic Reporting

Role-Based Permissions

Real-Time Notifications

Behavior Analytics

Time on Site Tracking

Real-Time Updates

Data Collection

Dynamic Content

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Data Visualization

Visitor Tracking

Website Visitor Tracking

Chat/Messaging

Visualization

Conversion Tracking

Multi-Channel Attribution

For Sales Teams/Organizations

Real-time Consumer-facing Chat

Issue Tracking

Keyword Tracking

Interaction Tracking

Dashboard

Multi-Language

Customer Journey Mapping

Real Time Reporting

For Websites

Customizable Branding

Behavior Tracking

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Widgets

Customer Profiles

Monitoring

Campaign Analytics

Trend Analysis

Feedback Management

Customizable Forms

Screen Activity Recording

Data Analysis Tools

Drag & Drop

Autoresponders

Customer History

Tagging

Third-Party Integrations

Survey Builder

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Lucky Orange

Live Online

Webinars

Documentation

Videos

Euro

The Pimcore Platform™ is the leading enterprise open-source software for managing any digital data and customer experiences across any channel or device. It is the platform of choice for more than 110 000 companies in 60+ countries. Recognized as a “Customers’ Choice” in the 2022 Gartner Peer Insights™ and a G2 “High Performer” in 2023, you can trust that Pimcore will be the digital powerhouse behind your success. 

Eliminate data challenges with the Pimcore Platform™ 

Keep single, harmonized, up-to-date versions of any corporate master data, manage, consolidate, share and transform digital media assets, and deliver personalized, headless experiences on any channel. Amaze your customers and provide them with an unforgettable digital experience!

Pimcore solutions at a glance

Transform your product story into a unified experience across all channels with the following solutions: 

•Product Information Management (PIM)
Easily integrate the Pimcore PIM into your existing IT system landscapes and centralize and harmonize all your marketing, sales, and technical product information in one place. Take control of your product information!

•Master Data Management (MDM)
Consolidate data across complex, heterogeneous system landscapes. The Pimcore MDM enables you to manage all aspects of any master record, including hierarchy, structure, validation, versioning, and enrichment with attributes, descriptions, translations, documentation, and other related data. Get the most out of your data with this powerful MDM platform!

•Digital Asset Management (DAM)
The Pimcore DAM centralizes all your media assets, including images, graphics, documents, videos, and other media content. Integrate, consolidate, and manage any type and any amount of digital assets in a single source of truth. Unlock the potential of your digital content and take control of your digital experience management!

•Customer Data Platform (CDP)
Unlock the power of unified customer profiles with Pimcore's Customer Data Platform (CDP) software. The platform aggregates customer data from different sources, providing a unified view of customer activities. The CDP also includes powerful features for profile unification, audience segmentation, SSO, and triggering marketing automation to deliver personalized content to your customers. Unleash the potential of unified customer profiles!

•Digital Experience Platform (DXP/CMS)
Take your digital experience to the next level with Pimcore's Digital Experience Platform (DXP). Benefit from personalized, contextualized digital experiences to engage every audience at every touchpoint. Choose from a headless CMS, GraphQL-API-based content delivery, or a decoupled web content management approach – or go hybrid. With Pimcore, you can get a unified and seamless digital experience that fits your needs.

•Digital Commerce Framework
Pimcore's Digital Commerce Framework is the perfect solution for businesses looking to revolutionize their digital commerce. With its open-source e-commerce software development framework, you can create highly personalized, transactional customer experiences with exceptional scalability. Built with a set of composable and API-driven components, Pimcore Digital Commerce Framework provides you with the tools to create sophisticated, personalized, and high-performing B2C and B2B commerce solutions. 

Pimcore Enterprise Edition
Unlock the full potential of Pimcore with the Enterprise Edition and get the most out of your solution. Enjoy fast ramp-up, complete flexibility, commercial licensing, special extensions, and long-term support to lower your TCO and raise your ROI. Experience the power of Pimcore's Enterprise Edition and maximize your business potential!

File Management

Real Time Analytics

Document Templates

Cataloging/Categorization

Multi-Channel Marketing

Lifecycle Management

Customizable Categories

User Management

Multi-Channel Management

Product Catalog

Data Verification

Document Storage

Database Support

Data Storage Management

Data Synchronization

Video Management

Master Record Management

Order Management

We provide our software in three packages: The paid Pimcore Cloud Edition, the paid Pimcore Enterprise Edition, and the free and Open Source Community Edition.

Lucky Orange vs Pimcore

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