Productboard
About Productboard
Awards and Recognition
Productboard Pricing
15-day free trial, no credit card required. Essentials plan: Connect your backlog with always up-to-date and easy-to- share: $20 per maker/month (billed yearly) or $25 per maker/ month (billed monthly) Pro plan: Link customer feedback to feature prioritization & planning for customer-centric roadmaps: $60 per maker/month (billed yearly) or $70 per maker/month (billed monthly) Scale plan: Align strategic objectives and customer feedback with feature prioritization: Custom pricing Enterprise plan: For organizations needing the most flexibility, security, integrations, and support: Custom pricing
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Productboard
1 - 5 of 142 Reviews
Andrew
Verified reviewer
Venture Capital & Private Equity, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2019
Curate your user feedback and manage your backlog
Productboard is an excellent tool to help you make sure your roadmap is driven by real user feedback and value to your customers.
CONSProductboard is a fairly young company and is still building out some "no brainer" features, but they also release fantastic updates often!
Pieter
E-Learning, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Invaluable for those who really care about user input
Linking user insights to feature development; Making insights available to developers, designers and others that are working on a feature; Communicating the roadmap with users; Collecting insights from portal as well as other channels in one place."
CONSIt still lacks multi-language support (any other language than English) and the ability to directly interact with user insights.
Reasons for switching to Productboard
Because we needed to link insights to product development easily so that anyone working on a new feature could easily find and access user insights.
Hana
Cosmetics, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2020
The billing mechanism of individual plan is awful experience
After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.
PROSIt is for sure well thought through tool.
CONSIt is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product
Hartley
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Productboard review
We'll be using productboard for as long as our company is in business
PROSAbility to create a home for product feedback Ability to organise feedback against the product's hierarchy, which then completely objectifies what to build next -> productboard is the only product that can do this Creating a publicly available portal
CONSYou can't automatically link your userbase and their orgs, meaning that you have to manually create a new organisation each time you receive feedback from a new company The roadmapping section hasn't been great (no gantt view), however, it's about to be released
Reasons for switching to Productboard
Aha was crummy, it was complex and convoluted It did not help us make better decisions in any way
Gregory
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2019
Best of breed Software
There is no better way to record your feedback and, more importantly, link your feedback to a feature that a user has asked for. Also: the ability to strategically view all features is amazing.
CONSThere is no way to record conversations (actual audio) and save it. Some of the filters are slightly confusing.
Reasons for switching to Productboard
ProductBoard is made specifically for my problem. No need to panel beat it into what we need.
