---
title: "Productboard Software Reviews, Demo & Pricing - 2026"
description: "Review of Productboard Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/product-roadmap/productboard-profile/"
page_type: "product"
language: "en"
---

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Productboard

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/idea-management/productboard-profile/reviews/)[Alternatives](https://www.softwareadvice.com/idea-management/productboard-profile/alternatives/)

# Productboard Review

From $25-$75/month Free version Free trial 4 plans

Wondering if Productboard is right for your organization?

Our Product Roadmap Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Productboard

4.7

[(154)](https://www.softwareadvice.com/idea-management/productboard-profile/reviews/)

Pricing

Starting at $25.00 per user per month

### About Productboard

Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products.

Key features of Productboard include idea collaboration, resource management, prioritization, road mapping, feedback collection, milestone tracking, monitoring of requirements and workflows. It also allows businesses to engage with the customer community and generate anonymous feedback from colleagues. Moreover, it provides white-label solutions to set up product portals, which help share, review and launch ideas among colleagues and customers.

Productboard allows integration with development, notification tracking, email, project planning and other third-party software. The product is available on monthly subscription and support is extended via online chat, email and phone.

Do you work for Productboard? [Manage this product listing](https://www.g2.com/products/productboard/claim_requests/new?auto=true)

Wondering if Productboard is right for your organization?

Our Product Roadmap Software selection experts can help you in 15 minutes or less.

## Productboard User Interface

## Popular Productboard Alternatives

Main Product

Productboard

4.7

[(154)](https://www.softwareadvice.com/idea-management/productboard-profile/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   4.28Value for money
-   4.65Customer support
-   4.31Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)

4.5

[(3726)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/)

Ratings Breakdown

-   4.26Ease of use
-   4.28Value for money
-   4.28Customer support
-   4.37Functionality

Pricing

Starting at $5.42 per month

Get Price

Alternative Product

[Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)

4.4

[(15781)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/)

Ratings Breakdown

-   4.08Ease of use
-   4.28Value for money
-   4.20Customer support
-   4.44Functionality

Pricing

Starting at $7.91 per month

Get Price

Alternative Product

[Notion](https://www.softwareadvice.com/project-management/notion-profile/)

4.7

[(2846)](https://www.softwareadvice.com/project-management/notion-profile/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   4.57Value for money
-   4.39Customer support
-   4.62Functionality

Pricing

Starting at $12.00 per month

Get Price

Alternative Product

[Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)

4.4

[(3046)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/)

Ratings Breakdown

-   4.18Ease of use
-   4.21Value for money
-   4.33Customer support
-   4.31Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Trello](https://www.softwareadvice.com/project-management/trello-profile/)

4.5

[(23647)](https://www.softwareadvice.com/project-management/trello-profile/reviews/)

Ratings Breakdown

-   4.53Ease of use
-   4.55Value for money
-   4.31Customer support
-   4.32Functionality

Pricing

Starting at $5.00 per month

Get Price

## Productboard Pricing and Plans

Productboard has four plans. Essentials is $25.00/user/mo billed monthly. Pro is $75.00/user/mo billed monthly. Enterprise and Productboard Pulse are custom-priced.

Free versionFree trial

Essentials

$25.00

per user, per month

Starting with 1 maker

Essentials plan includes:

-   Backlog Import
-   Custom Swimlanes
-   Features and Roadmaps
-   Free Contributors & Viewers for Sharing Your Roadmap and Backlog
-   Github
-   Google Apps SSO
-   Jira & Azure Devops Integration With 2-Way Sync
-   Pivotal Tracker Integrations
-   Trello
-   Unlimited Products

Pro

$75.00

per user, per month

Starting with 2 makers

Pro plan includes:

-   Jira & Azure Devops Integration With 2-Way Sync
-   Integrations Including Zendesk
-   Google Apps SSO
-   Github
-   Free Contributors & Viewers for Sharing Your Roadmap and Backlog
-   Features and Roadmaps
-   Custom Swimlanes
-   Custom Fields and Multiple Prioritization Scores
-   Unlimited Products
-   Customer Feedback Portal
-   Chrome Extension
-   Backlog Import
-   API Access
-   Unlimited Customer Feedback Capture in One Place
-   Trello
-   Sorting and Features Filtering by Predefined Criteria
-   Slack
-   Pivotal Tracker Integrations
-   Microsoft Teams and More

Enterprise

Custom Quote Available

Starting with 5 makers

Enterprise plan includes:

-   Features and Roadmaps
-   Dedicated Customer Success Manager
-   Custom Swimlanes
-   Custom Fields and Multiple Prioritization Scores
-   Customer Segmentation
-   Customer Feedback Portal
-   Chrome Extension
-   Bespoke Onboarding and Enablement
-   Backlog Import
-   API Access"
-   Additional Security and Privacy: Audit Logs
-   Product-Specific Fields
-   Reporting
-   Salesforce Integration
-   SAML SSO
-   Self-Managed Jira and Azure Devops Instances
-   Slack
-   Smart Feature Suggestions
-   Sorting and Features Filtering by Predefined Criteria
-   Trello
-   Unlimited Customer Feedback Portals
-   Unlimited Jira & Azure Devops Integrations
-   "Unlimited Products
-   Unlimited Strategic Objectives for Feature Prioritization
-   Unlimited Teams
-   Visualized Feature Prioritization and Dependencies
-   Google Apps SSO
-   Github
-   Free Contributors & Viewers for Sharing Your Roadmap and Backlog
-   Enforced Google Apps SSO
-   Product Analytics Integrations With Amplitude and Mixpanel
-   Product Access Permissions for Different Audiences
-   Premium Customer Support
-   Pivotal Tracker Integrations
-   Multiple Workspaces With Different User Roles
-   Multiple Product Releases
-   Microsoft Teams and More
-   Jira & Azure Devops Integration With 2-Way Sync
-   IP Address Whitelisting
-   Integrations Including Zendesk
-   Insights Trends
-   Insights Automation

Productboard Pulse

Custom Quote

Priced based on amount of data processed

Productboard Pulse plan includes:

-   Get answers conversationally, in the flow of your analysis
-   Create voice of customer reports in minutes using AI
-   Uncover trended key insights across all customer feedback
-   Easily connect findings to your product source-of-truth

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Productboard pricing compare to alternatives?

Productboard's starting price is $25.00/user/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Productboard4.7[(154)](https://www.softwareadvice.com/idea-management/productboard-profile/reviews/) | $25.00 /user/mo | Available | Available | 4.3 |
| [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)4.5[(3,726)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) | $5.42 /user/mo | Available | Available | 4.3 |
| [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)4.4[(15,781)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) | $7.91 /user/mo | Available | Available | 4.3 |
| [Notion](https://www.softwareadvice.com/project-management/notion-profile/)4.7[(2,846)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) | $12.00 /user/mo | Available | Available | 4.6 |
| [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)4.4[(3,046)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) | $10.00 /user/mo | Available | Available | 4.2 |

Productboard4.7[(154)](https://www.softwareadvice.com/idea-management/productboard-profile/reviews/)

* * *

Starting price

$25.00 /user/mo

Free trial

Available

Free version

Available

Value For Money

4.3

-   [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)4.5[(3,726)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/)
    
    * * *
    
    Starting price
    
    $5.42 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.3
    
-   [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)4.4[(15,781)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/)
    
    * * *
    
    Starting price
    
    $7.91 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.3
    
-   [Notion](https://www.softwareadvice.com/project-management/notion-profile/)4.7[(2,846)](https://www.softwareadvice.com/project-management/notion-profile/reviews/)
    
    * * *
    
    Starting price
    
    $12.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.6
    
-   [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)4.4[(3,046)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/)
    
    * * *
    
    Starting price
    
    $10.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.2
    

## Productboard Features

-   Popular features found in Product Roadmap
    
    Guest Access
    
    Idea Management
    
    Milestone Tracking
    
    Project Planning
    
    Task Management
    
    Task Scheduling
    
    Timeline Management
    
    Visualization
    
    Workflow Management
    
-   More features of Productboard
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity/News Feed
    
    Activity Planning
    
    Activity Tracking
    
    Agile Methodologies
    
    Alerts/Notifications
    
    API
    
    Assignment Management
    
    Audit Management
    
    Audit Trail
    
    Backlog Management
    
    Bar Chart
    
    Brainstorming
    
    Bug Tracking
    
    Business Plan Templates
    
    Capacity Management
    
    Charting
    
    Client Portal
    
    Collaboration Tools
    
    Color Codes/Icons
    
    Commenting/Notes
    
    Communication Management
    
    Content Management
    
    Crowdsourcing
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Data Integration
    
    Dependency Tracking
    
    Discussions/Forums
    
    Document Management
    
    Drag & Drop
    
    Feedback Management
    
    File Sharing
    
    For IT Project Management
    
    For Small Businesses
    
    Gantt/Timeline View
    
    Goal Setting/Tracking
    
    Idea Ranking
    
    Ideation
    
    Innovation Management
    
    Issue Management
    
    Issue Tracking
    
    Kanban Board
    
    Key Performance Indicators
    
    KPI Monitoring
    
    Marketing Calendar
    
    @mentions
    
    Mind Maps
    
    Monitoring
    
    Multi-board
    
    Multi-Channel Data Collection
    
    Multiple Projects
    
    Negative Feedback Management
    
    Notes Management
    
    Percent-Complete Tracking
    
    Planning Tools
    
    Polls/Voting
    
    Portfolio Management
    
    Prioritization
    
    Product Data Management
    
    Productivity Tools
    
    Product Lifecycle Management
    
    Product Roadmapping
    
    Progress Reports
    
    Progress Tracking
    
    Project Management
    
    Project Planning/Scheduling
    
    Project Scheduling
    
    Project Tracking
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Recurring Tasks
    
    Release Planning
    
    Remote Access/Control
    
    Remote Support
    
    Reporting/Analytics
    
    Reporting/Project Tracking
    
    Reporting & Statistics
    
    Request Management
    
    Requirements Management
    
    Resource Management
    
    Roadmapping
    
    Role-Based Permissions
    
    Rules-Based Workflow
    
    Search/Filter
    
    Secure Data Storage
    
    Single Sign On
    
    Spreadsheet View
    
    Sprint Planning
    
    SSL Security
    
    Status Tracking
    
    Strategic Planning
    
    Sub-Task Management
    
    Supports Scrum
    
    Surveys & Feedback
    
    Tagging
    
    Task Board View
    
    Task Editing
    
    Task Planning
    
    Task Progress Tracking
    
    Task Tagging
    
    Team Management
    
    Templates
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Time Tracking
    
    To-Do List
    
    Trend Analysis
    
    Trend/Problem Indicators
    
    User Management
    
    Version Control
    
    Visual Analytics
    
    Visual Workflow Management
    
    Web-based Deployment
    

## Productboard Integrations

Jira

Integration rated 4.0 from 10 reviews

Slack

Integration rated undefined from -1 review

Zendesk Suite

Integration rated undefined from -1 review

Microsoft Azure

Integration rated undefined from -1 review

GitHub

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

See all 14 integrations

## Productboard User Reviews

## Productboard customer ratings

- Overall rating: 4.7/5
- Total reviews: 154

### Rating distribution

- 5 stars: 109 reviews (71%)
- 4 stars: 40 reviews (26%)
- 3 stars: 3 reviews (2%)
- 2 stars: 1 reviews (1%)
- 1 star: 1 reviews (1%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.3/5
- Customer support: 4.7/5
- Functionality: 4.3/5

---

### Solid tool for roadmapping, but takes time to get used to

- Overall rating: 5/5
- Reviewer: Ravi M.
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, Productboard has helped bring more structure to how we plan and prioritize our roadmap. It's not perfect and there's a bit of a setup period, but once the team gets used to it, it becomes a helpful part of the workflow.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Productboard makes it easy to turn scattered customer feedback into clear priorities. The roadmap views are clean and easy to share with stakeholders, and the way it links feedback to features helps us justify decisions instead of just going with gut feeling. Integrations with tools like Slack and Jira also save a lot of manual work.

#### Cons

The learning curve is steeper than expected, especially for new team members trying to understand how objectives, features, and releases connect. Some of the customization options are limited, and a few actions that feel like they should be simple end up taking more clicks than necessary. Pricing can also add up once you need more advanced features.

---

### Alas! We found our product management solution

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

In order of benefit, here's what I like most so far about Productboard: (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

#### Cons

Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

---

### So close to being a great product

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: less than 1 year · weekly
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I was the person that championed the implementation of productboard and I still really like it. But the lack of concerns for less "important" integrations and automation is making my life more miserable. I would love to continue using productboard but I am not sure if we can

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

1. Feedback management: we have found productboard's integration with intercom to be wonderful. They really nailed it with 95% of the features in Notes, especially for individual feedback. 2. love the diasctintion between maker and (free) viewers. This allowed us to roll out the tool to the entire company without incurring excessive costs. 3. We really like the portal feature but we are not using it yet.

#### Cons

1. Feature hierarchy is a difficult concept to grasp for new comers and gets messy. What I hate about the feature hiearachy is that there's not flexibility once you have listed something as a "product". You can't change it to a feature of a subfeature. This rendered us with a ginormous "product" with all features listed under one thing. integrations: 2. integration with any development platform that's not jira is completely useless. We use shortcut and we understand it's a small player and it's also fault on their part but the integration is utterly meaningless with the current state. We 3. Integration with zapier is also close to being useless given that the only trigger is "new note" or "new feature", and anything that's imported from an integration to be a new note is not editable. Why??? We would love to automate our workflow and centralize all research findings in productboard but these pain points are impossible to overcome. We are thinking about switching to something else just because of this. Honestly, if they just give us the option of another trigger event on zapier like change of status, we would already be so happy. 4. The research insights are only very qualitative focus and possibility for automation is low. It's funny that productboard owns satismeter but the satismeter integration is also not great. We ended up setting up our own satismeter integration through zapier. But, there's also no way for us to easily sort through low/high ratings or filter.

---

### Terrible Search, Terrible UI, Unstructured Data

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 201-500 employees
- Product usage: less than 1 year · daily
- Reviewed: June 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Migrated from Canny to Productboard. Canny is far and above an easier to use, more pleasant, effective solution for feedback management

#### Ratings breakdown

- Ease of use: 1/5
- Functionality: 1/5

#### Pros

- Logging in with SSO integration was easy.- You can use it to capture product feedback, even though there are much better tools out there.- Integrates with Zendesk

#### Cons

Where to begin???- 3 different search boxes, no unified search.There's one search for views, one search for notes, and another for topics that notes are about.This makes it slow, and difficult to know what search to use at what time.- Data is unstructuredAs far as I can tell, notes don't seem to have ability to have custom fields. Leads to ton of unstructured and poorly searchable data.- The user interfaceThere's no hierarchy to data. The UI/views are overwhelming, and feel disorganized. It's like the worst email inbox or notes app imaginable for complex feedback + data.- Votes on product feedback populate as distinct notes Makes the already bad search even harder to use

---

### Fills a major hole in most product development toolbelts

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: 1-3 years · weekly
- Reviewed: October 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Most product and project management tools focus on 3 views: roadmap of what's ahead, kanban view of what's currently in motion, and backlog of all the things you could possibly do. What's majorly lacking in almost all of these tools is the toolset to effectively prioritize the items that go into each of those views. What you're left with is a giant list of things to do and a lot of supplemental tools (xls files, gannt tools, etc.) to try and do prioritization work. The whole point of product development is to figure out what the highest value things could be getting worked on and when/why, and thus, by focusing on "here's what is being worked on" over "here's what we should be working on and why", many other tools largely miss the mark. ProductBoard's tools are custom built to solve the prioritization problem - you can choose company objectives, track customer segments & customers, score features by value/effort, and then slice & dice these things all sorts of different ways in order to best determine the right work to focus on when. At its core, it feels like software that was designed by and for product managers, which is refreshing when compared to other tools in the space that feel like they were designed for the abstract goal of "getting things done".

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

* At it's core, it's just a well designed & enjoyable piece of software to use every day. * Its prioritization toolset allows you to effectively sort/filter/schedule features along all sorts of different dimensions in a way that no other tool I've seen allows for. * Its "insights" inbox allows you to way more effectively manage the influx of requests/feedback than other tools.

#### Cons

* Though the tool is easy to use, getting started can be tricky because of needing to figure out how best to map your product to the very flexible data model that ProductBoard allows for. * I wish it had more integrations and/or a public api for syncing engineering tasks - it connects to the big ones (Jira/Pivotal/Trello) really nicely, but many folks use other tools.

---

### Great for iterating on customer feedback

- Overall rating: 4/5
- Reviewer: Alex K.
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: August 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Productboard is a great tool for software companies looking to build a process around their customer feedback.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Productboard's insights are a great way to process customer feedback and group that feedback into actionable features for our engineering team. The user impact score helps us prioritize this feedback based on needs, and when a feature is complete we can circle back to the insights and see everyone who requested the feature.

#### Cons

Sometimes the customization options can be overwhelming. It would be nice to have a templates feature that lets you reuse certain processes & functionality between views. I sometimes think I'm doing something the 'wrong' way because there are so many ways to accomplish it.

---

### Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

- Overall rating: 5/5
- Reviewer: Eric P.
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

#### Cons

Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

---

### Saved us from accumulating insights and doing nothing with them

- Overall rating: 5/5
- Reviewer: Ewan F.
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has helped us move on from the disparate storage of customer insights which we were accumulating but not putting to use. It's now the primarily a tool we use to inform our roadm map and has very strong features to help you align with overall strategy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We can channel Slack messages, support tickets and input from across all our teams to one central location.

#### Cons

The reporting is very customisable and you can reach in and grab data quite easily, the only limitation we found is between customer insights and their assigned customer segment, for example, an option to present the priority of feature requests over an entire customer segment isn't readily available.

---

### Product roadmap visualized

- Overall rating: 4/5
- Reviewer: Thomas B.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

Very positive and a great way to share with key stakeholders our brainstorming and product roadmap.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Functionality: 4/5

#### Pros

Integration with other tools has been a great benefit. However, the collaboration, prioritisation and visualization of the product roadmap is the best and most used features.

#### Cons

For smaller teams / startups it could be seen as relatively expensive.

---

### Life saver for product managers everywhere

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Product board is an easily-navigable single source of truth for all product ideas along with a single source for all product feedback. Saves so much time and hassle for product managers whilst bringing together all stakeholders from around the business.

#### Cons

Can't really think of anything to be honest.

---

Showing 1 - 10 of 154 Reviews

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