Targetprocess Software

FrontRunners 2021

About Targetprocess

Targetprocess is a cloud-based enterprise visual platform which connects Portfolio, Products and Teams. The tool perfectly reflects the agile methodology and can help any company to adopt and scale agile across the enterprise. To achieve business agility and see the value flow through the entire organization one can use out-of-the-box templates for SAFe, LeSS, Nexus, Scrum of Scrums and other frameworks, but the solution is highly customizable to support your own project management approach and organization structure. The solution features an array of applications which provide data visualization at every level of the organization. Users can automatically prioritize incoming work items and use visual encoding to flag projects. Targetprocess’ timeline mode sho...
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Targetprocess cost efficiency dashboard

Targetprocess User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 538 reviews

User Profile

Mark

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Information Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2019

Powerful Software for Agile Organizations, Could Improve in Usability on Higher End Functionality

We are using Targetprocess in our daily Agile practice. Our developers and Product Owners are trained in its use, and it is a huge piece of our practice. The software is key to our Agile efforts, and is relatively easy to set-up and use. However, the buyer should be aware that unless you deploy one of the pre-built frameworks, you will be starting with a clean slate, and will have to build your own structures, and this can take a bit of thought and time. I enjoy using the software, and we intend to renew our license for the next year, and will be making efforts to expand the user base. The ability to define different workflows for different teams is very powerful, as is the Request Portal, and other more DevOps type features. Story card aging is another nice feature that we now implement through custom rules.

Pros

Excellent pricing structure, easy to set up, and implementation/training professional services are first rate. The software is powerful and can handle various different approaches to Agile/Agile Scrum, and comes with pre-built solutions for frameworks like SAFe. Our organization was up and running in little time.

Cons

Some of the more powerful features, such as creation of rules could be more straightforwardly implemented. Some features have a "coding" feel to them that could improve in usability, user-friendliness. The software is sensitive to hierarchical structure of Agile entities, and you have to get this right. The ability to move/transform entities into different levels of the hierarchy could be improved, and sometimes can disconnect entities from the hierarchy, forcing the user to reconnect them manually.

Reasons for choosing Targetprocess

Customizability, Ease of Use, Quality of the Professional Services Organization, Price, Power of Features

Reasons for switching to Targetprocess

Taiga was too limited and didn't support enough of the elements of our Agile Practice and had no true DevOps features. While we liked its simplicity, it did lack many advanced features we thought were important.

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Powerful agile project management tool

We started small with one client and project, then slowly added all our clients and projects. Some clients had other requirements and TP was easily able to handle what we needed as we expanded it's usage into sprint planning, daily check in, project planning, releases, automated reporting, etc. What I like best is the confidence it gives me that it will be able to grow with our needs into the future.

Pros

As our organization continues to grow and have more complex needs, Targetprocess can easily handle whatever our needs are and helps us to grow using standardized methods no matter the project. Also, we have many creative people in the tool and it's user friendly for the non-technical types too.

Cons

It's great power can also be a weakness, as getting it setup and configured requires planning offline, team alignment and understanding before moving the workflow to a digital tool like Targetprocess. Having someone who understands Agile and programming is best to get this setup for you as its so customizable it can be intimidating.

Reasons for choosing Targetprocess

Jira was too technical for our non-technical users, such as account managers, creative, copywriters, and media people.

Reasons for switching to Targetprocess

We migrated from Waterfall to Agile PM Methodology.

Anonymous

Company size: 1,001-5,000 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

September 2018

My experience with Targetprocess

We are using Targetprocess mostly for Product Backlog management. It helps us to visualize backlogs of different teams inside of one product and create a "big picture". Service organisations are using Kanban practices and it perfectly solves prioritization and backlog management issues.

Pros

- Flexibility of the tool, customization options - Ability to create any kind of process workflow - Out of the box Kanban metrics - Representation of data on views and boards in any kind of form, for different stakeholders - Visual cards and thier options - Ability to automate process steps with web hooks and metrics

Cons

- Timeline is not useful - Interdependencies management is poor - Reporting engine, options are limited - Customisation of entity view is not possible - Access management options is limited - Lack of capacity/resource management functionality - Lack of Portfolio management (cost management, portfolio roadmaps, strategic dashboard, what if analysis)

Anonymous

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

February 2022

A very good product

At first, I was rather overwhelmed to be honest. However, the more I use it, the more I appreciate the collaborative aspect and how, if handled properly, it helps making sure that we keep track of a variety of projects and tasks, to the minutest if details, if need be. I also appreciate the simplicity in terms of layout, it helps with maintaining focus, if this makes sense. Overall, I am glad we have it as an integral part of our admin department.

Pros

I like how flexible TP is, and how it allows the whole team to keep track of projects, tasks, events in the making as well as course scheduling, purchase requests and orders, follow-up's - basically anything and everything we need to keep tabs on in order to ensure smooth workflow in the company as a whole. When I started working with it, I used to think about it as the less hip version of Trello, although admittedly this does justice neither to TP, nor to Trello.

Cons

Since it is so flexible, TP takes quite some time to get used to and to find one's way around in. I am sure it is easy to get way overwhelmed by it, too, but luckily my onboarding layed specific emphasis on all the supportive software we use to make workflow as effortless as can.

Aaron

Company size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Excellent alternative to JIRA

We used JIRA for several years and it's good, but the lack of proper integrated hierarchy means organising 10,000+ items is just impossible. Even 3rd party plugins dont help much. The UI is slow and unattractive and after 6 months trying to get JIRA Porfolio to work (a cool idea!) I could never get it to and the response from Atlassian was disappointing overall. The UI is much, much better in Target Process and

Pros

* Responsive UI * Adding many stories at once is easy so doesn't interrupt your flow * Incredible customer support responsiveness * Dashboards are 10x better than anything in JIRA * Reports are built in and very well designed, things you have to buy from 3rd parties in JIRA (if you even can)

Cons

* Roadmapping is harder than it looks, some planning features missing means i can't throw away my gantts just yet but it's getting close * Search results have way too much white space, can be hard to find exactly what you're looking for - JIRA was better at this * Difficult to learn the filtering side of things for anything more than basic needs (but their customer support team are amazingly supportive on this, even writing a script for me immediately to address my individual need). Oh, this is meant to be the con section isn't it. ;-) * Workflows aren't quite as customisable as JIRA, such as setting triggers and custom screens

Reasons for choosing Targetprocess

Price, featureset, ease of use

Reasons for switching to Targetprocess

* wanted faster and cleaner UI and larger hierarchy support

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