About Targetprocess

Targetprocess is a cloud-based, modular project management solution that allows users to visualize and manage projects using any combination of Kanban, Scrum or the user’s own preset work solution. 

The solution features an array of applications which provide data visualization at every level of the organization. Users can automatically prioritize incoming work items and use visual encoding to flag projects. Targetprocess’ timeline mode shows a project’s progress over time and allows users to set milestones. Users can also track and trace every item in the system in order to visualize changes with live updates. Risk management compares original plans against the actual work to alert the team to any disparities, and auto alerts can be se...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic)

534 Reviews of Targetprocess

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(313)

313

4 stars

(193)

193

3 stars

(26)

26

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 534 results

July 2019

Mark from NPD GROUP INC

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Information Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2019

Powerful Software for Agile Organizations, Could Improve in Usability on Higher End Functionality

We are using Targetprocess in our daily Agile practice. Our developers and Product Owners are trained in its use, and it is a huge piece of our practice. The software is key to our Agile efforts, and is relatively easy to set-up and use. However, the buyer should be aware that unless you deploy one of the pre-built frameworks, you will be starting with a clean slate, and will have to build your own structures, and this can take a bit of thought and time. I enjoy using the software, and we intend to renew our license for the next year, and will be making efforts to expand the user base. The ability to define different workflows for different teams is very powerful, as is the Request Portal, and other more DevOps type features. Story card aging is another nice feature that we now implement through custom rules.

Pros

Excellent pricing structure, easy to set up, and implementation/training professional services are first rate. The software is powerful and can handle various different approaches to Agile/Agile Scrum, and comes with pre-built solutions for frameworks like SAFe. Our organization was up and running in little time.

Cons

Some of the more powerful features, such as creation of rules could be more straightforwardly implemented. Some features have a "coding" feel to them that could improve in usability, user-friendliness. The software is sensitive to hierarchical structure of Agile entities, and you have to get this right. The ability to move/transform entities into different levels of the hierarchy could be improved, and sometimes can disconnect entities from the hierarchy, forcing the user to reconnect them manually.

Reasons for Choosing Targetprocess

Customizability, Ease of Use, Quality of the Professional Services Organization, Price, Power of Features

Reasons for Switching to Targetprocess

Taiga was too limited and didn't support enough of the elements of our Agile Practice and had no true DevOps features. While we liked its simplicity, it did lack many advanced features we thought were important.

November 2019

Aaron from ARRB Systems

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Excellent alternative to JIRA

We used JIRA for several years and it's good, but the lack of proper integrated hierarchy means organising 10,000+ items is just impossible. Even 3rd party plugins dont help much. The UI is slow and unattractive and after 6 months trying to get JIRA Porfolio to work (a cool idea!) I could never get it to and the response from Atlassian was disappointing overall. The UI is much, much better in Target Process and

Pros

* Responsive UI * Adding many stories at once is easy so doesn't interrupt your flow * Incredible customer support responsiveness * Dashboards are 10x better than anything in JIRA * Reports are built in and very well designed, things you have to buy from 3rd parties in JIRA (if you even can)

Cons

* Roadmapping is harder than it looks, some planning features missing means i can't throw away my gantts just yet but it's getting close * Search results have way too much white space, can be hard to find exactly what you're looking for - JIRA was better at this * Difficult to learn the filtering side of things for anything more than basic needs (but their customer support team are amazingly supportive on this, even writing a script for me immediately to address my individual need). Oh, this is meant to be the con section isn't it. ;-) * Workflows aren't quite as customisable as JIRA, such as setting triggers and custom screens

Reasons for Choosing Targetprocess

Price, featureset, ease of use

Reasons for Switching to Targetprocess

* wanted faster and cleaner UI and larger hierarchy support

February 2021

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2021

Excellent project managment software

Like it and will recommend it to anyone in need of an easy to use task management system.

Pros

Targetprocess is an easy to use solution for project management. We used it for development task management and really liked it. It pretty straight forward and easy to customize

Cons

Using the API was a bit tricky when we needed to dynamically update stuff. The documentation and support wasn't at the highest level.

September 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

September 2018

My experience with Targetprocess

We are using Targetprocess mostly for Product Backlog management. It helps us to visualize backlogs of different teams inside of one product and create a "big picture". Service organisations are using Kanban practices and it perfectly solves prioritization and backlog management issues.

Pros

- Flexibility of the tool, customization options - Ability to create any kind of process workflow - Out of the box Kanban metrics - Representation of data on views and boards in any kind of form, for different stakeholders - Visual cards and thier options - Ability to automate process steps with web hooks and metrics

Cons

- Timeline is not useful - Interdependencies management is poor - Reporting engine, options are limited - Customisation of entity view is not possible - Access management options is limited - Lack of capacity/resource management functionality - Lack of Portfolio management (cost management, portfolio roadmaps, strategic dashboard, what if analysis)

October 2019

Bruno from Codus

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

4.0

October 2019

Awesome product for the right cases

TP helped us a lot to manage a complex project that had many teams working in parallel in a large product roadmap. My conclusion was that to be worth the investment the teams should take advantage of all the features and metrics that it can generate. Depending on client's project management in some cases it was not possible to use correctly sprints and generate metrics. In those cases we ended migrating to other tool (such as Trello).

Pros

Tons of good features Very flexible and powerful

Cons

Expensive for companies in Brazil As we are a consulting company, there wasn't a good (and cheap) way to add clients to the projects with the ability to add comments to cards without purchasing a license. In some cases there were more than 10 people involved in the project that would have very small interactions. It would not make sense to purchase licenses for everyone.

Reasons for Choosing Targetprocess

After watching some videos it seemed we liked a lot the flexibility to create our custom processes. Being able to have cards automatically moving across teams depending on their status was very nice.

Reasons for Switching to Targetprocess

We started working with larger projects that required a better control of the roadmap and we also wanted to have better metrics about our teams and deliveries.