Sort of stopped using it for customer service.

I checked out the software on a whim, because I saw that it integrated with something else I used. I felt COMPELLED to use it.

The integrations are great and allow seamless imports from all our solutions.

Best Customer Service I Have Ever Experienced - Also a great product.

BlueCamroo has been a great Partner. When we first started working with [SENSITIVE CONTENT HIDDEN] we were charting new waters in our industry.

Also, make sure it handles contacts the way you want it to. We wasted a very long time setting up a competing system only to find out that it did not group contacts by company the way we expected.

I love that I can have emails directly in the program so the details are attached to the client (and that I can forward them there from other inboxes). This can't be beat for a free version.

The screen layouts are well organized and clean, the interface is intuitive and ease of configuration.

Fairly priced, highly recommended CRM for E-commerce.

For the areas that we have started to use, ease of use is a major plus and once you know where each element is - daily use of the platform is smooth.

At first, it was difficult to manage and navigate. The platform has grown significantly since we began using it.

The support team responds very quickly via a built-in ticket system and answer any queries / resolve any issues with little to no delay.

They provided great guidance on how to exceed our customer's expectations as well as include functionality and interface what would scale.

I love that its free and it is very smart to get people to sign up.

Oh, and I like the social-media style interface that makes working in some of the sections seem like checking your FaceBook feed.

The ONLY halfway annoying thing I've found is that a few of the date fields seem to be in non-american order, and I misread the dates. That being said, I'm sure they would fix it if I complained.

The free version is actually useful, especially for a new business. I will pay for additional features eventually, but for now, the free version does what I need to do.

BlueCamroo has been able to accommodate all our requirements and allow us to save money overall. At least once every day or two someone on the team comments on how great BlueCamroo is.

There are a couple of rough edges in the user interface. In several areas, the screen doesn't refresh as it should (I suspect that's a bug that will be fixed at some point).

If you are looking for a bot that is good at standup and retro, Jell is great. It is a really simple integration into Slack and works really well once you understand it.

We had everyone on the team using it each day. It was an excellent platform to ensure everyone understood what was accomplished, what the plan of the day was and what challenges were being faced.

There is also no way to adjust for a part-time position, i.e. a four day work week, so either every week you need to put in out of office or get reminder emails.

My only complaint is that the text fields are only one line high when typing even though they'll display multiple lines after being submitted.

We have a distributed team that use Jell for daily scrum. It's easy to use, and gives a total transparency in what everyone is doing.

Especially with Covid and working from home. This has been an amazing tool to make sure.

We integrated it with our Slack platform. The weekly check in roll up was useful for my weekly touch base with employees.

Not a big issue, but when you do it everyday it becomes annoying.

I didn't have any part in setting up the software, but as a user, the experience is pretty seamless.

This is easy to use and a good way to monitor the teams workload.

Scrolling back in time through old standups is easy and helpful for finding when I did certain things.

Integrates with Slack so you can share with your team. Allows custom intervals so you can do standups with different granularity.

The chat function is always a fight understanding what I am entering. I missed months of stand ups because I was signed out but didn't know because the notifications didn't arrive in MS teams.

So often, software platforms exceed ease of use by continuously adding features (we understand completely how and why this happens).

The team at Jell has done a wonderful job of keeping the features right in line with our needs.

If using it for daily scrum only, it's a bit hard to adjust it's as expensive (or more) as the premium subscription of slack.

It is so simple, integrates great with other things we use such as slack and gmail and make sure that the leadership team or any team for that matter can keep themselves accountible.

US Dollar

The Business Software that combines many essential business services in a single, easily-adoptable and affordable solution.

BlueCamroo is a cloud-based business management platform that provides features such as lead and customer management, team collaboration, task and project management, customer support, time tracking, expenses management, billing and invoicing, social media monitoring, and email marketing. The features are supported by a configurable workflow engine that helps users automate end-to-end business processes. The integrated solution is a fit for small or mid-sized knowledge or service businesses.


BlueCamroo captures and nurtures leads from websites, lists, email, and social networks. Project Management and collaboration help in project delivery, allowing users to share calendars, timesheets, documents, notes and contacts within the system. Email integration saves time and helps keep information centralized in the system. BlueCamroo’s analytic dashboards track sales metrics and allow users to create own reports.


BlueCamroo integrates with third-party applications such as Google Apps for Business, Box, HubSpot, Xero, QuickBooks and online payment gateways. Pricing is per user per month. Support is provided via online ticket system.



LongDescription

Commenting/Notes

Support Ticket Management

Milestone Tracking

Cataloging/Categorization

Project Workflow

Employee Management

Forecasting

Electronic Payments

Internal Chat Integration

Idea Management

Project Templates

Lead Capture

Customizable Reports

Document Storage

Activity Tracking

Progress Tracking

Customer Service Analytics

Sales Pipeline Management

Task Scheduling

Financial Management

SSL Security

Calendar/Reminder System

Invoice Management

Portfolio Management

Project Planning/Scheduling

Project Management

Gantt/Timeline View

Projections

Knowledge Management

Pipeline Management

Customer Database

Resource Management

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Scheduling

Data Import/Export

Risk Management

Customer Support

Testing/QA Management

Email Templates

Self Service Portal

Contact Management

XML/RSS

Opportunity Management

Configurable Workflow

Project Time Tracking

Lead Management

Email Marketing

Cost-to-Completion Tracking

Sales Reports

Dashboard Creation

Routing

Territory Management

Vendor Management

Training Management

Issue Management

Marketing Automation

Support Ticket Tracking

Role-Based Permissions

Client Portal

Request Escalation

Social Media Integration

Workflow Management

Email Management

Website Integration

Percent-Complete Tracking

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Segmentation

Reminders

Time & Expense Tracking

Reporting/Project Tracking

Customizable Templates

Calendar Sync

Billing & Invoicing

Accounting Integration

To-Do List

Budget Management

Reporting/Analytics

Recurring Tasks

Contact Database

Prioritization

Customizable Forms

Client Management

Quotes/Estimates

Point of Sale (POS)

Purchasing & Receiving

Task Progress Tracking

Third Party Integrations

Appointment Scheduling

Task Management

BlueCamroo's pricing is built upon a User-Role methodology where users can be assigned multiple roles, allowing them to mix-and-match roles to only pay for what your business (and each individual user) needs.

Pricing can be either Billed Monthly or Billed Annually (with a discount)

The following pricing is USD/User/Month, billed monthly:

CRM - $6
Sales - $25
Projects - $25
Support - $10
Complete - $49

Visit BlueCamroo Pricing  to learn more. https://www.bluecamroo.com/bluecamroo-plans-pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

BlueCamroo

In Person

Live Online

Documentation

Videos

SCRUM software that helps organizations facilitate integration with various applications, such as MS Teams, Slack and more.

Managers can monitor individual/team Check-ins, define goals for employees and track OKRs or team members' overall performance on a centralized platform. 

Schedule a demo: https://jell.com/site/demo

Status Tracking

Meeting Management

Task Planning

Assignment Management

No credit card required, try Jell for free and if you love it, Jell starts at just $4 per user.

BlueCamroo vs Jell

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