ConnectWise CPQ vs EZLynx

RATING:

4.1

(63)

ConnectWise CPQ has 63 reviews and a rating of 4.11 / 5 stars vs EZLynx which has 68 reviews and a rating of 3.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (63)
3.7 (68)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
3 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
July 10, 2022
May 27, 2024
Pros/Cons
  • Pros

  • The finished products always look great. I like that we are able to highly customize our quotes with ConnectWise Sell.
  • The design is intuitive and easy to learn, yet complex enough to do very customizable things. It integrates with leasing providers (e.g. Great America) so you can include leasing options.
  • Cons

  • Can't always trust etilize search and pricing. Basic missing functionality.
  • In addition there is no clear answer on how parts are created within CW or Sell and how those work between the system. The admin functionalities are very weak.
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  • Pros

  • It has saved me so much time from going into each company and trying it myself, they make it quick and user friendly.
  • Used the management system along with the web site. The web site development team is fantastic.
  • Cons

  • No one even answers calls or return messages. What a terrible company all they do is offer this value package of all under one umbrella.
  • Terrible reporting features, not able to run birthdays with everything else. Bad customer support/on boarding and training.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos