All GetAccept Reviews
1-25 of 31 Reviews
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Michael
Verified reviewer
Hospital & Health Care, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
GetAccept has helped me to seamlessly manage customer contracts
I like how GetAccept has a clean look to it, it helps customers who are signing up for service understand the terms of the agreement.
CONSI wish it didn't ask for feedback every time someone fills out a contract.
Vendor Response
Thank you for the review, Michael! We're so glad to hear GetAccept support you manage your contracts and helps your customers understand the terms of the agreement! We have shared your suggestion regarding post-contract feedback with our product team.
Replied January 2022
Ben
Marketing and Advertising, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Loyal customer for 5+ years
Over all its been a great experience. [SENSITIVE CONTENT] has been my goto professional over the years and responds incredibly timely which is a must when one has questions.
PROSI love that i can track to the second of each paged that is viewed which in return helps me evaluate what my Client is thinking.
CONSHonestly i like it all. It would be awesome if there was a way to send documents as if its from the company name and not getaccept but i understand why thats a no no as that would kill marketing purposes.
Reasons for switching to GetAccept
Docusign did not track each page per second/minute that the Client reviewed the documents sent.
Vendor Response
Thank you for your review and feedback! We're glad to hear GetAccept's page tracking & insights allow you better understanding into what your clients are reviewing and interested in - we are always thrilled to hear our tool is providing a better buying experience! Thanks again for using GetAccept and the kind words!
Replied November 2021
Andreas
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2019
Dont waste your money
The organization seems to be more focused on sales than actual customer value.
PROSIn comparison to better alternatives i se no benefits.
CONSThe whole UI is very difficult to navigate No templates available creating a proposal is very manual and painful. CRM sync does not work properly
Aman Preet
Verified reviewer
Retail, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2022
Know these things before choosing GetAccept
The overall experience was nice with GetAccept as we can deal with workflow management, embedded CRM tools and digital signature just keep in mind about the high pricing.
PROSFor Choosing GetAccept we have mainly two reasons one is to get the accuracy in electronic and digital signature which this software provided the best in industry along with documents security.
CONSThe price seems to be quite high compatively to other alternatives especially when you compare it in the long run (for short period of time it won't be much expensive)
Reasons for switching to GetAccept
The quality of electronic signature and digital signature was not upto the mark as they were at times blurred and getting right signature is our main motto.
Makenna
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Very happy we switched to Get Accept
Our overall experience has been great, I can't say enough good things about [SENSITIVE CONTENT HIDDEN]. He is always super helpful and knows the product very well.
PROSFirst off the customer service, especially [SENSITIVE CONTENT HIDDEN]has been amazing through the implementation and entire time using the product. I like the way Get Accept is set up, it is very easy to send documents, sign and receive and create templates. We used Docusign before and it was so cumbersome and we had to use one account with our multiple entities. Now they are all separate entities under 1 account which makes our lives a lot easier. I love the ability to send/record video to send with the documents as well. We are still new to using the product but every time I ask if I can do some thing the team at Get Accept is super helpful and shows us how to do it.
CONSI would love a API to go directly into our CRM platform and the ability to copy one template from one entity to another one but neither of those are big issues at all. The pros absolutely outweigh the cons.
Reasons for switching to GetAccept
Cost and ease of use
Vendor Response
Thank you Makenna for your kind words! Customer happiness and feedback is super important to us. We are big fans of the video component as well! Thanks for being a great customer of ours and we look forward to continued growth together.
Replied May 2021
Christopher
Translation and Localization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Best CRM Product and Support ([SENSITIVE CONTENT HIDDEN]) on Market 2021
Awesome! Best experience with CRM in my career! Blows out Salesforce!
PROSease of use, autogenerated next task, and lots of auto gen, extremely efficient and user friendly...The Support Team Leader [SENSITIVE CONTENT HIDDEN] is beyond the best. A Class Treatment for 2.5 years. Such a delight and breath of fresh air. Thanks [SENSITIVE CONTENT HIDDEN]! -Chris
CONSNada! If there is a tiny bug, it gets resolved quickly same day!
Reasons for switching to GetAccept
New Job
Vendor Response
Thanks for your review Chris! We are thrilled that you love GetAccept and find the platform easy to use for your needs. We think the world of our customer success team so its nice to hear you do too!. Our customers always come first so we value your feedback always.
Replied February 2021
Jimmy
Online Media, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Fully packed with amazing features.
This platform is very useful and beneficial in our organization. It makes documents signing electronically effortless saving us time and cost.
PROSSimple and clean interface system that 8s easy to navigate. HD video quality and live chats. Alert notification when prospect opens the document. Getting documents and signatures remotely is easy. Managing sales and workflow runs smoothly.
CONSI have no much to say but image customisation is clunky
Kate
Primary/Secondary Education, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great software and customer service
This software has been super easy to use and learn. The customer service is also exceptional. [SENSITIVE CONTENT HIDDEN] has always been available to answer questions and offer trainings/refresher courses. The help desk is also very quick to respond to questions or problems.
CONSFor what I use it for, it works perfect.
Vendor Response
Hi Kate, Thank you for the review! We love our customer success and service teams and customers like you are what makes us motivated each and everyday. Continue to reach out if you ever need anything from our teams!
Replied May 2021
LILIANA
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
New software for our Enrollment process
In overall, my experience with get accept has been great. The team is so patience with our staff and training the staff has been really easy. The team also has been really flexible and available when we need them. Transitioning to electronic enrollment has been really smoothly with GetAccept.
PROSIt has been really easy to learn how to navigate the software and what our program really like is the feature where we can ask parents to upload a document, and adding a video to the enrollment packet we are sending to our parents.
CONSEverything so far has been great! All the features so far has been easy to use.
Vendor Response
Hi Liliana, Thank you for your lovely review! We love working with everyone at Head Start. Happy to hear the transition to electronic enrollment has been seamless for your clients. Please don't hesitate to reach out to us for any support or feedback at any time!
Replied May 2021
Logendher
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Good Digital Proposal Platform
Easy to customize the document with drag and drop. With good functionality, the client can sign easily without any technical guidance.
CONSNo Direct CRM Integration, while using the Extention method sometimes unable to access the relevant data of the Contacts to the proposal.
Jared
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
An Electronic Signing Platform that Competes Against the Best
GetAccept helps us fulfill a necessary and vital process in our org and allows us to do so in a cost-efficient manner, without sacrificing on necessary features.
PROSThe ability to automatically sign documents, create and store highly customizable templates, and automate the sending of documents via GetAccept's API are great features that our org utilizes heavily.
CONSIt can be a little tricky to organize 'versions' of documents in a clean and clear way. Long document templates can be slow to load and work with during the template set up phase. Would be nice to be able to set up custom fields that can be used account-wide instead having to recreate the same field across multiple tempaltes.
Reason for choosing GetAccept
Relatively low cost while still including features that allow our org to fulfill a business need in an efficient way.
Reasons for switching to GetAccept
Cost-driven.
Liz
Primary/Secondary Education, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
GetAccept is so helpful!
Overall, we have been able to complete our jobs so much more successfully since the implementation of GetAccept. We are able to get documents from families in real time and get signatures immediately even though we are still working remotely. It has been so helpful that we are trying to determine how we can still utilize it when we go back to the "real world."
PROSLearning GetAccept when we first started using it was a bit of a challenge as our team had never used any kind of signature software previously, but after a couple weeks of playing around with it we found it was so user friendly and easy to figure out! The fact that we can obtain documents from clients prior to meeting with them and then turn around and have them sign documents in real time is so helpful for getting our applications completed in a timely manner. We have been able to also send clients surveys with the documents and cut down how much follow up is needed after an appointment.
CONSI do wish that the program would recognize contacts between both entities. We have two different programs so we have two entities and it feels redundant to have to put in all of the recipient's contact info again when we've already entered it in the other entity. I have also had issues with documents "disappearing" from my active list so I've had to search for them to find them.
Vendor Response
Hi Liz, We are thrilled to hear about the positive impacts our platform has been for you and your client needs. Please continue to give us feedback for any ease of use or support areas as we value this. It has been wonderful to see the success that your organization has had with our product. Don't hesitate to reach out to our wonderful customer support team for anything.
Replied May 2021
Karunyaa
Real Estate, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2022
GetAccept- Sales enablement
I had the best on-boarding experience as the whole solutions engineer & onboarding POC from getaccept were so helpful & patient. They listen to the requirements & work on it practically.
PROSGetAccept has integrations with almost all the sales & marketing related techstack which helps to adapt quickly & be in sync with our existing tools. It is not very hard to decipher & use the tool as it is user friendly without any hidden multiple layers of process.
CONSOnly disadvantage I faced with getaccept is that it could have direct & simple means to upload document. Well it does have a simple process but it could be more easy if it does not involve syncing from google drive after uploading every single document you need in getaccept platform rather they should allow to upload a folder instead of selecting docs 1 by 1. Being a marketing person, it was my major requirement to have ease of usage in uploading & managing documents for sales & pre-sales team's perusal.
Vincent
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed May 2016
Great solution for removing the friction between sending an offer to getting a signed contract.
Pros: Fast and easy to get contracts signed, has helped increased the rate of closing deals in our company, Easy to use, reliable system (no glitches), add's an innovative feel to our company (in the sense that not only are our products great everything we use is great as well!) We have noticed an increase in revenue and deals signed at a faster pace Cons: Limited global support team, limited lack of milestone updates, deal accelerator feels "spammy" if not used correctly, our clients do not always understand that it is actually legally biding and consider it a mailing platform for proposals in which they can acknowledge that they've received the proposal.
Donald
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Saves time, money and increase our growth!
We have for many years had a clearance rate of our offers of around 10%. We were looking for sites that helped us to close more business to increase our growth. Thanks to GetAccept we have now doubled our hitrate the last 4 months. We´ll also been able to cut down on expensive costs for follow-up on our behalf . This is something that helps extremely much to our continued growth as we instead can put the focus on development our products/services and allows GetAccept to take care of, something that for us in the past been the most time-consuming area of our business. Thanks GetAccept, We are completely satisfied !
Sebastian
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed May 2016
A really good tool that makes sales a little bit easier to manage
A really nice tool for both our sales and management to work with. Ever since we introduced the service GetAccept in our organization, we have had a better control over the sales procedures regarding contracts and tenders. The follow-up has become a seamless part of everyday life for our Sales Department. We choose GetAccept for their agile mindset and ability to put themselves into our daily challenges. I really like how they think SALES around monitoring and dashboards. Looking forward to take part of their journey.
Pierre
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
Easy to use and great analytics of sales documents
+ Easy to use + Great functions for reminders to the customer + Analytics of documents are amazing + Great support - Would like more insights of actions (next reminder, sms etc)
Vendor Response
Thanks for the feedback. The insights your are looking for are in the roadmap. We will notice you when released. Add a more detailed description what you would like in the feedback section in the product so we make sure we get all your feedback. We will reach out to you and confirm as well. Rock on! //GetAccept Teamet
Replied April 2016
Ilija
Pharmaceuticals, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great set of functionalities
Overall experience so far is great! Tool is easily deployed to our internal processes and our team can easily use it every time we need to send a proposal.
PROSIn Evermed, most of documents are created in Google Docs or Google Slides so we really like integration through which we can easily import proposals from our Drive. It makes our job easier. Editing proposals directly inside GetAccept saves a lot of time for us and we are able to personalize every proposal easily. Also, tracking fucntionalities and insights are phenomenal!
CONSUser interface definitely can be better.
Vendor Response
Hi Ilija, Thank you for your review! We're glad to hear your team is getting the most out of GetAccept through the google doc sync, proposal editing & personalization, and tracking & insights! We are continuing to make improvements to the user interface and your feedback has been passed along to our product development team!
Replied July 2021
Rickard
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed April 2016
Works as intended and easy to use
I think this is an easy product. There's a intuitive flow, which helps me introduce this to my colleauges. Would be cool to integrate with google forms - have a template with placeholders which is then autogenerated depending on what has been submitted through the form.
Vendor Response
Thank you for the feedback with Google forms. We have that in the pipeline and will add you to the inquiry and let you now when it will be released.
Replied April 2016
Johan
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Simply brilliant!
A fantastic tool for all sales reps sending out any type of sales document. It helps me to analyze the recipient journey and every follow up meeting is focused on the right things pushing the deal in the right direction. One big plus is the nice interface and that it so easy to use. Kudos to the design and user interface team! In my opinion this is not just a esigning tool like DocuSign. This is a closing tool!
Andrea
Management Consulting, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Buom preventivatore con qualche difetto
Il portale è di facile e veloce configurazione. Personalizzabile nella grafica, le offerte sono davvero gradevoli. Stupende le funzioni di followup fatte tramite mail e chat. Ben fatto e davvero professionale!
CONSPurtroppo la gestione dei cataloghi, degli sconti multipli e dei listini fornitori/clienti non è sviluppata benissimo, per 5 stelle mi aspetto integrazioni in tal senso.
saravanakanth
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
A great user friendly product and saves time
Great user friendly product which helped me to organize and work accordingly. It only took a few minutes to get it running and post my first proposal.it helped double the closing rate. The inside analyses given on the proposal is much more valuable. Limited global support team, limited lack of milestone updates this could be improver.
Fredrik
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed April 2016
It has been a great experience thou i belive that everything always can be better.
The idea and consepts are great and the interface are awesome. Small features that I come in contact with on a daily basis that i have thoughts about, and i directly type to Customer Service and the respond in a great way. I will continue to give my input since i get questions and thoughts when i use the product.
Hannah
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Wheelys Cafe 2nd month review
I started using GetAccept for signing our franchises worldwide, and the experience has been amazing from the start. The GetAccept team is dedicated, smart and incredibly helpful and we got our first contracts signed via them ready in no time. Perfect for our fast-moving start up! Thank you Getaccept!
Niklas
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Helps me closing my business.
I really like this software. It fulfills its function in a fantastic way. I like that I actually can follow the process and know where your potential business partner is in this process. In that way you know how you are gonna proceed and get closer to a deal.